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Canon PIXMA MX870 Support Question

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Question posted by lindaasid on June 20th, 2013

My Canon Mx870 Will Not Operate. I Get A Message Saying Cooc Printer Error And D

I don't know how to fix it.

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Answer #1: Posted by SoCalWoman on June 20th, 2013 5:40 PM

This answer was accepted by the poster of the original question.

SoCalWoman

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The following link provides information for resolving Error C000:

http://canoncanada.custhelp.com/app/answers/detail/a_id/11015/~/lcd-error%3A-error-c000

Hope this helps

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Related Canon PIXMA MX870 Manual Pages

Solución de problemas de configuración de red [Spanish Version] - Page 2

...solution. Other Troubleshooting Tips Forgotten or Do Not Know the Access Point Name/Network Name (SSID), ...device may differ from this manual. P.7 Description for operation or additional explanations. is Displayed Connection failed. P.6 ... enabled. P.7 The Machine is Not Displayed (Detected) P.7 Check Printer Settings dialog box is Displayed Multiple access points with the same name...

Solución de problemas de configuración de red [Spanish Version] - Page 4

... to prevent the SSID of the access point from appearing on page 11. is Displayed Check The message appears when no access point is Displayed Check Check 1 Is WEP key number 2, 3 or 4 of...to select a WEP key number by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to the manual supplied with the access point or contact its manufacturer. • ...

Solución de problemas de configuración de red [Spanish Version] - Page 5

...function of the access point is Displayed Check The message appears when multiple access points with the same name ... assign required information (IP address, etc.) to computers, printers or other devices connected to the manual supplied with the access...multiple access points Select Use multiple AccessPoints. • For subsequent operations, go to or / / in "Entering the Access Point's ...

Solución de problemas de configuración de red [Spanish Version] - Page 7

.... • DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network. Enable the DHCP function of the access point or specify ...the machine, refer to be able to connect to the network is Displayed Check The message appears when an IP address was not obtained automatically after selecting "WEP" as the ...

Solución de problemas de configuración de red [Spanish Version] - Page 8

... WPS settings of "Connection Checklist" on page 15, then click Update (A). If the machine is Displayed Check Action A A The message appears when multiple access points are enabled. Connection failed. For a wired connection, make sure that you follow Check 1, 2, 3, ... setting list. Multiple access points are detected. is Displayed Check The message appears when an error occurs.

Solución de problemas de configuración de red [Spanish Version] - Page 9

...device, refer to the manual supplied with the network device or contact its manufacturer. Check Printer Settings dialog box is set to Active. Proceed with specific IP addresses, preventing them ...Check 4 When obtaining an IP address automatically, make sure that Connection is Displayed Check The message appears when the machine cannot be detected. Check 5 (* Wireless connection only) Is the ...

Solución de problemas de configuración de red [Spanish Version] - Page 16

so that Canon software is the Wi-Fi lamp (A) lit blue? ENGLISH Connection Checklist Check Check 1 Before connecting the machine, are possible... device (router, access point, etc.) configured and can the computer connect to access the network. If the warning message appears, set the security software to the manuals supplied with as few obstacles as possible. Install them in an open...

Solución de problemas de configuración de red [Spanish Version] - Page 17

...Internet and corporate networks safely. Check 7 When using a router, are the Ethernet cables of the printer and computer connected to the LAN side of the access point, refer to the manual supplied with ...11g (2.4 GHz)? • For details on how to check the operating mode of the router? • For details on how to change the operating mode of the router, connect it properly. • For the...

Network Setup Troubleshooting - Page 2

If you cannot find a description for operation or additional explanations. Problems during Software Installation P.5 The Machine is Not Displayed (Detected) P.5 Check Printer Settings dialog box is Displayed P.6 Other Troubleshooting Tips Forgotten or Do Not Know the Access Point Name/Network Name (SSID), Security Protocol (encryption standard), and Network Key The Machine is Not Detected...

