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Canon iP3600 Support Question

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Question posted by jillkitchener on November 11th, 2012

Unable To Print . Green And Orange Lights Flashing

the green and orange lights are continually flashing . When I try to print an error message says there is a problem, try turning off , then on again . if this doesnt work consult the manual. which is no help at all .

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Related Canon iP3600 Manual Pages

Getting Started - Page 3

Contents 1 Check the Included Items 2 Turn the Power On 3 Install the Print Head 4 Install the Ink Tanks 5 Install the Software 6 Loading Paper After Installing the Printer

Getting Started - Page 4

1 Check the Included Items 123456 Print Head ink tank • Manuals • Setup CD-ROM (containing the drivers, applications and on-screen manuals) • Warranty power cord • Before turning on the printer, remove all the orange tapes and the protective sheets. • A USB cable is necessary to connect the printer with your computer. 2

Getting Started - Page 5

Confirm that the POWER lamp (B) lights green. • Do NOT connect the USB cable at the back of the printer and connect the other end to turn on the left side at this stage. • The printer may make some operating noises. This is normal operation. 3 2 Turn the Power On 1 2 (2) (1) 1234 5 6 (A) 3 (B) Plug in the power cord on...

Getting Started - Page 6

... (C) comes out. (This is turned on. This is normal operation. • Firmly raise the Print Head Lock Lever until it stops. (The Print Head Lock Lever may feel heavy.) • If the Print Head Holder does not move, make sure that the printer is where you install the Print Head.) Raise the Print Head Lock Lever (D). •...

Getting Started - Page 7

... your hands. • Do not to get ink on print quality. Remove and discard the orange protective cap. Lower the Print Head Lock Lever (D) completely. • There may be some transparent or light blue ink on the inside of the Holder. • Pinch the Print Head Lock Lever firmly and lower it gently. • Once...

Getting Started - Page 8

...dropping them. • If the Print Head Holder moves to the right, close and reopen the Top Cover. • Be sure to use the supplied ink tanks. (2) Pull the orange tape (1) in the direction of ...the arrow to peel off the orange protective cap (A) located on the bottom of the ink tank. • Do...

Getting Started - Page 9

Make sure the Ink lamp lights red. Install all the ink tanks. • Match the labels when installing. • Once you have installed the ink tanks, do not remove them unnecessarily. • Make sure all the other ink tanks in the same way. Install all the Ink lamp lights red. 7 3 Install the Ink Tank 4 1 2 34 5 6 Press the PUSH mark on the ink tank until it clicks into place.

Getting Started - Page 10

...A4 or Letter-sized plain paper into the Cassette (C). • If an Alarm lamp (B) flashes orange, make sure that the Print Head and the ink tanks are correctly installed. • For details, refer to "6 ...1 2 34 5 6 (C) (B) Close the Top Cover. • Wait until the POWER lamp lights green (about 4 minutes) and go to the next step. • The printer may make it easier to print.

Getting Started - Page 12

... should run automatically. Windows XP/2000 Go to TURN OFF THE PRINTER and turn on the computer. Press the ON button (A) to Step . • Operating noise continues for about 30 seconds until the printer turns off. Windows Vista Go to your computer. Make sure that the POWER lamp (B) stops flashing. • If the program does not start...

Getting Started - Page 15

... the right side at any time. For details, refer to the on the screen. • If you align the Print Head before printing photos. Follow the steps in "Aligning the Print Head" on page 29 for the POWER lamp to light green. • When the printer is recognized by the computer, a message appears on -screen manual: Basic Guide. 3

Getting Started - Page 21

... page 29 for alignment. • You can perform Print Head Alignment at any on-screen instructions to the on-screen manual: Basic Guide. 9 Installation starts. For details, refer to install the software. • For better print results, it is recommended that you align the Print Head before printing photos. 1 2 3 456 6 7 Read the License Agreement screen...

Getting Started - Page 24

6 Loading Paper This section explains how to load it in the Rear Tray (B). (A) Pull out the Cassette (A) and remove the Cover (E). To print on Photo Paper / Hagaki (D), be sure to load paper in the Cassette (A) 1 Load in the direction of the arrow and extend the Cassette. (H) Move the ...

Getting Started - Page 25

... between the Paper Guide and the paper stack. • To print on speciality paper, be sure to align with the mark of the paper. Do not exceed the Load Limit Mark (I ) (G) (E) (H) Slide the Paper Guide (H) to load it clicks into the printer until it in the Rear Tray. 23 Slide the Paper...

Getting Started - Page 26

... 11 (M) Open the Rear Tray Cover (J), and pull up . • For details on -screen manual: Basic Guide. Printer installation is now complete! 2 Do not exceed the Load Limit Mark (M). • Load paper in portrait orientation with the printing side facing up the Paper Support (K). (L) (L) Move the Paper Guides (L) to "Loading Paper" in the...

Getting Started - Page 29

easily. For example, you to the on the computer. Now let's use the printer! 27 ■ Using Your Printer This printer allows you can print borderless photos, and create your own calendar etc. For detailed operating procedures and functions, refer to print in various ways using the printer driver and application software installed on -screen manuals.

Getting Started - Page 30

... Menu, refer to "Solution Menu" on page 26. • For more information, refer to the on-screen manual: Advanced Guide. 28 • For details, refer to "6 Loading Paper" on Windows Vista. 1 2 3 4 (A) In Solution Menu, click OneClick to print photos easily. The screens are based on page 22. • On Macintosh, if the...

Getting Started - Page 31

... This section explains how to open the printer properties dialog box and Canon IJ Printer Utility. Select the Maintenance tab on the printer properties dialog box. (For Macintosh, select Test Print on page 22. 1 Click Control Panel, then Printer under Hardware and Sound. 2 Right-click the Canon iP3600 series icon and select Properties. 1 Select System Preferences...

Getting Started - Page 32

When a message appears after clicking Align Print Head, click OK. Printing of the first pattern starts. Aligning the Print Head 4 5 (B) (C) Confirm the displayed message and click Align Print Head. After the pattern is printed, click Yes. • Do not open the Top Cover while printing. • Make sure that the Paper Output Tray (B) and the Output Tray Extension (C) are open. 30

Getting Started - Page 33

... pattern that produces the least noticeable white streaks. • Do not open the Top Cover while printing. 31 Confirm the displayed message and click OK. Click OK in the subsequent message. 6 7 Less noticeable vertical white streaks Less noticeable horizontal white streaks More noticeable vertical white streaks More noticeable horizontal white streaks Look at...

Getting Started - Page 34

Click OK in the subsequent message. Confirm the displayed message and click OK. Aligning the Print Head 8 9 Less noticeable vertical white streaks More noticeable vertical white streaks Look at the second printout and enter the number of the third pattern starts. 32 Printing of the pattern that has the least noticeable vertical streaks for columns...