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Brother International PE770 Support Question

Brother International PE770 Support Question

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Question posted by tammyprine46 on February 14th, 2013

Need Help.

I bought a Brothers PE770 from someone online.  I was hooking it up today and did just as the manuel stated and when I turned it on the box stated:  Tunr the machine off and attach the embroidery deck.  I have turned it off and have done it all over again and this message will not go away.  Any suggestions?    

Current Answers

Answer #1: Posted by jjs on February 16th, 2013 10:06 AM
This answer was accepted by the poster of the original question.
jjs

Member since:
February 16th, 2013

Points: 2,220
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The deck must line up properly.  Hopefully you did not lift the desk by the arm that moves back and forth on the desk that might bend it.  I would slide it out and see if the slots where it fits into has some small amount of packing material or lint that is keeping it from making contact.  Otherwise definitely contact Brother customer service or where you purchased the machine.  

Related Brother International PE770 Manual Pages

Users Manual - English - Page 1

GETTING READY EMBROIDERY APPENDIX Computerized Embroidery Machine Operation Manual
Users Manual - English - Page 5

... buttons ...10 Operation panel ...11 GETTING READY 13 Embroidery Step by Step 14 Attaching the Embroidery Unit 15 Embroidery unit precautions ...15 Attaching the embroidery unit ...15 Removing the embroidery unit ...16 Turning the Machine On/Off 18 Power supply precautions ...18 Turning on the machine ...19 Turning off the machine ...19 LCD (Liquid Crystal Display) Operation 20 Viewing...
Users Manual - English - Page 6

Using an embroidery card (sold separately) ...55 Embroidering ...56 Embroidering attractive finishes...56 Embroidering a...68 Bobbin thread is tight ...68 APPENDIX 69 Care and Maintenance ...70 Cleaning the machine surface ...70 Cleaning the race ...70 Attaching the Embroidery Foot 72 Attaching the embroidery Foot "Q" ...72 Troubleshooting ...74 Error messages ...78 Adjusting the LCD ...81 ...
Users Manual - English - Page 7

...-winding The bobbin can embroider built-in embroidery patterns, characters, framed decorations, and designs from optional embroidery cards (page 39). 5 d Embroidery You can quickly and easily be cut automatically after you for the correct operation of the various functions. Introduction Thank you have finished reading this embroidery machine. In addition, after embroidering (page 51...
Users Manual - English - Page 8

... "Q" (on machine) Embroidery set 4 Cleaning brush 5 Screwdriver (large) 6 Screwdriver (small) 7 Spool cap (large) 8 Spool cap (medium) 9 Spool cap (small) Part Code U.S.A. / Canada Others X54243-051 SA156 SFB: XA5539- 151 X59535-051 X59476-021 XC8349-021 X55468-051 130012-024 XE1372-001 130013-124 No. Accessories Included accessories After opening the box, check that...
Users Manual - English - Page 9

...U.S.A. / Canada Other EBT-PE SA520 SA519 EBT-PEN: Embroidery set (medium) XC5996-001 5 H 10 cm X W 10 cm BM4: X81267-001 (H 4 inches X W 4 inches) EBT-CEN Embroidery set (small) 4 ... 2. 3. 4. 5. 6. Part Name 1 Brother poly #90 bobbin thread Water solude stabilizer 2 Stabilizer material for embroidery 3 Embroidery card Embroidery set (extra large BM3: X81175-001 EBT-CEN...
Users Manual - English - Page 10

... winder Use the bobbin winder when winding the bobbin. e Top cover Open the top cover to the machine, and then attach the embroidery frame. m Needle threader lever Use the needle threader lever to operate the machine. Front view a Thread guide plate Pass the thread around the thread guide cover when threading the upper thread...
Users Manual - English - Page 11

... cover, and then insert the bobbin into the power supply jack. c Embroidery card slot Insert the embroidery card. a Handle Carry the machine by its handle when transporting the machine. Do not cover the air vent while the machine is being used for embroidering. b Handwheel Turn the handwheel toward you are learning to be exchanged. Needle and...
Users Manual - English - Page 12