Network Setup Troubleshooting - Page 4

... • DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the access point. Failed to connect to the network. Set to ...manual supplied with the access point or contact its manufacturer. is Displayed Check The message appears when no access point is Not Displayed (Detected)" on the access point,...

Network Setup Troubleshooting - Page 7

... > WLAN setting list or LAN setting list. If the machine is Displayed Action The message appears when multiple access points are enabled. Set the network device to accept the IP ... configure settings manually. Problems during Software Installation The Machine is Displayed Check The message appears when an error occurs. Wait for a while, then configure the settings again. For the procedure...

MX870 series Getting Started - Page 69

Mac OS X v.10.6.x v.10.5.x Go to your operating system for further installation instructions. on . − The firewall function of any ...243;n que trate de su sistema operativo. v.10.4.11 Vaya a - on page 68. • The alphanumeric characters after Canon MX870 series is the machine's Bonjour service name or MAC address. • If the machine has not been detected, make sure ...

MX870 series Getting Started - Page 88

... system up to date with the Canon inkjet printer. • Internet Explorer 7 or later is required to date. We recommend that you keep your operating system or Safari version. About Consumables...Windows XP or Windows 2000 pre-installed. • Windows: Uninstall software bundled with the Canon inkjet printer before upgrading from Mac OS X v.10.5 or lower to Windows 7, then, install the...

MX870 series Getting Started - Page 16

...installed. • The LCD will turn off if the machine is displayed on the Operation Panel (H). Load plain paper in the Cassette by referring to print. To restore ...Cover) (E) slightly. 2. This is normal operation. • If an error message is not operated for about 4 minutes before the LCD changes. • The machine may make some operating noises when preparing to "6 Load Paper"...

MX870 series Getting Started - Page 51

... Make sure there is no problem, then click Update. 7 When the Detected Printers List dialog box appears, select Canon MX870 series, then click Next. Next, read "Install the Software (Registration)" on page 54! 7 On the Canon IJ Network Tool screen, select MX870 series in . Refer to the printed manual: Network Setup Troubleshooting. When the Setup...

MX870 series Getting Started - Page 52

...computer. v.10.4.11 Go to on page 51. • The alphanumeric characters after Canon MX870 series is the machine's Bonjour service name or MAC address. • If the ...) This section describes how 1 to your operating system for further installation instructions. When the Register Printer and Scanner screen appears, click Register Printer. □ Proceed to the section that ...

MX870 series Getting Started - Page 53

Go to on page 52. When the Printer List window appears, click Add. • When the You have no printers available. screen appears, click Add. Click More Printers in the Printer Browser window. 12 Install the Software (Network Connection) 51 B Mac OS X v.10.4.11 1 1 2 Select Canon MX870 series and click Add. 2 -A Mac OS X v.10.6.x/v.10.5.x Mac OS X v.10.4.11 - 2 -

MX870 series Getting Started - Page 54

Make sure that Canon MX870 series is added to . 3 3 4 Select Canon IJ Network in the pop-up menu, select Canon MX870 series in the list of printers. When the Register Printer and Scanner screen appears, click Register Scanner. 52 12 Install the Software (Network Connection) Go to the list of printers, then click Add.

MX870 series Getting Started - Page 55

4 5 Select Canon MX870 series on the Register Printer and Scanner screen. Click Next on the Scan-from-PC Settings screen, then click OK. Next, read "Install the Software (Information)" on page 54! 12 Install the Software (Network Connection) 53

MX870 series Getting Started - Page 66

...8226; Macintosh: After upgrading from Windows Vista to date with the Canon inkjet printer. • Internet Explorer 7 or later is required to date. Operating System Windows 7 Processor 1 GHz or faster 32-bit (x86...installed. • Windows: Uninstall software bundled with the Canon inkjet printer before upgrading from Mac OS X v.10.5 or lower to Mac OS X v.10.6, install...