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Question posted by mamaowl46 on April 13th, 2013

Printer Message Says Its Offline.

My printer says it is offline or not connected. I could print wirelessly until recently but it suddenly stopped working. Why is the printer offline and how can i change this

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Answer #1: Posted by tintinb on April 13th, 2013 10:34 AM

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tintinb

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The driver software of your Brother MFC-J825DW printer/scanner may not be working properly or corrupted. You can fix this by reinstalling the driver. Download the driver from Brother website and install. Here's the link:

http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_top.html?reg=us&c=us&lang=en&prod=mfcj825dw_all

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

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Network Users Manual - English - Page 22

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Network Users Manual - English - Page 35

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Software Users Manual - English - Page 233

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Software Users Manual - English - Page 235

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