Canon PowerShot ELPH 300 HS Support Question
Canon PowerShot ELPH 300 HS Support Question
Find answers below for this question about Canon PowerShot ELPH 300 HS.Need a Canon PowerShot ELPH 300 HS manual? We have 3 online manuals for this item!
Question posted by yolandafont on December 2nd, 2013
Communication Error Message From The Canon Powershot Elph 300 Hs Black Camera
Hello, I am getting a communication error on my Canon Powershot ELPH 300HS when trying to transfer photos to the computer. Can someone advice me on how to fix the problem? Thank You.
Current Answers
Answer #1: Posted by sachin2606 on December 2nd, 2013 3:48 PM
sachin2606
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I would like to see how your camera is being seen in the device manager of your computer. This will tell me if it is being seen at all or if it is just not being recognized properly. Please follow these steps:
- Connect the camera and power it on in the playback mode.
- Click on the Start button.
- Click on Computer.
- Click on System Properties.
- Click on Device Manager.
Do you see anything listed under Portable Devices or Imaging Devices?
If so, what is listed there?
Do you see any "!" or "?" anywhere in the device manager?
If so, where are they and what is listed next to them?
Sometimes other imaging devices can interfere with communication. As a test, try disconnecting your printer and webcam, then restart your computer. When your computer is restarted, try connecting the camera again to see if it is recognized.
he driver is built into Windows. It may indeed be missing or corrupt, but it is difficult to determine at this point. If it is, the driver will need to be restored. This is something you will need to contact Microsoft for assistance with. Until that becomes necessary, we would like to continue to troubleshoot.
- After following my previous steps, does the camera appear in the device manager?
- Is your computer a laptop or a desktop?
- What happens when you connect the camera to another computer?
- What happens when you try using a different USB cable?
Since this is a more complex issue that is taking some time resolve, you may want to contact us directly by phone if possible. This will allow us to give you real time feedback and help you get this resolved in a more timely manner. Please call 1-800-OK-CANON. Our representatives are available Monday to Friday, 10:00 AM to 10:00 PM EST.
Related Canon PowerShot ELPH 300 HS Manual Pages
Software Guide for Windows - Page 2
....
• The displayed screens and procedures may also differ slightly from the examples depending upon the camera or printer model in use.
• The explanations in this guide are based on the premise that a Canon compact digital camera will be available depending on the toolbar. Use Adobe Reader's Search functions to the following symbols...
Software Guide for Windows - Page 5
... Images 35 Saving to CDs...36
Uploading Movies to YouTube 37 Uploading to a Camera 48
CANON iMAGE GATEWAY...49 About CANON iMAGE GATEWAY (for YouTube 37
Email...38 Attaching Images to Email...38
Slide Shows...Comparing Images...45 Comparing Multiple Images...45
My Camera Settings...46 Changing the Shutter Sound and Start-Up Image 46
Transferring Images...48 Transferring Images to YouTube -
Software Guide for Windows - Page 6
... images on the desktop. You can use it to and from the camera, the screen changes when CameraWindow is software that communicates with the camera.
Table of Contents
6 After the images are the main ones used for when you close CameraWindow after transferring images, the window at the right will appear.
You can also...
Software Guide for Windows - Page 9
... Techniques
Appendices
Transferring Images
Transferring Images by [Connect to Camera].
1 Connect the camera to the computer with the supplied interface cable.
2 Turn on the camera power, set it to playback mode and prepare it to communicate with the computer.
3 When a window similar to the one at the right appears, click [Downloads Images From Canon Camera using Canon CameraWindow], then...
Software Guide for Windows - Page 11
...Transfers all images on the right in ZoomBrowser EX.
Prints images. Table of images from the camera, click [Import Images from Camera] in the image transfer screen, and click the (Import) button.
Configures the transfer... Images Using Canon ZoomBrowser EX], ZoomBrowser EX will open when you to select and transfer images. Transfer the movies with the Windows 7 transfer function may not...
Software Guide for Windows - Page 29
... problem. • Close all other applications other than PhotoStitch. • Reduce the size or number of images to merge the images. (Some camera models may not feature the Stitch Assist mode.)
IMPORTANT • If a message appears, notifying you that the computer has insufficient memory,
try one image.
Table of the window: [Edit] and [Stitch Photos...
Software Guide for Windows - Page 49
... GATEWAY member.
Things to Remember
Mastering the Basics
More Advanced Techniques
Appendices
CANON iMAGE GATEWAY
About CANON iMAGE GATEWAY (for information regarding browser versions (Microsoft Internet Explorer, etc.) and settings to best connect to CANON iMAGE GATEWAY online photo services. • Any ISP account charges and access fees must already
have an account with...
Software Guide for Windows - Page 50
... family can freely browse images
Access even from mobile phones
Order prints Order an original collection of photos
My Camera Settings Files on the left of Contents
Also, you get the latest customer support information, just for My Camera Settings (certain models only) Table of the window. E-mail notifications of convenient and useful services...
