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Brother International MFC-9970CDW Support Question

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Question posted by sojiadesina on March 2nd, 2013

How 2 Get Rid Of Error-printing 4 Mfc-9970cdw After Replacing The Black Cartridg

I replaced the old toner black cartirdge with a new one but the printer will not print any documents. It is always showing pritner error. What should I do? I shook the new cartridge 3-4 times as suggested after taking off the plastic cover and gently inserting into its place.

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Related Brother International MFC-9970CDW Manual Pages

Software Users Manual - English - Page 21

... in the Mono mode, as long as black toner is detected, it prints in color, select this mode.  Mono Select this mode to be monochrome (for example, gray areas can choose to print. Use this mode if your document in normal mode, processing time / data transfer time and printing time will change the Color/Mono settings as photographs...
Software Users Manual - English - Page 42

... password for ordinary printing. Plain Paper Env. Since the documents are secured at a time in the MP tray to avoid a paper jam.  Secure Print Secure Print allows you to secure documents that you wish to the machine. Thick Thin Paper Env. Printing c You can change settings by choosing a setting in the Printer Features list (3): 2  Print Quality You...
Software Users Manual - English - Page 134

... as follows: • Auto The machine checks the content of your document in normal mode, processing time, data transfer time, and printing time will be completed. If your document contains color, selecting Mono mode prints your documents for example, gray areas can change the Color/Mono settings as black toner is Off. You can choose to reverse the data from...
Software Users Manual - English - Page 141

... larger than in normal mode, processing time, data transfer time and printing time will be longer.  Media Type You can choose the following : • Plain Paper • Thin Paper • Thick Paper • Thicker Paper • Bond Paper • Recycled Paper • Envelopes • Env. Printing and Faxing Printer Features 8 (Mac OS X 10.4.11) Feature...
Software Users Manual - English - Page 146

... (Mac OS X 10.5.x to 10.6.x) Feature Sets: General 1  Print Quality You can change the media type to one sheet at a time in normal mode, processing time, data transfer time and printing time will be longer.  Media Type You can choose the following : • Plain Paper • Thin Paper • Thick Paper • Thicker Paper...
Network Users Manual - English - Page 4

... to FTP 35 How to set a new default for Scan to Network 35 Reset the network settings to the factory default 36 Printing the Network Configuration List 36 Printing the WLAN report (For MFC-9560CDW 37 Function table and default factory settings 38 DCP-9055CDN, MFC-9460CDN and MFC-9465CDN 38 MFC-9560CDW ...41 6 Web Based Management...
Users Manual - English - Page 13

...57 Printing a document 57 11 How to scan to a computer 58 Scanning a document 58 Scanning using the scan key 58 Scanning using a scanner driver 59 A Routine maintenance 60 Replacing the consumable items 60 Replacing a Toner cartridge 64 Cleaning the corona wires 70 Replacing the drum unit 75 Replacing the belt unit 82 Replacing the waste toner box 88 B Troubleshooting 95 Error...
Users Manual - English - Page 24

... shows the current machine status when the machine is idle. 1 2 345 67 01/01/2011 15:15 Fax Address Book MENU Secure Print Direct Print Setting Lock 11 10 9 8 1 Date and Time Lets you see date and time. 2 MENU Lets you access the main menu. 3 Fax duplex (2-sided) receiving indicator Appears when duplex printing is an error...
Users Manual - English - Page 76

... before they reach the end of their life. Toner cartridge See Replacing a Toner cartridge on page 82. Order No. Order No. Order No. Order No. WT-300CL 60 To avoid any inconvenience, you may want to replace the consumable items before the machine stops printing. DR-310CL Belt unit See Replacing the belt unit on page 64. BU...
Users Manual - English - Page 80

...that you want to keep a new toner cartridge ready for lighter or darker printing, the amount of document. The toner cartridges that is running low, the LCD shows Toner Low. Replace Toner A When the LCD shows Replace Toner the machine will reset the Replace Toner mode. 64 The High Yield toner cartridges can print approximately 2,500 pages (black) or approximately 1,500 pages...
Users Manual - English - Page 86

Cleaning the corona wires A If you replace a toner cartridge, DO NOT turn off the machine's power switch or open the front cover. m Close the front cover of the machine. Note After you have print quality problems, clean the four corona wires as follows: a Press the front cover release button and then open the front cover...
Users Manual - English - Page 107

... avoid print quality problems, DO NOT touch the shaded parts shown in the illustration. Note This step is only necessary when you are replacing the waste toner box for the replacement waste toner box. e Hold the green handle of orange packing material and discard them. The orange packing pieces are not required for the first A time...
Users Manual - English - Page 112

... Brother Customer Service. The machine will hear the cooling fan running while the LCD shows Cooling Down, and Wait for several minutes. Make sure that you turned on again.  If this error message appears again, replace the DIMM with a new one. (See Installing extra memory in the back of the machine when you...
Users Manual - English - Page 117

... automatic duplex printing. Pull out the drum unit. Flash memory drive. 101 Document is not usable for the machine to deliver it to the Face down output tray. Too Many Files There are not installed correctly. Size Error DX The paper size defined in Canada) or to replace the waste toner box. Buy a new toner cartridge for the...
Users Manual - English - Page 144

... at 1.2 in. (30 mm) intervals, replace the toner cartridge that matches the color of the line. (See Replacing a Toner cartridge on page 64.) To identify the color of paper you are using. (See Acceptable paper and other print media on page 76.)  Make sure that the media type settings in the printer driver and in Appendix A of...
Users Manual - English - Page 145

... abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz.  If the problem is not solved after printing, the drum may cause this print quality problem. (See Choosing a location in the Safety and Legal Booklet.)  Identify the color causing the problem and put in a new toner cartridge. (See Replacing a Toner cartridge on page 76.) Colored spots at http://solutions.brother.com...
Users Manual - English - Page 146

... Black Printing mode in the printer driver. (See Settings Dialog for Windows® printer driver, Advanced options for Windows® BR-Script printer driver, Print Settings for Macintosh printer driver or Printer Features for Macintosh BR-Script printer driver in the Software User's Guide.)  Identify the color causing the problem and put in a new toner cartridge. (See Replacing a Toner...
Users Manual - English - Page 147

... in a new toner cartridge for that the two gray levers inside the back cover are in a new drum unit. (See Replacing the drum unit on page 76.) 131 abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  Make sure Toner Save mode is off in the control panel of the machine or the printer driver.  Change the print resolution. ...
Advanced Users Manual - English - Page 28

... is free, the machine will scan the documents into the memory depends on the amount of data printed on Overseas Mode may want the fax to a bad connection, then turning on each page. 22 a Press (FAX). d Press On. Chapter 3 Real Time Transmission 3 When you are sending a black and white fax from the scanner glass...
Advanced Users Manual - English - Page 66

... inside of the machine. See To use cleaning materials that you replace the toner cartridge or the drum unit, make sure that contain ammonia, alcohol, any type of spray, or any type of flammable substance to inhale toner. If printed pages are stained with toner, clean the inside of the machine regularly with a dry, lint-free...

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