Canon PIXMA MX712 Support Question
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Question posted by mtm3 on April 22nd, 2014
Canon Pixma Mx 710 Series -error Codes
Current Answers
Answer #1: Posted by Odin on April 22nd, 2014 12:55 PM
Some problems could be:
Packaging material was left inside the printer.
An ink tanks are not seated properly.
Paper is jammed or there is an object inside the printer.
So we need to open the printer and check. For opening the printer, please see illustrations athttp://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secureFlag=false&TIMEZONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=40079
Can you make sure the ink cartridges are installed correctly for each color and are pushed/connected securely? For example (it's for a different model, but it's an example):
http://canoncanada.custhelp.com/app/answers/detail/a_id/11015/~/lcd-error%3A-error-c000
For removing/replacing catridges for this model, you can see at
http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secureFlag=false&TIMEZONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=40139
There may be a white polystyrene (protective foam) inside the printer we need to remove; for example:
http://fix-your-printer.blogspot.com/2011/04/how-to-solve-error-c000-on-canon-pixma.html
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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