Canon PIXMA MX870 Support Question
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Question posted by XPhiWAmc on December 21st, 2013
Can't Locate Mx870 On Network During Driver Install
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Related Canon PIXMA MX870 Manual Pages
Solución de problemas de configuración de red [Spanish Version] - Page 2
...Installation
Description for your problem or if you may not be able to connect to the network is Displayed
P.5
The following symbols are enabled. P.6
Instructions as notes for Macintosh users. is Displayed
Problems during Network...solution. P.7
The Machine is Not Displayed (Detected)
P.7
Check Printer Settings dialog box is Displayed Connection failed.
is Displayed
P.8
...
Solución de problemas de configuración de red [Spanish Version] - Page 16
... point, etc.) turned on each device.
Leave some space between the installation location and a microwave oven, refrigerator, etc. A
Press the Setup button, then using a wireless connection, is attempting to the network? Install them in an open space where wireless communications are the computer and network device (router, access point, etc.) configured and can the computer...
Network Setup Troubleshooting - Page 2
... connection. may differ from this manual. Problems during Software Installation
P.5
The Machine is Not Displayed (Detected)
P.5
Check Printer Settings dialog box is Displayed
P.6
Other Troubleshooting Tips
Forgotten or Do Not Know the Access Point Name/Network Name (SSID), Security Protocol (encryption standard), and Network Key The Machine is Displayed
P.4
WPS
Cannot connect. is...
Network Setup Troubleshooting - Page 14
... "Wireless Setup" and onward in an open space where wireless communications are the computer and network device (router, access point, etc.) configured and can the computer connect to always allow access.
Leave some space between the installation location and a microwave oven, refrigerator, etc.
Check 4
When using the { } [ ] and OK buttons, select Device settings...
MX870 series Getting Started - Page 69
...225;gina 68. v.10.4.11
Vaya a - □ Proceed to the section that relates to the network device with the Ethernet cable.
□ Consulte las demás instrucciones de instalación en la...68.
• Los caracteres alfanuméricos que aparecen después de Canon MX870 series son el nombre del servicio Bonjour o la dirección MAC del equipo.... installation instructions.
MX870 series Getting Started - Page 87
.... 26.1 lb) * With the Print Head and ink tanks installed. Print Head/Ink
Total 2,368 nozzles (PgBK 320 nozzles, ... to 0.16 inches/4 mm in height Other sizes: 1 sheet
Scanner driver Maximum scanning size Scanning resolution
Gradation (Input/ Output)
Scan Specifications
TWAIN/... adjustment Memory
Fax resolution
Dialing
Others
Public Switched Telephone Network (PSTN)
Super G3, G3
Black: MH, MR...
MX870 series Getting Started - Page 88
...printer before upgrading from Mac OS X v.10.5 or lower to date. Specifications are available for the On-Screen Manuals
Browser: Easy Guide Viewer
Browser: Easy Guide Viewer
Note: Internet Explorer 6 or later must be displayed properly depending depending on the installation environment and location... protocol
Wireless LAN
TCP/IP
Network Specifications
Supported Standards: IEEE802.11g...
MX870 series Getting Started - Page 28
...Cover) (B) is located on the machine's functionality.)
26
9 Install the Software (USB Connection) The serial number is located inside the machine... (as shown in the illustration).
• If the power is on, the Print Head Holder will not be installed.... □ USB Port
Important Information for the Installation □ Necessary Information for USB. The product serial ...
MX870 series Getting Started - Page 47
... connecting it to a computer, software including the drivers needs to be copied (installed) to restart your security software is turned on as...installation. Consult the internet service provider.
• It may be necessary to the computer's hard disk. Install the Software (Network Connection)
Install the Software
12
• To use the Web print software Easy-WebPrint EX. The installation...
MX870 series Getting Started - Page 49
... software later. When installing the XPS Printer Driver, select the MP Drivers at this stage. (Internet Explorer 7 or later is required.) If an internet connection is not available, it is also possible to "Useful Software Applications" in the on-screen manual: Basic Guide after installation is complete.
12 Install the Software (Network Connection)
47
The drivers, application software...
MX870 series Getting Started - Page 50
... not correctly selected in .
− For Windows Click Cancel and start again from network in .
48
12 Install the Software (Network Connection) Click Exit on the installation complete screen, then start again from and be sure to select Use the printer on
− For Macintosh Follow on network in .
, then be sure to proceed with the...
MX870 series Getting Started - Page 51
... no problem, then click Next again on page 50!
12 Install the Software (Network Connection)
49 Next, read "Install the Software (Information)" on page 54!
7
On the Canon IJ Network Tool screen, select MX870 series in . Next, read "Install the Software (Registration)" on the screen in Printers, then click Next.
• If the machine is no problem...
MX870 series Getting Started - Page 52
... network device with the Ethernet cable.
50
12 Install the Software (Network Connection)
v.10.4.11
Go to on page 51.
• The alphanumeric characters after Canon MX870 ... system for further installation instructions.
Windows users: read "Install the Software (Information)" on page 51. When the Register Printer and Scanner screen appears, click Register Printer.
□ Proceed...
MX870 series Getting Started - Page 53
screen appears, click Add. Go to on page 52. Click More Printers in the Printer Browser window.
12 Install the Software (Network Connection)
51 2 -A
Mac OS X v.10.6.x/v.10.5.x
Mac OS X v.10.4.11
-
2 -
B Mac OS X v.10.4.11
1
1
2
Select Canon MX870 series and click Add. When the Printer List window appears, click Add.
• When the You have no printers available.
MX870 series Getting Started - Page 54
When the Register Printer and Scanner screen appears, click Register Scanner.
52
12 Install the Software (Network Connection) Make sure that Canon MX870 series is added to .
3
3
4
Select Canon IJ Network in the pop-up menu, select Canon MX870 series in the list of printers.
Go to the list of printers, then click Add.
MX870 series Getting Started - Page 55
Click Next on the Scan-from-PC Settings screen, then click OK. 4
5
Select Canon MX870 series on the Register Printer and Scanner screen. Next, read "Install the Software (Information)" on page 54!
12 Install the Software (Network Connection)
53
MX870 series Getting Started - Page 56
... appears
A
Click Next. The serial number is located inside the machine (as shown in the illustration).
• If the power is on, the Print Head Holder will not be installed. (This has no effect on -screen instructions ... is opened.
If you can agree to proceed with the software installation. Follow any on the machine's functionality.)
54
12 Install the Software (Network Connection)
MX870 series Getting Started - Page 57
... the drivers on the computer from which you want to use the machine. For the software installation procedure, refer to restart the computer. Computer from which the machine can be used from additional computers on the country or region of the machine is displayed, follow the instruction to "12 Install the Software (Network Connection...
MX870 series Getting Started - Page 65
...With the Print Head and ink tanks installed. Specifications
15
Printing resolution (dpi)
...Gradation Density adjustment Memory
Fax resolution
Dialing
Others
Public Switched Telephone Network (PSTN)
Super G3, G3
Black: MH, MR, MMR ...to 0.16 inches/4 mm in height Other sizes: 1 sheet
Scanner driver Maximum scanning size Scanning resolution
Gradation (Input/ Output)
Scan Specifications
TWAIN...
MX870 series Getting Started - Page 66
...
inkjet printer. • Internet Explorer 7 or later is required to change without notice.
Supported Standards: IEEE802.3u (100BASE-TX)/IEEE802.3 (10BASE-T) Transfer speed: 10 M/100 Mbps (auto switching)
Minimum System Requirements
Conform to Windows 7, then, install the bundled software again.
• Some functions may not be guaranteed on the installation environment and location.
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