Software Guide for Windows - Page 55
... and remove ZoomBrowser EX.
This explanation uses ZoomBrowser EX to demonstrate how to fix corrupted files. You can remove other programs with the same procedures.
1 Click the Windows [Start] menu and select [All Programs] or [Programs], followed by [Canon Utilities], [ZoomBrowser EX] and [ZoomBrowser EX Uninstall]. Things to Remember
Mastering the Basics...
Software Guide for Windows - Page 59
... more places in the confirmation dialog. Table of your camera model name or [Canon Camera] if it is being recognized as an "other potential reasons for the problem if the [Other devices], [Portable Devices] or [Imaging devices] categories do not appear or your camera model name or [Canon Camera], right-click and select
[Delete].
4 Click [OK] in...
Software Guide for Macintosh - Page 9
..., refer to communicate with the computer.
3 Click [Import Images from Camera] and then click [Import Untransferred Images]. Only images that you connect the camera, click the [CameraWindow] icon in this software manual assume that have correctly installed the software. Things to Remember
Mastering the Basics
More Advanced Techniques
Appendices
Transferring Images
Transferring Images by...
Software Guide for Macintosh - Page 50
... do this product. Registering online allows you to Remember
Mastering the Basics
More Advanced Techniques
Appendices
CANON iMAGE GATEWAY
About CANON iMAGE GATEWAY (for U.S.A.
Registering
First, register as a CANON iMAGE GATEWAY member. IMPORTANT • Internet access is an online photo service for information regarding browser versions (Safari, etc.) and settings to best connect to...
Software Guide for Macintosh - Page 53
... a slide show settings.
Connects to the camera from Camera Organize Images on the camera to YouTube.
Set Sounds
Sets camera sound effects (start -up sound, shutter sound, operation sounds, self-timer sound).
Table of Function
Import Untransferred Images
Only transfers images from the camera. Also transfers images back to CANON iMAGE GATEWAY and downloads images and sounds...
PowerShot ELPH 300 HS / IXUS 220 HS Camera User Guide - Page 15
...Camera & Imaging Products Association (CIPA) measurement standard.
• Under some shooting conditions, the number of the battery and does not indicate a problem...and store the battery. Battery Charge Indicator
An icon or message will cause damage.
• The battery may be used... where it will no longer fit into the camera, please contact a Canon Customer Support Help Desk.
• If the...
PowerShot ELPH 300 HS / IXUS 220 HS Camera User Guide - Page 179
... a problem with the card. • Depending on the connection status of use . • Camera operations will appear on transferred images.
179 Image transfer is authorized in the shooting screen (information display) and playback screen (simple information display).
(Gray)
Not connected
(Flashing white) Connecting
(White)
Transfer standby
(Animated)
Transferring
Interrupted
Error...
PowerShot ELPH 300 HS / IXUS 220 HS Camera User Guide - Page 181
...). • Set the [IS mode] to [Continuous] (p. 175). • Set the flash to h (p. 85). • Increase the ISO speed (p. 88). • Attach the camera to use (macro, etc.) are dirty, battery performance will not be recorded in your problem, contact a Canon Customer Support Help Desk as listed on the included customer support list.
PowerShot ELPH 300 HS / IXUS 220 HS Camera User Guide - Page 184
... installed in the
correct direction, contact a Canon Customer Support Help Desk (p. 17). List ...8226; Unsupported images, or images with a different camera may not display. Install the memory card in ...error (p. 167) • If the same message appears even when a formatted memory card is not enough free space on the screen, try one of Messages That Appear on the Screen
If error messages...
PowerShot ELPH 300 HS / IXUS 220 HS Camera User Guide - Page 185
... be transferred to the computer or printed due to print. File Error • Photos from other cameras or images that the camera is in the air. • If this error code reappears, note the Error number (Exx) and contact a Canon Customer Support Help Desk as the folder or image that have been recorded. Communication error • Images could not be a problem...
PowerShot ELPH 300 HS / IXUS 220 HS Camera User Guide - Page 205
...Battery Pack NB-4L Format Rechargeable Lithium-ion Battery Pack Nominal Voltage 3.7 V DC Nominal Capacity 760 mAh Charge Cycles Approx. 300 times Operating Temperatures 0 - 40 °C (32 - 104 °F) Dimensions 35.4 x 40.3 x 5.9 mm ...-2LVE, excluding power cord)
• All data is based on tests by Canon. • Camera specifications or appearance are subject to change without notice.
205
PowerShot ELPH 300 HS / IXUS 220 HS Camera User Guide - Page 206
... 171 Default Settings 51 DIGITAL CAMERA Solution Disk 2 Digital Tele-Converter 56 Digital Zoom 55 Display Language 21 DPOF 159 Drive Mode 91 Dynamic Mode 175
E
Editing i-Contrast 149 My Colors 148 Red-Eye Correction 150 Resizing (Making Images Smaller)... 146 Trimming 147
Erasing All Images 139 Erasing Images 28, 138 Error Messages 184 Exposure
AE...
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