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Canon SELPHY CP800 Support Question

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Question posted by Jamesmareya on April 4th, 2016

Ink Cassette Is Not Detected

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Answer #1: Posted by jdfitchett on April 4th, 2016 5:41 PM

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jdfitchett

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try taking the cassette out and cleaning the contacks both on the cassette and the machine.

Related Canon SELPHY CP800 Manual Pages

SELPHY CP800 Printer User Guide - Page 2

... anything is missing, contact the retailer where you purchased the printer. □ SELPHY Printer Unit □ Compact Power Adapter CA-CP200 W □ Power Cord □ □ Paper Cassette (Postcard Size) Paper Cassette (Card Size)* PCP-CP300 PCC-CP300 □ CD-ROM: COMPACT PHOTO PRINTER Solution Disk □ Printer User Guide (This Guide) □ Support Guide □ Warranty...

SELPHY CP800 Printer User Guide - Page 3

...2 Ink and Paper (Sold Separately 2 Read This First 3 Conventions Used in this Guide 3 Safety Precautions 4 Setting Up SELPHY 5 ...Photos 16 Cleaning Up After Printing 16 Printing a Variety of the copyright holder. For details, refer to specification. Warranty Limitations This product's warranty is only effective in this printer are collectively referred to as "SELPHY" or "printer...

SELPHY CP800 Printer User Guide - Page 4

... as to suffer hearing loss from the outlet and consult your hand into the printer interior.  Be sure to place SELPHY safely so as pins or keys) to contact the terminals or plug. ...to severe impacts.  To avoid the risk of injury, do not touch the interior of the printer if it has been dropped or otherwise damaged.  Stop using the product immediately if it from ...

SELPHY CP800 Printer User Guide - Page 6

...14). Turns SELPHY on or off (p. 11). Switches images, changes settings. Sets the selected item. Components Guide Card Slots (p. 12) Paper Cassette Compartment (p. 10) Paper Cassette Compartment Cover...number of copies, selects items to this slot. Controls Ink Cassette Lock (p. 14) Ink Cassette Compartment (p. 10) Ink Cassette Compartment Cover (p. 10) USB Terminal for Digital Camera/ ...

SELPHY CP800 Printer User Guide - Page 7

... SD card is used in this example) Paper orientation File number Print settings (pp. 18 - 21) (Settings that are not available are grayed out) Installed ink cassette type (Postcard size is used in this example) Total number of images to be printed Number of copies for the displayed image Hiding Information Displayed...

SELPHY CP800 Printer User Guide - Page 8

... or wet. Do not touch the ink cassette with no slack. Preparing the Ink Cassette Ink sheet Check the ink cassette.  Check that the paper size and the size shown on the color ink cassette (Card size, Postcard size etc.) match.  Check that the prepared ink cassette and the size shown on the ink sheet. Do not touch or pull...

SELPHY CP800 Printer User Guide - Page 9

...failure or cause the printer to 18 sheets in the paper cassette. Do not touch the print side (shiny side) of the paper cassette. use in SELPHY CP series printers included in the illustration,... used.  Never do the following, as shown in the genuine Canon brand Color Ink Cassette/Paper Sets. Regular printing paper, regular postcards, or dedicated paper for pasting a stamp, ...

SELPHY CP800 Printer User Guide - Page 10

... adapter plug into SELPHY. 2 Connect the power cord.  Connect the power cord to the compact power adapter, then plug the other end into the compartment. Inserting the Ink and Paper Cassettes 1 Open the covers.  Open the covers for the ink cassette and paper cassette compartments. 2 Insert the ink cassette.  Insert the ink cassette into the printer in the...

SELPHY CP800 Printer User Guide - Page 14

...cassette from SELPHY.  Refill the paper cassette with new paper (p. 8), and reinsert the cassette into SELPHY (p. 10). 8 Change the ink cassette.  When the color ink is set to 0 and you can also be ejected.  Insert a new ink cassette... collect on the print output tray (on the printer, or during printing. The ink cassette will print once.  If the [Start...

