Inclusion Of Taxes In House Payment.

WHEN I REFINANCED IN 2007, I SPECIFICALLY ASKED THAT MY TAXES WERE INCLUDED, THE HOUSE INSURANCE WAS. I WAS TOLD THAT THEY DID NOT DO THAT. AND NOW ALL OF A SUDDEN, TAXES HAVE BEEN ADDED TO MY HOUSE PAYMENT. ALL WITHOUT MY BEING INFORMED OF THIS. ALSO CITIBANK PAID "SUPPOSED TAXES OF 414.99" AND SOME "SPECIAL ASSESSMENT" OF $184.00. I PAID MY 2O1O TAXES ONLY HAD $90.00 LEFT TO PAY. TI WASN'T NOTIFIED, EITHER BY MAIL OR PHONE OR EMAIL. ARE YOU GOD. THAT YOU DO WHATEVER GETS YOUR COMPANY MORE MONEY... READING ALL THE COMPLAINTS OF THE "" YOU PULL ON OTHERS IS UNBELIEVEABLE. I AM SO DISTRAUGHT THAT I HAVE SERIOUSLY GIVEN THOUGHT TO CONTACTING SEVERAL PEOPLE THAT WILL BRING ALL OF THIS TO LIGHT.

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Answer #1: Posted by Odin on June 11th, 2011 12:05 PM

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Odin

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You have not reached CitiBank but an independent help site. You need to resolve this issue with the company, at 800-756-7047 or 800-627-3999. If necessary, you may complain to the Texas Dept. of Banking, at 512-475-1300.

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