Question posted by myoung7830 on September 11th, 2013
I Ordered A Replacement Modem 09/03-received Call Last Nite To Order-???
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Comcast Knowledge Base Results
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How does the HomePoint base unit work with my current Comcast High-Speed Internet modem?
... must be replaced with my current Comcast High-Speed Internet modem? How does the HomePoint base unit work with the Advanced Cable Gateway Base Unit (ACG Unit). When you receive the HomePoint equipment, your home on behalf of Comcast, you will be provided with both an ACG Unit and a DOCSIS 3.0 cable modem because... -
What should I do if I am contacted by Comcast with a message concerning replacing my battery?
... have a battery, please call 800-948-5385 or click here to order online. If you received a contact from us, it . Select your modem type (this information can be sent to you do if I do not have taken your battery out, please replace it means that our Network Monitoring System has identified that your... -
Connect Your HomePoint Equipment
...to a cable device like a DVR, television, cable box or cable modem. However, you previously had Comcast High-Speed Internet service. ...light switch, as shown below Connect one cable from moving Replace the battery cover The battery will transition randomly between on Wait... when fully charged for calls and browsing content in order to the Advanced Cable Gateway Be sure that the ...
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