Canon PIXMA MX870 Support Question
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Question posted by Johlinda on November 7th, 2013
Windows 7 Can't Detect Canon Mx870
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Related Canon PIXMA MX870 Manual Pages
Solución de problemas de configuración de red [Spanish Version] - Page 2
...
Advanced setup
The Target Access Point is Not Displayed (Detected) Access point was not detected. If you cannot find a description for Windows users. Reference Information
Problems during Software Installation
Description for ... P.13 P.14
P.15
P.7
The Machine is Not Displayed (Detected)
P.7
Check Printer Settings dialog box is Displayed The device may differ from this manual.
Solución de problemas de configuración de red [Spanish Version] - Page 4
... of the access point in the printed manual: Getting Started. Access point was not detected.
Refer to the access point. ENGLISH
Check 5 Is "WPA/WPA2 Enterprise" set as a security ... manufacturer.
• For the procedure to configure settings of specific wireless devices (computers, printers, etc.) to "Entering the Access Point's Wireless LAN Settings Directly on the Machine" ...
Solución de problemas de configuración de red [Spanish Version] - Page 9
... To check the IP address of the access point, refer to the manual supplied with the
access point or contact its manufacturer. Check Printer Settings dialog box is not connected to a network, perform setup again by following the procedures in "Wireless Setup" and onward or "...or contact its manufacturer.
If the machine is Displayed
Check
The message appears when the machine cannot be detected.
Network Setup Troubleshooting - Page 2
.... is Displayed
P.5
Connection failed. Description for Windows users. Description for wired connection. Description for wireless connection.
is Displayed
P.2
Multiple access points with the same name exist.
Problems during Software Installation
P.5
The Machine is Not Displayed (Detected)
P.5
Check Printer Settings dialog box is Displayed
P.6
Other Troubleshooting...
MX870 series Getting Started - Page 69
... 68.
• The alphanumeric characters after Canon MX870 series is the machine's Bonjour service name or MAC address. • If the machine has not been detected, make sure of any security software is ...en la página 68.
• Los caracteres alfanuméricos que aparecen después de Canon MX870 series son el nombre del servicio Bonjour o la dirección MAC del equipo. • Si...
MX870 series Getting Started - Page 87
... 1 sheet
Scanner driver Maximum scanning size Scanning resolution
Gradation (Input/ Output)
Scan Specifications
TWAIN/WIA (for Windows 7/Windows Vista/Windows XP)
A4/Letter, 8.5 X 11.7 inches/216 X 297 mm (Platen Glass)/8.5 x 14.0 inches/...droplets can be placed with a pitch of 1/9600 inch at 33.6 kbps (Based on Canon COLOR FAX TEST SHEET.)
Black: 256 levels Color: 24 bit Full Color (RGB each ...
MX870 series Getting Started - Page 88
...-ROM Drive Required
Required
Display
SVGA 800 x 600
XGA 1024 x 768
• Windows: Operation can only be guaranteed on a PC with Windows 7, Windows Vista, Windows XP or Windows 2000 pre-installed.
• Windows: Uninstall software bundled with the Canon inkjet printer before upgrading from Windows Vista to Windows 7, then, install the bundled software again.
• Some functions may not...
MX870 series Getting Started - Page 2
...Windows 7 and Windows Vista operating system as Windows Vista.
• Microsoft is a registered trademark of Microsoft Corporation. • Windows is a trademark of Microsoft Corporation in the U.S. In this guide, Windows... Indicates operations in Macintosh. Indicates operations in Windows. and/or other countries. • Windows Vista is a trademark or registered trademark of ...
MX870 series Getting Started - Page 31
...□ If your access point or router, or contact its manufacturer. If you are using Windows 7/Windows Vista and have a USB flash drive, you are unable to retrieve the network key or...connect to your network key by using the Canon PIXMA Wireless Setup Assistant or the instructions which can be downloaded from the Canon support webpage (www.usa.canon.
For details on page 36.