... occur. When embroidering is stopped, the needle is pressed. Green: The machine is ready to easily perform various basic machine operations. Operation buttons The operation buttons help you to embroider or is embroidering. Red: The machine can not embroider. b Needle position button Press the needle position button to start /stop embroidering. a Start/stop button...
Users Manual - English - Page 13

...) (touch panel) Touch the keys displayed on using the machine. b Back key Press to return to perform operations. h Help key Press to get help on the LCD to the previous screen. Displays simple explanations of setting upper thread / bobbin winding / setting bobbin thread / embroidery unit attachment / embroidery frame attachment / needle replacement. 11 Operation panel The front operation...
Users Manual - English - Page 17

...it clicks and stops. Attaching the Embroidery Unit This section describes how to "Turning on the machine" (page 19). The embroidery unit may cause malfunctions. Before turning on the machine, attach the embroidery unit to it . Turn off the machine. a Slide the embroidery unit onto the machine b arm. z Do not lift up on the machine. X The embroidery unit is attached. Push it in...
Users Manual - English - Page 25

... † Example: Upper threading 1 unit attachment / embroidery frame attachment / needle replacement on the machine. X The help screen appears. Press the item to the item selection screen. Turn on the LCD. a Upper threading b Bobbin winding c Bobbin installation d Embroidery unit attachment e Embroidery frame attachment f Needle replacement X The first screen describing...
Users Manual - English - Page 34

...embroidery foot and open the shutter before removing the upper thread, be used, refer to "Threading the needle manually (without using your right hand to check the position of the take -up lever. The thread can be used with a window that the thread is equipped with sewing machine...Note z If the embroidery foot has been lowered and the shutter is closed, the machine cannot be threaded....
Users Manual - English - Page 43

..., refer to "Replacing the needle" (page 36). 2 ■ Other Embroidery frames "small", "medium" and "extra large (multi-position)" are optional. z When replacing the needle, refer to "Optional accessories" (page 7). When embroidering on thick fabrics such as denim, use a 90/14 home sewing machine needle. Memo z A 75/11 needle is already installed when the...
Users Manual - English - Page 58

... for use with this machine. Memo z If you use threads other heavy fabrics), do not let the fabric hang over the table. If you can try embroidering. See the explanation of the embroidery frame. For details, refer to the embroidery pattern. Note z Before embroidering, check that go into sewing beautiful embroidery. The frame may not...
Users Manual - English - Page 60

...cutter button) if there is no fabric under the embroidery foot or while the machine is embroidering, otherwise damage to the machine may be sewn over as you continue embroidering the pattern...) operation" (page 50). 58 a Thread cutter button X The needle is embroidered, "Finished sewing." Trim the thread at the edge of the stitching. Cut the excess thread. When automatic thread...
Users Manual - English - Page 76

Symptom Probable Cause Remedy The machine is not attached on . The machine does not operate. The embroidery unit is not turned on the machine. Attach the embroidery unit. Correctly install the.... The upper thread tension is incorrectly installed. The area around the hole in the embroidery foot is too big for example, the spool is not installed correctly, the spool cap...
Users Manual - English - Page 85

...Brother poly #90 bobbin thread 7 buzzer 82 machine settings 21 , main power switch 9 19 C characters 52 maintenance 70 manual needle threading 34 , memory key 11 63 cleaning 70 cleaning brush 6 N D dust cover 6 E , embroidery card 7 55 embroidery card slot 9 , Embroidery foot "Q 6 9 embroidery foot attachment 72 embroidery frame 43 embroidery frame attachment 47 embroidery...
USB GUIDE - Multi - Page 3

...size. In that is not attached, the machine will begin flashing after the media is inserted into your computer or machine, and may break when sewing with this machine. Use one of our ...of the file. Using the Memory Function Embroidery data precautions Observe the following precautions when using our data design systems or sewing machines may not be displayed. z Only the ...
USB GUIDE - Multi - Page 7

... to upgrade. Press and hold the (Settings key) while a turning on our website at "http://solutions.brother.com", please download the file(s) following screen appears, upgrading d ...machine. a USB port for your sewing machine. X The following screen appears. English Upgrading Your Machine's Software Using USB Media You can be recalled from step a. However, saved embroidery...

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