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Canon PIXMA MP499 Support Question

Canon PIXMA MP499 Support Question

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Question posted by Scmj on February 17th, 2014

My Network Cannot Detect The Printer Problems Setting Up Canon Mp499

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Related Canon PIXMA MP499 Manual Pages

Network Setup Troubleshooting - Page 2

Find a description related to your problem or if you encounter a problem after the Network Environment is Displayed P.7 P.8 P.8 P.8 P.8 P.8 P.10 P.11  If you cannot find a description for operation or additional explanations. Screens are based on the Detected Printers List Screen P.5 WPS WCN Additional Computers Setup Set Up New Printer Screen is Displayed P.6 Reference Information ...
Network Setup Troubleshooting - Page 3

...network name. • SSID broadcast An access point's periodic transmission of a signal revealing its manufacturer. Click OK to display the Detected Access Points List screen, then try to detect...access point settings, refer to and onward in the printed manual: Getting Started. Problems during Software Installation The Target Access Point is Not Displayed (Detected) on the Detected Access Points...
Network Setup Troubleshooting - Page 5

... the Black button or the Color button. Set Printer IP Address Screen is Displayed Check Check 1 Make sure that Canon software is not solved even after following Check 1 to 3, follow "Connection Checklist" on B page 11, then click Connect (A). Check 4 If the problem is attempting to access the network. Check 4 Is the firewall function of your...
Network Setup Troubleshooting - Page 6

...Detected) on the Detected Printers List Screen Check Check 1 Make sure that you follow Check 1, 2, 3, 4 and 6 of "Connection Checklist" on page 11, then click Redetect. Check 3 Is the IP filtering feature enabled on the access point? • For details on how to check the settings...is not connected to a network, perform setup again by following the procedures from "6 Set Up a Wireless Connection"...
Network Setup Troubleshooting - Page 8

... point. ENGLISH Problems during Network Setup Glossary • IP address A numerical identification assigned to each computer or network device connected to a network. • IP address filtering A function to allow or block traffic from the Operation Panel while they are detected. Configure the settings after completing the settings. Check the access point settings, then configure...
Network Setup Troubleshooting - Page 9

... Forgotten or Do Not Know the Access Point Name/Network Name (SSID), Security Protocol (encryption standard), and Network Key Check Check the access point settings. • For details on how to check the settings of the following steps according to the computer. The Machine is Not Detected after confirming a valid IP address is assigned to...
Network Guide - Page 1

> Installing Your Multifunction to Your Network for the First Time PIXMA MP499 Windows OS 1
Network Guide - Page 11

Downloading and Installing the Drivers > Step Nine When the Set Up New Printer screen appears, click Next. Step Ten When the Connect Cable screen appears, connect the machine to the computer with the wireless LAN setup cable Note: If the Detected Printers List screen appears, click Set Up New Printer. 11
Network Guide (MAC) - Page 1

> Installing Your Multifunction to Your Network for the First Time PIXMA MP499 Mac OS 1
Network Guide (MAC) - Page 2

> Installing Your Multifunction to Your Network for the First Time PIXMA MP499 Mac OS Preparing to Connect My Multifunction to My Network 3 Network Requirements 3 Notes on Wireless Connection 4 Installing the Drivers & Software 5 Registering the Printer & Scanner 14 2
Network Guide (MAC) - Page 9

Installing the Drivers & Software > Step Seven Make sure the machine is turned on, then click OK. Step Eight When the Set Up New Printer screen appears, click Next. Note: If the Detected Printers List screen appears, click Set Up New Printer. 9
Network Guide (MAC) - Page 14

.... The machine is turned off. - The firewall function of the following. - The computer is the machine's Bonjour service name or MAC address. Registering the Printer & Scanner > Registering the Printer & Scanner This section describes how to the access point. 14 Note: The alphanumeric characters after Canon MP499 series is connected to register the machine on . -
Network Guide (MAC) - Page 16

When the Printer List window appears, click Add. Note: When the You have no printers available. Step Two 2-B 1. screen appears, click Add. 16 Registering the Printer & Scanner > Step Two 2-A Select Canon MP499 series canonijnetwork and click Add.
Network Guide (MAC) - Page 17

Registering the Printer & Scanner > Step Two 2-B 2. Select Canon IJ Network in the pop-up menu, select Canon MP499 series in the Printer Browser window. Click More Printers in the list of printers, then click Add. 17 Step Two 2-B 3.
Network Guide (MAC) - Page 18

Step Three When the Register Printer and Scanner screen appears, click Register Scanner. 18 Make sure that Canon MP499 series is added to Step Three. Go to the list of printers. Registering the Printer & Scanner > Step Two 2-B 4.
Network Installation Guide - Page 10

Step Ten If the Detected Access Points List screen appears, select the target access point name/network name (SSID), enter the network key and click Connect 10 • Using the Machine from Additional Computers > Step Nine When the Detected Printers List screen appears, click Next.
Network Installation Guide (MAC) - Page 9

If the machine is no problem, then click Update. 9 Using the Machine from Additional Computers > Step Seven On the Canon IJ Network Tool screen, select MP499 series in Printers, then click Next. Make sure there is not detected, refer to the printed manual: Network Setup Troubleshooting. Note: The alphanumeric characters after Canon MP499 series is the machine's Bonjour service name...
Network Installation Guide (MAC) - Page 11

When the Printer List window appears, click Add. Note: When the You have no printers available. screen appears, click Add. *It may take a minute or two before the printer appears in the list 11 Registering the Printer & Scanner > Step Two 2-A 1. Step Two 2-B 1. Select Canon MP499 series canonijnetwork and click Add. Go to Step Three.
Network Installation Guide (MAC) - Page 12

Step Two 2-B 3. Select Canon IJ Network in the pop-up menu, select Canon MP499 series in the Printer Browser window. Registering the Printer & Scanner > Step Two 2-B 2. Click More Printers in the list of printers, then click Add. 12
Network Installation Guide (MAC) - Page 13

Go to the list of printers. Make sure that Canon MP499 series is added to Step Three. Step Three When the Register Printer and Scanner screen appears, click Register Scanner. 13 Registering the Printer & Scanner > Step Two 2-B 4.

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