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Canon DR 5010C Support Question

Canon DR 5010C Support Question

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Question posted by philmparth on August 22nd, 2014

Canon Imageformula Dr-5010c Feed Roller Will Not Drop

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Related Canon DR 5010C Manual Pages

User Manual - Page 4

... sure to set up the scanner. Document Scanner Startup Manual Please read it 's capabilities, and to make connections, install software, and other procedures. After reading this manual thoroughly before using the machine to familiarize yourself with it before operating this manual, store it in a safe place for purchasing the Canon DR-5010C scanner. After you for future...
User Manual - Page 6

... Regular Maintenance 61 Cleaning the Scanner 61 Cleaning inside the Scanner 61 Cleaning the Sensor Glass and the Rollers 62 Cleaning the Shading Boards 65 Removing and Attaching the Rollers 67 Roller Replacement Message 67 Resetting the Counter 68 Removing and Attaching the Pickup Roller 70 Removing and Attaching the Feed Roller 73 Removing and Attaching the Retard...
User Manual - Page 8

...plugged in inferior image quality. Use this scanner to rapid temperature changes. Moving the Scanner • To avoid dropping or damaging the scanner, always carry it with two hands. ... concerning your local power supply, contact your local authorized Canon dealer or your region.) • Do not connect this scanner under the following environmental conditions: Temperature: 10˚C to...
User Manual - Page 16

... scanning. Move it up and down ( ) to feed documents one at a time or to feed documents that are fastened together, such as invoices, without separating them to align with the parts before connecting the scanner. ■ Front (Feed Tray Open) Document Feed Tray Place the document to be scanned here. (See p. 44.) Document Feed Tray Extension Pull this tray out if...
User Manual - Page 46

... cause the feed tray to fall off and injure someone. 2. Pull out the Document Feed Tray Extension when scanning large documents. 44 Using the Scanner Hold the middle of the Document Feed Tray and slowly open it toward you. CAUTION Do not place anything other than documents on the Document Feed Tray. Setting Up the Document Feed Tray and the Document Eject Tray...
User Manual - Page 53

... been stored, and then resume the scanning operation. • Note that documents that the document is not being used. Doing so may fall out of the Document Eject Tray. • After you finish scanning, close the Document Feed Tray and the Document Eject Tray Extention to prevent damage to the scanner while it is loaded in the...
User Manual - Page 55

... prevent damage to get your fingers stuck in the pickup roller. When doing this case, lightly press on the feed tray at one time, they will be fed together. • Particularly, very thin or curled documents will not be careful not to the scanner while it is not being used. In this , be fed...
User Manual - Page 64

... scanned images have extraneous marks, or if the scanned documents are shown below. CAUTION The pickup roller is located in the diagram, and open it stops. Note The location of the Upper unit. Doing so may be dirty. Platen Rollers Sensor Glasses Pickup Roller Feed Roller Rollers Retard Roller 62 Regular Maintenance Do not hold the protrusion on...
User Manual - Page 66

... both hands until you hear a click. Doing so may cause a feeding error. • Be careful not to rotate. IMPORTANT Do not force the Upper unit to rotate may damage the scanner. 64 Regular Maintenance Be sure that you cannot freely rotate the rollers, do not force them to bend the guide boards that...
User Manual - Page 69

... wear out, paper jams and misfeeds may damage them. Buy a exchange roller kit, and replace the pickup roller, feed roller, and the retard roller. Check the number of pages scanned has exceeded 250,000 pages, a roller replacement message appears on the scanner when the power is ON. • Do not use 250,000 pages as a guideline for...
User Manual - Page 70

...the following procedure. 1. Note If you are using windows XP, on the Start menu, click [Control Panel]. Double-click the [Scanners and Cameras] icon. The [Control Panel] window is displayed. 68 Regular Maintenance • Contact your local authorized Canon dealer or service representative for information about the exchange roller kit (pickup roller, retard roller, and feed roller).
User Manual - Page 75

..., and open it slowly until it up. Regular Maintenance 73 Removing the Feed Roller 1. Do not hold the protrusion on the Upper unit when you lift it stops. Removing and Attaching the Feed Roller Follow the procedure below to remove and attach the feed roller unit for cleaning or replacement. Doing so may damage them. CAUTION...
User Manual - Page 76

Position the feed roller so the notch in the roller is facing the scanner's shaft. 74 Regular Maintenance 3. Attaching the Feed Roller 1. Shift the feed roller to the right to remove it to the right (➁). 4. Move the roller lock lever down and forward (➀), and then slide it .
User Manual - Page 77

Regular Maintenance 75 Attach the roller cover. 2. Lift up the roller lock lever and lock the feed roller. 4. Slide the roller lock lever to the left, and insert it into the feed roller hole. 3.
User Manual - Page 80

Attaching the Retard Roller 1. Position the retard roller so the notch in the roller is facing the scanner's shaft. 78 Regular Maintenance 3. Shift the retard roller to the right to remove it to the right (➁). 4. Move the roller lock lever upward (➀), and then slide it .
User Manual - Page 88

...install the scanner driver, see "Installing the ISIS/TWAIN Driver," on how to install the application software, refer to use a function of the DR-5010C that ...Canon dealer or service representative. 86 Troubleshooting Reinstall the scanning driver or the application software. Cause Remedy The scanner driver or application software is scratched. Remedy Clean the sensor glass and rollers...
User Manual - Page 90

... Attaching the Rollers," on your local authorized Canon dealer or ...rollers. • Contact your software. Due to our ongoing efforts to improve our products, the specifications described above can be used if they are subject to change without notice. Replacement parts Exchange roller kit (product code: 0434B002) Kit to replace the feed rollers (pickup roller, feed roller, and retard roller...
User Manual - Page 92

... 62 Inside 61 Rollers 62 Scanner 61 Shading Board 65 Connections Power Cord 24 SCSI 15,21 USB 2.0 15,23 D DIP Switches 15 Disposal 8 Documents 42 Documents Eject Guide 14,47 Documents Stopper 14 Document Eject Tray 45 Document Eject Tray1 14 Document Eject Tray2 15,45,46 Document Feed Tray 14,44 Document Feed Tray Extension 14 Double Feed Detection Function 60...
User Manual - Page 95

... the equipment into an outlet on , the user is connected. - Canon U.S.A. MODEL NAMES Model DR-5010C is required to model M11051. Operation is no guarantee that interference will... against harmful interference in Kleinbetrieben vorgesehen. One Canon Plaza, Lake Success NY 11042, U.S.A. Für 3. FCC REGULATIONS (For 120 V model) Document Scanner, Model M11051 This device complies with Part...
Easy Start Guide - Page 1

...holds the pickup roller. Warranty Card (U.S.A and Canada only) 0880281099-L5T1P7-BR01 CANON CANADA INC. 6390 DIXIE RD MISSISSAUGA ON L5T 9Z9 Registration Card (U.S.A and Canada only) Note ● The DR-5010C Setup Disc contains the Softwares (DR-5010C Scanner Driver and CapturePerfect3.0) and PDF manuals. Document Feed Tray ■ Trademarks • Canon and the Canon logo are included...

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