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Canon PIXMA MG3520 Support Question

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Question posted by judyrowand47 on May 23rd, 2019

Changing Ink Cartridges On Pixar Mg3520

cartridges won't move to left so I can change them

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Answer #1: Posted by Odin on May 23rd, 2019 8:06 AM

Odin

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Try resetting the printer:

Turn the printer off with the Power button (if available).
Disconnect the data cable from the printer (not applicable to WiFi, Bluetooth or Infrared).
Unplug the printer's power cord for approximately 10 minutes, and then plug it back in. If troubleshooting a communication issue, reconnect the data cable (not applicable to WiFi, Bluetooth or Infrared).
Turn the printer back on.

If the issue persists or if you require further explanation, you'll have to consult Canon: use the contact information at https://www.contacthelp.com/canon/customer-service.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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