SELPHY CP800 Printer User Guide - Page 16

... disconnect the adapter plug from dust.  When not using SELPHY, make sure to store the printer with photo covers made of adhesive tape on a print surface, allowing print ... Printed Photos  When both edges of a print have more than one ink cassette, keep one inside SELPHY, and put the other inside SELPHY.  Store SELPHY horizontally, in a dark place free from SELPHY. &#...

SELPHY CP800 Printer User Guide - Page 18

...with red-eye.  If SELPHY is turned off or the memory card is removed, the setting will return to [ Off].  Red-eye may not be automatically detected or optimally corrected when faces appear ... date in [Date Format] (p. 21).  The date will not print if [ Index], [ ID Photo] or [ Shuffle] is selected in relation to the overall image, with faces turned to the side or diagonally...

SELPHY CP800 Printer User Guide - Page 19

...mm (1.2 x 0.9 in.) 40 x 30 mm (1.6 x 1.2 in.) The ID photo may not be accepted officially, depending on the institution the ID photo is removed from the slot.  The image position cannot be specified. ...Ink Cassette/Label Set KC-18IL (8-label sheet) (p. 2).  The settings will be retained even if SELPHY is turned off or the memory card is required for a total of six photos...

SELPHY CP800 Printer User Guide - Page 23

.... 2 Prepare SELPHY.  Turn off SELPHY and remove the memory card or USB flash memory.  Insert an ink cassette and a paper cassette that contains paper into SELPHY (pp. 8... Computer  Supplied CD-ROM (COMPACT PHOTO PRINTER Solution Disk) (p. 2)  A commercially available USB Cable shorter than 2.5 m (8.2 ft.) (SELPHY terminal requires a Type B connector). 1 Install...

SELPHY CP800 Printer User Guide - Page 24

... [SELPHY Photo Print] from your computer and then reconnect SELPHY.  Do not put your printer. Windows  If the screen in Step 5 does not appear, follow the procedure below to register your computer into standby mode (or sleep mode) while SELPHY is connected to select [CP800] from the [Start] menu r [All Programs] r [Canon Utilities] r [SELPHY Photo Print] r [SELPHY Photo...

SELPHY CP800 Printer User Guide - Page 25

....  Click [Print menu].  If printing preparations are not complete (paper cassette and ink cassette inserted), you click an image again, the background color switches back to the original color ...]. If your computer. Using the Software to Print Use the installed software (SELPHY Photo Print) to print images from the screen that the audio guidance for necessary operations...

SELPHY CP800 Printer User Guide - Page 30

...  The following conditions may print with the edges cut off.  Select Canon CP800 (XX:XX:XX) (X stands for wireless printing of time before printing may also increase. ...printed.  Depending on the color ink cassette/paper set (p. 2) you use , images saved on the memory card may not be transferred is 2 - 3 MB (varies depending on SELPHY (p. 11). 3 Transfer images from ...

SELPHY CP800 Printer User Guide - Page 31

... cancel the offline setting. • Problems Exclusive to Macintosh: Make sure SELPHY is registered on the Printer List (p. 24).  Cannot print the date Printing from computers • Make sure you are using the correct combination of paper, paper cassette and ink cassette (p. 8). • Connect SELPHY to a computer, a message will not turn on • Make sure...

SELPHY CP800 Printer User Guide - Page 32

... are using the computer to remove it out. Instead, refill the paper without removing the ink cassette.  Paper is jammed • If the paper is sticking out from the front or back (paper ejection slot) (p. 6) of SELPHY, gently tug on the paper to cancel a print in your problem, contact a Canon Customer Support...

SELPHY CP800 Printer User Guide - Page 33

...printers using the area intensity method represent shades by SELPHY allows 256 shades (max) of color to be represented per dot. Approx. 39 sec. SELPHY's color representation is equivalent to a 4800 x 4800 dpi color representation)*1 Dedicated color ink cassette... on a print. Specifications SELPHY CP800 Printing Method Resolution/Color Representation Ink Paper Print Size Postcard Size...

SELPHY CP800 Printer User Guide - Page 34

...paint thinner, or diluted neutral solvent. This may cause deterioration of SELPHY are subject to remove the ink cassette (p. 14) before removing from the bag. They may cause ... Depending on SELPHY when moving it from a cold to excessive force. Handling Precautions  Do not subject the printer to a warm place by Canon.  Printer specifications or appearance are...