10 Wireless...
MX870 series Getting Started - Page 38
... the WCN, establish wireless communication between the computer and the access point.
• Canon assumes no responsibility for USB flash drives) may be required.
• Operation may ...be used.
• The machine supports "WCN-UFD".
1 - A Windows Vista Windows 7
1
2
- (P.38)
3
From the Start menu of the Windows side, click Network. The Add a wireless device to the Direct Print Port...
MX870 series Getting Started - Page 47
... To use the Web print software Easy-WebPrint EX. Connection fees may appear that Canon software is required for installation.
45 The installation resumes once your security software is... to be installed.)
• Screens are using Internet Explorer 7 or later, you are based on Windows Vista Ultimate and Mac OS X v.10.5.x.
• Quit all running applications before installation.
•...
MX870 series Getting Started - Page 50
When the Printer Detection screen appears, click Next.
• If the Printer Connection screen appears instead of the screen above, the connection method is not correctly selected in .
− For Windows Click Cancel and start again from network in .
48
12 Install the Software (Network Connection) 5
6
Select Use the printer on network in .
, then be sure...
MX870 series Getting Started - Page 51
... no problem, then click Update.
Make sure there is displayed.
7
When the Detected Printers List dialog box appears, select Canon MX870 series, then click Next.
When the Setup Completion dialog box appears, click Complete.
• If the machine is not detected, Check Printer Settings dialog box is no problem, then click Next again on page 50...
MX870 series Getting Started - Page 52
...• The alphanumeric characters after Canon MX870 series is the machine's Bonjour service name or MAC address.
• If the machine has not been detected, make sure of any security software....
50
12 Install the Software (Network Connection)
When the Register Printer and Scanner screen appears, click Register Printer.
□ Proceed to the section that relates to your operating...
MX870 series Getting Started - Page 53
B Mac OS X v.10.4.11
1
1
2
Select Canon MX870 series and click Add. When the Printer List window appears, click Add.
• When the You have no printers available. screen appears, click Add. 2 -A
Mac OS X v.10.6.x/v.10.5.x
Mac OS X v.10.4.11
-
2 -
Click More Printers in the Printer Browser window.
12 Install the Software (Network Connection)
51 Go to on page 52.
MX870 series Getting Started - Page 54
Make sure that Canon MX870 series is added to . Go to the list of printers, then click Add. 3
3
4
Select Canon IJ Network in the pop-up menu, select Canon MX870 series in the list of printers. When the Register Printer and Scanner screen appears, click Register Scanner.
52
12 Install the Software (Network Connection)
MX870 series Getting Started - Page 55
Next, read "Install the Software (Information)" on the Register Printer and Scanner screen.
Click Next on page 54!
12 Install the Software (Network Connection)
53 4
5
Select Canon MX870 series on the Scan-from-PC Settings screen, then click OK.
MX870 series Getting Started - Page 62
... EX starts. Start Solution Menu from the Canon Solution Menu icon on the desktop (Windows) or on -screen manual: Advanced Guide.
If you are based on Windows Vista. • For details on page ... Solution Menu, refer to page 57.
This section explains how to print borderless photos using Windows, printing will start printing.
60
14 Try Using the Machine
For more information, refer to...
MX870 series Getting Started - Page 65
...)
Black: Approx. 3 seconds/page at 33.6 kbps (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for printing only. *5 Setup possible through Easy setup, WPS (Wi-Fi Protected Setup) or WCN
(Windows Connect Now). USB Port: Hi-Speed USB *1
Direct Print Port: PictBridge Bluetooth v2.0 (Option) *2 *3 *4 USB...
MX870 series Getting Started - Page 66
... depending on country or region. *2 Effective range varies depending on your operating system or Safari version. We
on a PC with Windows 7, Windows Vista, Windows XP or Windows 2000 pre-installed.
• Windows: Uninstall software bundled with the Canon inkjet printer before upgrading from Mac OS X v.10.5 or lower to Mac OS X v.10.6, install software bundled with the...
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