Brother International MFC-9970CDW Support Question
Brother International MFC-9970CDW Support Question
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Question posted by lewismcpe on May 18th, 2014
Brother 9970cdw Jam Tray Will Not Clear After Removal
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Current Answers
Related Brother International MFC-9970CDW Manual Pages
Software Users Manual - English - Page 16
... messages in the Basic User's Guide.
Very thin or thick paper is a paper jam, see Improving the print quality in the paper tray. Use regular paper or thin paper. Fax sending will not be paper jams or poor print quality.
Remove the paper, straighten it and turn over the stack.
When you...
Software Users Manual - English - Page 127
... side of the paper 8
If the paper is thin, it may be paper jams or poor print quality. Remove the paper, straighten it may wrinkle.
If paper is curled, turn over the stack... it well, or you have a print quality problem, see Error and maintenance messages in the paper tray or the MP Tray. 8
If the paper is not feeding properly, it and turn over the stack.
&#...
Network Users Manual - English - Page 85
...tray. (For wired networks) A network cable is securely connected to the Brother machine and the router or hub.
8
8
Go to the page for wireless), router or hub are installed properly. All protective packaging has been removed... Brother Solutions Center at: http://solutions.brother.com/. Identifying your model page to resolve typical network problems you are unable to check my network devices ...
Users Manual - English - Page 9
... on-site service to you, Brother reserves the right to the Laser Printer/MFC/Fax machine and will void the Warranty.
Failure to remove the Toner Cartridge (and Toner ... IMPLIED BY LAW CANNOT BE VALIDLY WAIVED. Internet support: support@brother.ca or browse Brother's Web Site www.brother.ca.
BROTHER LASER PRINTER / MULTIFUNCTION CENTER® / FAX ON-SITE LIMITED WARRANTY (Canada Only)...
Users Manual - English - Page 13
... the top of the ADF unit 104 Document is jammed under the document cover 104 Removing small documents jammed in the ADF 105 Document is jammed at the output tray 105
Paper jams...106 Paper is jammed in the MP tray 106 Paper is jammed in paper tray 1 or tray 2 107 Paper is jammed at the back of the machine 108 Paper...
Users Manual - English - Page 28
..., labels or glossy paper from sliding off the face down .
The paper guides touch the sides of the paper so it will cause paper jams.
The side to be face down output tray or remove each page as soon as it comes out of plain paper.
e Put the paper...
Users Manual - English - Page 30
a Open the MP tray and lower it comes out of the envelopes to prevent paper
from the MP tray
2
Before loading, press the corners and sides of the machine. Printing on envelopes and thick paper from sliding off the face down output tray, or remove each page as soon as possible.
Chapter 2
d Lift up the support flap to make them as flat as it gently.
14
Users Manual - English - Page 31
...sheets of thick paper [43 lb (163 g/m2)] in the MP tray.
Loading paper
2
1
c Lift up to be printed on must be face up output
tray). b Pull out the MP tray support and unfold
the flap (1). Make sure: The top... to 25 sheets of thick paper from
sliding off the face down output tray. e Open the back cover (Face up .
15 If you should
remove each envelope as soon as it may cause...
Users Manual - English - Page 32
... let the printed pages exit to the face up output tray.
16
Note • Remove each printed envelope immediately to prevent a paper jam. • If your thick paper curls during printing, put only one sheet at a time in the MP tray and open
the back cover and reset the two gray levers which were...
Users Manual - English - Page 112
...Brother Customer Service. If the fan is spinning, remove any obstacles that surround the exhaust outlet, and then leave the machine turned on the power.
Close the fuser cover of the machine.
Make sure paper is not jammed... is not completely Close the front cover of the machine. If this does not clear the error, call . The machine will hear the cooling fan running while the ...
Users Manual - English - Page 113
...Jam Duplex
The paper is jammed underneath Paper Tray 1 or in the fuser unit.
(See Paper is jammed underneath paper tray 1 on page 106.)
Jam Rear
The paper is jammed in the MP tray
tray of the paper. on page 114.)
Jam Inside
The paper is jammed... on page 103.)
If the problem continues, call Brother Customer Service. on again. (See Transferring your faxes or
B
Fax Journal report on...
Users Manual - English - Page 114
...
installed correctly.
Do one of the following: Refill the paper in the paper tray. Remove the paper and load it back into the drum unit.
The number you dialed does not ...Error Message Jam Tray 1 Jam Tray 2 Limit Exceeded Low Temperature No Belt Unit No Paper
No Permission
No Response/Busy No Toner No Tray No Waste Toner
Cause
The paper is jammed in the paper tray of paper...
Users Manual - English - Page 117
... size which is supported by the duplex tray. (See Print media on the face up output tray. Too Many Files
There are not installed correctly. Remove the printed pages and then press Black ...It is not the Load the correct size of paper in the tray and
correct size.
Call Brother Customer Service or a Brother Authorized Service Center to replace the paper feeding kit.
Document is ...
Users Manual - English - Page 121
....
B
105 Document is
not jammed. b Pull the jammed document out to push any paper from the ADF that is jammed at the output tray
B
a Take out any small paper scraps through.
b Insert a piece of stiff paper, such as
cardstock, into the ADF to the
right. d Press Stop/Exit. Troubleshooting
Removing small documents jammed in the ADF...
Users Manual - English - Page 122
Paper jams B
Paper is jammed in and
around the MP tray. b Remove any jammed paper from in the MP tray
B
If the LCD shows Jam MP, follow these steps:
a Remove the paper from the MP tray. c Fan the paper stack, and then put it back
in the MP tray,
make sure that the paper stays under the maximum paper mark (1) on...
Users Manual - English - Page 123
....
These rollers may be rotating at high speed and can pinch or entrap your hand. B
107 Paper is jammed in the illustration. For Jam Tray 1:
Troubleshooting
WARNING
DO NOT touch the shaded parts shown in paper tray 1 or tray 2
B
If the LCD shows Jam Tray 1 or Jam Tray 2, follow these steps:
a Pull the paper tray completely out of the
machine.
Users Manual - English - Page 124
... page 10.)
1
Paper is jammed inside the machine on for Paper is jammed at the back of the paper tray. b Open the back cover.
Follow these steps:
a Leave the machine turned on page 110. IMPORTANT
If the paper cannot easily be removed in this direction, stop and follow the instructions for 10
minutes to...
Users Manual - English - Page 139
...remove the paper, turn the stack over the stack of the printer driver, click the Settings button and check the Enhance Black Printing check box.
123 See Cleaning the paper pick-up rollers in the Software User's Guide.)
In the Basic tab of paper in the paper tray...Acceptable paper and other print media on page 21.)
Clear the jammed paper. (See Error and maintenance messages on page 21...
Advanced Users Manual - English - Page 89
... that you are returning your machine to Brother as part of paper (Letter or A4... be adequately insured with your machine.
If you put in the original packaging to remove it and put it separately from the machine and put the machine down.
Be ...drum unit, the toner cartridges, and printed materials to use a Lower Tray, carry it in a plastic bag before shipping may cause severe damage ...
Advanced Users Manual - English - Page 100
...com.tw/. You can hold up to maximum of standard memory.
Optional paper tray (LT-300CL)
B
An optional lower tray can be some SO-DIMMs that we have the following specifications: Type: 144...dealer you
bought the machine from or Brother Customer Service.
94 For setup, see the Instructions that will
not work with the lower tray unit. Memory board B
MFC-9970CDW has 256 MB of 512 MB by...
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