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Canon MF4370DN Support Question

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Question posted by hlinden on September 5th, 2012

Removing Jammed Paper

We are unable to remove a jammed piece of paper from the machine. It is rolled up accordian style and we cannot grasp the paper to pull out. Help!

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Related Canon MF4370DN Manual Pages

imageCLASS D480 Basic Operation Guide - Page 11

... could result in the machine while printing. - Toner cartridge for this machine will expose you lift the machine. When transporting the machine, be available for servicing. Keep the machine clean. Dust accumulation can prevent the machine from the machine. - To avoid paper jams, never unplug the power cord, open the left cover or add or remove paper in fire or electric...

imageCLASS D480 Basic Operation Guide - Page 30

... position for the output tray. Before Using the Machine 1-3 Machine Components ⑪Paper stopper Prevents the paper from the dirt and dust. ⑮Multi-purpose tray Feeds paper when you insert one by one manually. ⑯Scanning platform Open this platform when replacing the toner cartridge or clearing paper jams. ⑰Main power switch Turns the power...

imageCLASS D480 Basic Operation Guide - Page 192

... covers are closed. 17 Grip the handles on p. 13-2.) 15 Remove the paper cassette by any of the paper cassette. If you have a back problem, make sure to check the weight of this machine before carrying. (See "Specifications," on both sides of the paper cassette and pulling it carefully, as shown in the illustration below. 14...

imageCLASS D480 Basic Operation Guide - Page 195

... the ADF cover. 2 Hold both sides of any jammed documents and gently pull them out straight upward. Contact Canon Customer Care Center if needed. Check that the paper you have removed any torn pieces to the next step. 11-2 When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal...

imageCLASS D480 Basic Operation Guide - Page 196

... its front tab (A). Troubleshooting Do not force a jammed paper out of the machine as it by its original position. 4 Lift the release lever (A) until it clicks into place. 7 Close the inner cover. 5 Remove the jammed document. 8 Close the ADF cover. 3 Open the inner cover, holding it may tear. Clearing Jams 6 Return the release lever (A) to get...

imageCLASS D480 Basic Operation Guide - Page 197

... appears on the display, remove jammed paper from the inside of the machine first, then from the paper cassette or multi-purpose tray if necessary. 3 Hold the grip ... audible "click.") Troubleshooting Be careful not to get your fingers caught. Clearing Jams 9 Open the ADF and then hold both sides of any jammed documents and gently pull them out. 1 Hold the front side of the toner cover. 11-4

imageCLASS D480 Basic Operation Guide - Page 199

... both sides of the jammed paper and gently pull it out. 8 Hold both sides of the jammed paper and carefully pull it becomes very hot during use. - Do not touch the transfer roller (B) as it out. 7 Gently pull the jammed paper between the fixing assembly (A) and transfer roller (B) until the leading edge emerges from the machine. 9 Hold the toner cartridge...

imageCLASS D480 Basic Operation Guide - Page 201

... the front panel of the paper cassette. ■ When feeding paper from the multipurpose tray: 17 Remove the paper in the paper cassette. 19 Load the paper into the paper cassette. 18 Hold both sides of the jammed paper and slowly pull it out in the direction of the arrow. ■ When feeding paper from the paper cassette: 20 Close the front...

imageCLASS D480 Basic Operation Guide - Page 202

... the display. 23 Hold both sides of an accordion, ease the jammed paper loose and then pull it . - Clearing Jams 22 Open the rear cover. 24 Close the rear cover. To reset the machine, open the toner cover and then close it out from the machine. 11-9 This operation is required only when appears on the...

imageCLASS D480 Basic Operation Guide - Page 203

... MEMORY nn% CANNOT PRINT RX DATA CHANGE REG'D SIZE → PAPER SETTINGS CHECK DOCUMENT CLOSE COVER TONER COVER HANG UP PHONE LIFT PANEL TO OPEN OPEN TONER COVER Description This message shows the percentage of some kind has occurred in the machine. This error message appears with one of the messages below...

imageCLASS D480 Basic Operation Guide - Page 205

... be opened and closed to resume the current job. appears alternately. Error Messages Message PAPER JAM PAPER JAM OPEN REAR COVER PLEASE WAIT REMOVE MP PAPER SET PAPER AGAIN SET TONER AGAIN SYSTEM ERROR EXXX WRONG PASSWORD Description Paper jams have occurred in the machine. The memory lock reception password or system password you entered is loaded in the multipurpose...

imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 12

... moving or cleaning it may be available for servicing. To avoid paper jams, never unplug the power cord, open the left cover or add or remove paper in fire or electric shock. - When transporting the machine, be sure to disassemble the machine: opening and removing its original protective bag or wrap it in a thick cloth to prevent...

imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 30

...paper jams. ᶓMain power switch Turns the power ON or OFF. Before Using the Machine 1-3 Machine Components ᶍPaper stopper Prevents the paper from its original position for LTR/A4 paper...Operation panel Controls the machine. ᶈOutput tray Receives copies, prints and faxes. ᶉPaper cassette (For MF4370dn)/Paper feeding tray (For MF4350d) Loads the paper supply. ᶊ...

imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 201

...the requirements for use. (See "Paper Requirements," on the display, remove a jammed document from the inside of the machine, as it in burns or electrical shock. - Check the following if you tear the paper, remove any torn pieces to touch the inside of the document or paper. - If you experience repeated paper jams: - Troubleshooting Do not pull the document forcefully as...

imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 203

Clearing Jams Paper Jams When or appears on the display, remove jammed paper from the inside of the machine first, then from the paper cassette or multi-purpose tray if necessary. ˔ For MF4370dn 1 Hold the front side of the operation panel with your hands. 3 Hold the grip (A) on the right front side of the toner cover. 4 Open the ...

imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 204

... damaged if they come into contact with the parts inside of the machine. Clearing Jams 6 Hold both sides of the machine. - They become very hot during use. - Remove watches and any bracelets or rings when touching the inside of the jammed paper and gently pull it in its handle (A). - - Do not touch the rollers and parts which...

imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 206

Open the cover and make sure the toner cartridge is properly set in the machine. 15 Remove the dust cover from the paper cassette. 18 Hold both sides of the jammed paper and slowly pull it to get your fingers caught. - If you cannot close the toner cover, do not force it out in the direction of...

imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 208

This operation is required only when appears on the display. ˔ For MF4350d Clearing Jams 1 Remove the dust cover from the paper feeding tray. Be careful not to get your fingers caught. To reset the machine, open the toner cover and then close it. 3 Open the rear cover. This operation is required only when appears...

imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 213

... one of the messages below when the error and status messages appear on the display. The machine temporarily received the fax in the machine. Message AVAILABLE MEMORY nn% CANNOT PRINT RX DATA CHANGE REG'D SIZE ˠ PAPER SETTINGS CHECK DOCUMENT CLOSE COVER TONER COVER HANG UP PHONE LIFT PANEL TO OPEN OPEN TONER...

imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 215

... current job. Turn OFF the main power switch, wait for printing. Error Messages Message PAPER JAM PAPER JAM OPEN REAR COVER PLEASE WAIT REMOVE MP PAPER SET PAPER AGAIN SET TONER AGAIN SYSTEM ERROR EXXX WRONG PASSWORD Description Paper jams have occurred in the machine. will be opened and closed to resume the current job. Wait until the message disappears...