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Canon MX870 Support Question

Canon MX870 Support Question

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Question posted by wmswms on July 1st, 2014

Reset Printer To Print On Letter-sized Paper.

I looked on-line to figure out how to print our logo on letter-sized envelopes and couldn't get it to work. A co-worker tried to do it and couldn't figure it out either. Now the printer is not working at all. The red light flashes and says RECEIVED IN MEMORY INCORRECT PAPER SIZE. Just want to get the copier the way it was before buttons were pushed. Tried unplugging it several times and letting it sit for a few minutes, then plugged it back in. It did not reset. I tried the two suggestions given, and neither helped. Can you offer any help?

Current Answers

Answer #1: Posted by Odin on July 1st, 2014 10:33 AM
Odin

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April 10th, 2010

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Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Canon MX870 Manual Pages

Network Setup Troubleshooting - Page 2

....5.x. • Names of functions, etc. is Displayed P.3 The device may not be able to connect to your network device (router, access point, etc.) or application software. Find a ...detected. Problems during Software Installation P.5 The Machine is Not Displayed (Detected) P.5 Check Printer Settings dialog box is Displayed P.6 Other Troubleshooting Tips Forgotten or Do Not Know the...
Network Setup Troubleshooting - Page 3

...devices. • MAC address A unique number assigned to each network device. • MAC address filtering A function to block access from unauthorized wireless devices by saving the MAC addresses of specific wireless devices (computers, printers... settings, refer to "Wireless Setup Using Easy Setup" in the printed manual: Getting Started. Change the security protocol (encryption standard) for...
Network Setup Troubleshooting - Page 4

..., then configure settings again. • For details on page 9. Glossary • DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the access point. is Displayed Check The message appears when no access point is active. • For details on page 1. Access point...
Network Setup Troubleshooting - Page 5

... the access point or contact its manufacturer. When using the { } [ ] and OK buttons, select Device settings > LAN settings > Confirm LAN settings > WLAN setting list, then check MAC address.  is ...the OK button, then proceed with the same name exist. Press the OK button to each network device. Check 1 Is the entered access point name/network name (SSID) correct? in "Entering the ...
Network Setup Troubleshooting - Page 6

... Point's Wireless LAN Settings Directly on the Machine" on how to check the settings of specific wireless devices (computers, printers, etc.) to the manual supplied with the access point or contact its manufacturer. The device may not be entered again. Perform setup again by saving the MAC addresses of the access point, refer...
Network Setup Troubleshooting - Page 7

... status, press the Setup button, then using the { } [ ] and OK buttons, select Device settings > LAN settings > Confirm LAN settings > WLAN setting list or LAN setting list, then ...4, 5 and 6 of "Connection Checklist" on how to check settings of the network device, refer to "Wireless Setup" in the printed manual: Getting Started. Wait for a while, then configure the settings again. Check 3...
Network Setup Troubleshooting - Page 8

... printed manual: Getting Started. If the machine is not connected to Active. Glossary • IP address A numerical identification assigned to each computer or network device ... computers, printers or other devices connected to the network. • Privacy separator feature A function to prevent communication between multiple wireless devices (such as computers and printers) connected to...
Network Setup Troubleshooting - Page 9

...• DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network. • Privacy separator feature A function to prevent communication between multiple wireless devices (such as computers and printers) connected to the manual supplied with the access point or contact its manufacturer. Forgotten...
Network Setup Troubleshooting - Page 11

...OK button. • Go to either of the alphabet correctly. Disable Go to on page 10. Letters are living in an apartment, nearby access points in AirPort Utility, select WPA2-PSK (AES). ... with the access point or contact its manufacturer. • Enter upper and lower case letters of the following steps according to the selected security protocol. Entering the Access Point's Wireless...
Network Setup Troubleshooting - Page 12

...using AirPort, select WEP key 1 in the screen. Letters are case sensitive. 2 Make sure that the network key is correct, then press the OK button. Letters are case sensitive. 3 Make sure that the network ... the network key, then press the OK button. • Enter upper and lower case letters of the alphabet correctly. WPA/WPA2 Disable 2 Enter the network key, then press the OK button. ...
Network Setup Troubleshooting - Page 13

... of the machine to the default state. 1 Press the Setup button. 2 Select Device settings, then press the OK button. 3 Select LAN settings, then press the OK button. 4 Select Reset LAN settings, then press the OK button. 5 Select Yes, then press the OK...following the procedures in "Wireless Setup" and onward or "Wired Setup" and onward in the printed manual: Getting Started. Press the COPY button.
Network Setup Troubleshooting - Page 14

...A message may appear on . Check 4 When using the { } [ ] and OK buttons, select Device settings > LAN settings > WLAN active/inactive > Wireless LAN active to enable wireless LAN. • After...the machine, are possible? nearby? Install them in the printed manual: Getting Started. Configure the computer and network device. • For the procedures, refer to always allow access. ...
Network Setup Troubleshooting - Page 15

... and corporate networks safely. Check 7 When using a router, are the Ethernet cables of the printer and computer connected to the LAN side of the router? • For details on how to...manufacturer. Perform setup by following the procedures in "Wired Setup" and onward in the printed manual: Getting Started. It protects computers and corporate networks against unauthorized access, or restricts ...
Network Setup Troubleshooting - Page 16

QT5-2855-V01 XXXXXXXX ©CANON INC.2010 PRINTED IN XXXXXXXX

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