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Question posted by emoryinsurance on January 29th, 2015

My Brother Mfc J410 Won't Scan Or Fax. Keeps Saying Paper Jam But There Is None

I keep getting paper jam error when I try to print or fax. It scans the papers through and on the last one after it comes through the rollers keep going for a few seconds then the error pops up. I have checked everywhere there is no paper jam.

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Answer #1: Posted by BusterDoogen on January 29th, 2015 2:28 PM

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Related Brother International MFC-J410w Manual Pages

Software Users Manual - English - Page 10

... two locations where you to get immediate notification of one or more devices, allowing you can check the device status at anytime by double-clicking the icon in Start/All Programs/Brother/MFC-XXXX on the desktop. 4 You can display the Brother Status Monitor on your PC, the Brother Status Monitor icon appears on Brother genuine supplies. There is...

Software Users Manual - English - Page 12

b Choose Brother MFC-XXXX Printer (where XXXX is your application. The printer properties dialog box appears. 1 1 1 6 Printing Printer driver settings You can change the following printer settings when you print from your PC:  Media Type/Quality (Speed)  Paper Size  Page Layout  Color Settings  Scaling  Use Watermark  Print Date & Time...

Software Users Manual - English - Page 41

... Select button. e Choose TWAIN: TW-Brother MFC-XXXX or TWAIN: TW-Brother MFC-XXXX LAN from the 2 Available Scanners list. (Where XXXX is your model name.) f Check the Display scanner dialog box on the left mouse button and dragging it. When scanning is required when you can also click the Scan or Get Photo button. Note After you...

Software Users Manual - English - Page 47

... to scan a document. The Scan or Get Photo panel appears on the left side of a page after pre-scanning the document, you choose TW-Brother MFC-XXXX, the TWAIN driver will vary when scanning from the Available Scanners list. (Where XXXX is not included, please use the ADF (automatic document feeder) or the Flatbed scanner glass. f Check the...

Software Users Manual - English - Page 52

... depending on your operating system or the model of your model name)/Scanner Settings/Scanner Utility. Scanning  Running the utility You can run the utility by clicking the Scanner Utility located in Start/All Programs/Brother/MFC-XXXX menu (where XXXX is your machine. 2 Note (Windows Vista® and Windows® 7) When...

Software Users Manual - English - Page 86

... for MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) By clicking this button, the PC-FAX receive software is activated and your Brother machine. Before using the PC-FAX Receive option, you must select the PC-FAX Receive option from the control panel menu of the Brother machine. (See PC-FAX receiving (Not available for MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC...

Software Users Manual - English - Page 87

... activated and starts to receive fax data from your Brother machine. You can change the Resolution, Scan Type, Document Size, Show Scanner Interface, Brightness and Contrast settings. 3 Receive/View Received (Not available for MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) 3 The Brother PC-FAX Receiving software option lets you view and store your faxes on page 88.) To...

Software Users Manual - English - Page 92

... Start button, All Programs, Brother, MFC-XXXX, and Remote Setup.  OK Lets you start this application, the settings on your machine will be downloaded automatically to the machine without uploading data to the machine.  Apply Lets you upload data to your PC screen. You cannot print the data until it is...

Software Users Manual - English - Page 94

... page. You can use your PC to send a document file from the FAX Sending dialog box by clicking the (See Sending a file as a standard fax. Note You can set up the receiving parties as a PC-FAX. a Click the Start button, All Programs, Brother, MFC-XXXX (where XXXX is set up user information 5 Note You can...

Software Users Manual - English - Page 101

... OK to add a member. The Brother Address Book dialog box appears: 5 Setting up a member in the Address Book 5 In the Brother Address Book dialog box you can add, edit and delete members and groups. Brother PC-FAX Software (MFC models only) Brother Address Book 5 a Click the Start button, All Programs, Brother, MFC-XXXX (where XXXX is a required field...

Software Users Manual - English - Page 109

...Start button, All Programs, Brother, MFC-XXXX, PC-FAX Receiving and Receive. c Press a or b to your PC. Press OK. Press OK. Press OK. The fax messages are automatically erased from...Print:On, the machine will print the fax, so you select Backup Print:Off your fax messages are automatically erased from your machine 5 You can optionally enable the Backup Print option. Running the PC-FAX...

Software Users Manual - English - Page 128

Make sure Brother MFC-XXXX (where XXXX is your model name) is chosen in the Format for Paper Size, Orientation and Scale, then click OK. 8 b From an application such as Apple TextEdit, click File, then Page Setup. Printing and Faxing Using the Brother Ink driver 8 Choosing page setup options 8 a From an application such as Apple TextEdit, click...

Software Users Manual - English - Page 175

... the Print button. ControlCenter2 (Mac OS X 10.4.11) 10 To copy, choose Copies & Pages from the pop-up menu. (See Sending a fax (MFC models only) on page 132.) (Mac OS X 10.5.x to 10.6.x) 10 For more options click the triangle beside the Printer pop-up menu. To fax, choose Send Fax from the pop-up menu. (See Sending a fax (MFC...

Software Users Manual - English - Page 179

... to the machine and then click Print.  Export Lets you can upload them directly to the machine. Note The RemoteSetup application icon is uploaded to the machine. 11 Remote Setup & PhotoCapture Center® 11 Remote Setup (Not available for DCP models, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) 11 The Remote Setup...

Software Users Manual - English - Page 194

... and Cameras. (Windows® 7) Click the button, All Programs, Brother, MFC-XXXX, Scanner Settings, then Scanners and Cameras. 13 b Do one that was originally registered to your Brother machine from the list and click Properties.  (Windows® XP) Right-click the Scanner Device icon and choose Properties. The Network Scanner Properties dialog box...

Software Users Manual - English - Page 199

... can avoid receiving unwanted documents by a PIN number, the LCD prompts you want to be scanned and sent to 15 characters. • You can be displayed on the machine LCD for ...See Using the Scan key on your network on page 194.) 13 193 You can use the SCAN key features on the machine, click the check box for your Macintosh. Network Scanning (For models with the "Scan To" functions ...

Advanced Users Manual - English - Page 58

...'s Guide. 52 Shipping the machine 43 Sleep Mode 3 Speed Dial storing 20 T TAD (telephone answering device), external 17 with two-line jack 17 Telephone line roll over lines 16 two-line telephone system 16 Troubleshooting checking ink volume 43 Two-line telephone system 16 TX Lock turning on/off 7 V Volume, setting beeper...

Basic Users Manual - English - Page 77

... Setup Guide.) Check that the machine is plugged in and that Use Printer Offline is a problem with your computer, as the machine pauses during the printing process. If you may see a print error message on page 51. Visit us at http://solutions.brother.com/ If you bought the machine. Right-click and choose Brother MFC-XXXXX (where...

Basic Users Manual - English - Page 88

...Brother strongly recommends you dispose of the machine. Press OK. Press 1 to choose Serial No. b Press a or b to reboot the machine. 74 e Press 1 to choose Machine Info. Machine Information B Checking... 2 Speed Dial&Fax Speed Dial & Fax resets the following ...MFC-J265W and MFC-J410W only) You can reset the print server back to choose Initial Setup. Press OK. Press OK.

Network Users Manual - English - Page 98

...Print & Fax. f From the Default Printer pop-up menu choose your model to add your model name), and then click Add. Network printing... from a Macintosh For Mac OS X 10.5.x, 10.6.x 8 a Turn on the machine by plugging in the power cord. b From the Apple menu, choose System Preferences. d Click + button to set as the default printer. The printer is your machine. 8 e Choose Brother MFC...