Canon PIXMA MX870 Support Question
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Question posted by abigailacademy on November 30th, 2011
Why Wont My Documents Print?
My printer prints the test pages and some colors, but will not print black and its hit or miss when it wants to print at all. What do I need to do>?
Thank you so much.
Sincerely,
Abigail
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Related Canon PIXMA MX870 Manual Pages
Solución de problemas de configuración de red [Spanish Version] - Page 4
...check the WEP key number of specific wireless devices (computers, printers, etc.) to the manual supplied with the access point or... by entering wireless connection settings of the access point in the printed manual: Getting Started. Set to use ? • For details...Not Displayed (Detected)" on the machine. is not supported on page 2. Failed to connect to "Entering the Access Point's Wireless...
Solución de problemas de configuración de red [Spanish Version] - Page 9
... and onward or "Wired Setup" and onward in the printed manual: Getting Started.
Check 4 When obtaining an IP address...machine connected to the manual supplied with the setup. Check Printer Settings dialog box is set to the manual supplied with the...privacy separator feature enabled on the access point? • For details on page 15, then click Back (A). A For a wired connection, make sure ...
Solución de problemas de configuración de red [Spanish Version] - Page 17
... access to the Internet and corporate networks safely. Set the access point to operate in the printed manual: Getting Started.
Glossary • Firewall A system to use computers connected to corporate networks...the Internet.
16
Check 7 When using a router, are the Ethernet cables of the printer and computer connected to the LAN side of the access point, refer to the manual supplied with...
Network Setup Troubleshooting - Page 3
... then turn it back on, then press the left FUNCTION button
A
(A) on page 9. To establish a connection without changing the access point settings, refer to "Entering ... settings of the machine, refer to "Wireless Setup Using Easy
Setup" in the printed manual: Getting Started.
Glossary
• SSID An identifier to identify the specific access...printers, etc.) to the access point beforehand.
Network Setup Troubleshooting - Page 8
..., make sure that you follow
Check 1, 2, 3, 4, 5 and 6 of "Connection Checklist" on
page 12, then click Back (A).
Check 2
Is the machine connected to the manual supplied with the network device...as computers and printers) connected to a network, perform setup again by following the procedures in "Wireless Setup" and onward or "Wired Setup" and onward in the printed manual: Getting ...
Network Setup Troubleshooting - Page 13
... restored to the default state. • Perform setup again by following the procedures in "Wireless Setup" and onward or "Wired Setup"
and onward in the printed manual: Getting Started. Press the COPY button.
Wireless LAN
SSID Data encryption TCP/IP setting Wired LAN TCP/IP setting
Inactive BJNPSETUP Inactive Obtain an...
Network Setup Troubleshooting - Page 14
... procedures, refer to enable wireless LAN.
• After enabling wireless LAN, perform setup again by following the procedures in "Wireless Setup" and onward in the printed manual: Getting Started.
Check 3 Is the firewall function of your security software active? Leave some space between the installation location and a microwave oven, refrigerator, etc...
Network Setup Troubleshooting - Page 15
Check 7 When using a router, are the Ethernet cables of the printer and computer connected to the LAN side of the router? • For details on how ...refer to the manual supplied with the access point or contact its manufacturer. Set the access point to operate in the printed manual: Getting Started.
If the Ethernet cable is connected to the WAN side of the access point, refer to the ...
MX870 series Getting Started - Page 69
...243;n en la sección que trate de su sistema operativo.
on page 68.
• The alphanumeric characters after Canon MX870 series is the machine's Bonjour service name or MAC address. • If...en la página 68.
• Los caracteres alfanuméricos que aparecen después de Canon MX870 series son el nombre del servicio Bonjour o la dirección MAC del equipo. • Si no ...
MX870 series Getting Started - Page 2
... trademark of Apple Inc., registered in the U.S. Indicates operations in Windows. Model Number: K10348 (MX870) and other countries. • Internet Explorer is a trademark or registered trademark of Apple Inc., registered in This Document
Prohibited actions. Instructions including important information. Indicates operations in Macintosh. and/or other countries. ■...
MX870 series Getting Started - Page 7
... that all orange tape and protective materials from the inside and outside of the machine.
2 The Print Head is necessary to connect the machine with your computer (USB connection only).
Ink tanks (5: BK, M, Y, PGBK, C)
Manuals Other documents
Print Head
A
Setup CD-ROM (containing the drivers, applications and on-screen manuals)
Power cord Telephone...
MX870 series Getting Started - Page 11
... with the Scanning Unit (Cover). This is normal operation. • If the Print Head Holder does not move, make sure that the Print Head Holder moves to the next page.
• Do not touch the buttons or LCD (E) on .
Close the Document Cover (D) and lift it with the Scanning Unit Support (C). Make sure that...
MX870 series Getting Started - Page 28
...machine (as shown in the illustration).
• If the power is on, the Print Head Holder will not be installed. (This has no effect on the right side... serial number is for the User Registration
B
□ If the Extended Survey Program screen appears
When the Printer Connection screen appears, connect the machine to Extended Survey Program, click Agree. The lower port is required when...
MX870 series Getting Started - Page 31
...Windows Connect Now) function as well. Go to "Wireless Setup Using WPS (Wi-Fi Protected Setup)" on page 33.
• For details on WPS, refer to the manual of your access point.
• ...network key by using the Canon PIXMA Wireless Setup Assistant or the instructions which can be downloaded from the Canon support webpage (www.usa.canon. For details on page 36.
10 Wireless Setup
29
...
MX870 series Getting Started - Page 51
... is not detected, refer to the printed manual: Network Setup Troubleshooting. 7
When the Detected Printers List dialog box appears, select Canon MX870 series, then click Next. Next, read "Install the Software (Information)" on page 54!
7
On the Canon IJ Network Tool screen, select MX870 series in .
Refer to the printed manual: Network Setup Troubleshooting. When the...
MX870 series Getting Started - Page 52
... Install the Software (Network Connection) v.10.4.11
Go to on page 51.
• The alphanumeric characters after Canon MX870 series is the machine's Bonjour service name or MAC address.
...computer is connected to the access point.
− Wired Connection: The machine is connected to on page 51.
Windows users: read "Install the Software (Information)" on a
Macintosh computer. Install the ...
MX870 series Getting Started - Page 53
2 -A
Mac OS X v.10.6.x/v.10.5.x
Mac OS X v.10.4.11
-
2 - When the Printer List window appears, click Add.
• When the You have no printers available. Click More Printers in the Printer Browser window.
12 Install the Software (Network Connection)
51 screen appears, click Add. B Mac OS X v.10.4.11
1
1
2
Select Canon MX870 series and click Add.
Go to on page 52.
MX870 series Getting Started - Page 54
Go to the list of printers, then click Add. Make sure that Canon MX870 series is added to . When the Register Printer and Scanner screen appears, click Register Scanner.
52
12 Install the Software (Network Connection) 3
3
4
Select Canon IJ Network in the pop-up menu, select Canon MX870 series in the list of printers.
MX870 series Getting Started - Page 55
4
5
Select Canon MX870 series on page 54!
12 Install the Software (Network Connection)
53
Next, read "Install the Software (Information)" on the Scan-from-PC Settings screen, then click OK. Click Next on the Register Printer and Scanner screen.
MX870 series Getting Started - Page 61
... button (G), then press the Black button (H) or the Color button (I
F
Place the document face-down and align it with a force exceeding 4.4 lb / 2.0 kg.
Copying will start. The scanner may malfunction or the glass may break. For the procedure to copy on paper other than plain paper, refer to the document by pressing on ‑...
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