Brother International MFC-8910DW Support Question
Brother International MFC-8910DW Support Question
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Question posted by lealmargic333 on May 2nd, 2022
I'm Experiencing Paper Jams Every Time I Try To Print, Why?
I have already tried cleaning the pick up and separation rollers and the drum as well.
Current Answers
Answer #1: Posted by SonuKumar on May 2nd, 2022 10:32 PM
SonuKumar
Member since:
May 9th, 2021 Points: 16,627,790
Member since:
May 9th, 2021 Points: 16,627,790
Why does my Brother printer Keep paper jamming?
You may be putting too much paper into the paper tray. It should never be overfilled as it can often cause a jam. If you only put the amount of paper you're going to use for one printing task, you're less likely to suffer a jam. Also, make sure the paper fits the tray and that it's inserted correctly
https://download.brother.com/welcome/doc002991/cv_mfc8510dn_use_busr_lx9912001.pdf
follow manual - troublshooting steps
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
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Related Brother International MFC-8910DW Manual Pages
Software User's Guide - English - Page 3
......11
Using the scan keys...11
Section II Windows®
2 Printing
13
Using the Brother printer driver...13 Printing a document...14 Duplex (two-sided) printing ...15
Guidelines for printing on both sides of the paper 15 Automatic duplex printing ...15 Manual duplex printing ...15 Simultaneous scanning, printing and faxing 15 Printer driver settings...16 Accessing the printer driver...
Software User's Guide - English - Page 6
6 Brother PC-FAX Software (For MFC models)
107
PC-FAX sending ...107 Sending a file as a PC-...printing ...136
Guidelines for printing on both sides of the paper 136 Automatic duplex printing ...136 Manual duplex printing ...136 Simultaneous scanning, printing and faxing 137 Choosing page setup options ...137 Choosing printing options ...140 Cover Page...141 Layout...142 Secure Print...143 Print...
Software User's Guide - English - Page 23
...; Make sure that there may get a paper jam. Manual duplex printing 2
The machine prints all the even-numbered pages on paper, it back in the paper tray. Use regular paper or thin paper. Printing
Duplex (two-sided) printing 2
The supplied printer driver supports duplex printing. Simultaneous scanning, printing and faxing 2
Your machine can print from your computer while sending or...
Software User's Guide - English - Page 29
..., dashed border or no border around the printable area.
21 Higher print quality takes longer to print, while lower print quality takes less time to print. Multiple Page 2
The Multiple Page selection can reduce the image size of paper or enlarge the image size for printing text documents. Manual
You can change depending on the sheet...
Software User's Guide - English - Page 38
... remember the ID Name/PIN, enter your ID and PIN
in Printer Function: Macro Density Adjustment Improve Print Output Skip Blank Page
Macro 2
You can save time and increase print speed for each time you can select Use PC Login Name instead of remaining pages you are restricted from PC...
Software User's Guide - English - Page 54
...to the taskbar. Note • For more devices, allowing you will appear in Start/All Programs/Brother/MFC-XXXX on your taskbar, click the button.
Printing
Status Monitor 2
The Status Monitor utility is...Supplies website button for monitoring the status of error messages such as paper empty or paper jam.
2
You can receive both Brother applications and machine firmware updates automatically....
Software User's Guide - English - Page 144
... turn over the stack.
When you may get a paper jam. DO NOT use the automatic duplex printing function. Make sure that there may be paper jams or poor print quality. Manual duplex printing 8
The machine prints all the even-numbered pages on one side of the paper 8
If the paper is thin, it may wrinkle.
If...
Software User's Guide - English - Page 162
...For Mac OS X 10.5.8
a Run the System Preferences, select Print & Fax, then choose the machine.
You can check the device status by launching Brother Status Monitor. b Click the Open Print Queue..., then click Utility. Status Monitor will start up .
&#... machine, letting you see error messages such as paper empty or paper jam at pre-set the interval at which the software will start up .
Basic User's Guide - English - Page 10
... tray 93 Paper is jammed in paper tray 1 or tray 2 94 Paper is jammed at the back of the machine 95 Paper is jammed inside the machine 98 Paper is jammed in the duplex tray 102 If you are having difficulty with your machine 104 Setting Dial Tone detection 114 Telephone line interference / VoIP 114 Improving the print quality 115...
Basic User's Guide - English - Page 22
... some regions.)
c Fan the stack of paper well to avoid
paper jams and misfeeds. Overfilling the paper tray will cause paper jams.
The side to be printed on must be face down.
The paper guides touch the sides of the paper so it is below the maximum
paper mark (
) (1).
Chapter 2
Note
d Put paper in the tray and make sure...
Basic User's Guide - English - Page 26
... (1). The side to the face-up output tray. Note • Remove each printed envelope
immediately to prevent a paper jam. • If your thick paper curls during printing, put
only one sheet at a time in the MP
tray. Chapter 2
d Put paper, labels or envelopes in the MP tray and open the back cover (face-up output tray...
Basic User's Guide - English - Page 31
...tray at the same time because it may vary according to make sure the paper is available for MFC-8710DW and MFC-8910DW.
19 Acceptable paper and other print media
2
Print quality may cause paper jams or misfeeds.
For proper printing, you are designed for use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond paper, recycled paper, labels or...
Basic User's Guide - English - Page 33
... packaging and keep it may cause a paper jam or damage your machine.
Preprinted paper must use ink that can withstand the temperature of the machine's fusing process 392 °F (200 °C).
If you use bond paper, paper having a rough surface, or paper that is designed for inkjet printing If you use any Brother warranty or...
Basic User's Guide - English - Page 99
....brother-usa.com/service/
Replace Parts Laser Unit
It is full.
Rename the File
There is time to save . Replace Parts Drum
It is already a file on the USB Flash memory drive or the file you are trying to locate a Brother Authorized Service Center, visit us at : http://www.brother-usa.com/service...
Basic User's Guide - English - Page 105
... tray.
1
e Press Start to resume printing.
Troubleshooting
d When loading paper in the MP tray B
If the LCD shows Jam MP Tray, follow these steps:
a Remove the paper from feeding through the machine at one time and prevents paper jams.
Paper is jammed in the MP tray,
make sure that the paper stays under the maximum paper height guides (1) on both sides...
Basic User's Guide - English - Page 117
... resolution needs longer data processing, sending and printing time. See Software User's Guide: Printing (for Macintosh).
If the LCD shows the Paper Jam message and you should straighten it back in...input buffer's full signal.
See Improving the print quality uu page 115. B
See Advanced User's Guide: Cleaning the paper pick-up rollers. Fan the paper well and put it is set up even...
Basic User's Guide - English - Page 127
... cartridge. Check that you use
paper that meets our specifications. (See Acceptable paper and other print media uu page 19.)
b Check that the drum unit and toner cartridge are installed correctly.
Note Using non-Brother supplies may cause this print fault. See Advanced User's Guide: Toner Save. Check the interface cable connections and try printing a different document.
Basic User's Guide - English - Page 201
...
if you are having difficulty
copy quality 111
incoming calls 110 network 112
E
paper handling 105
print quality 115
printing 104, 106
receiving faxes 108
scanning 111
sending faxes 109
software 111
telephone line 114
maintenance messages on LCD .......... 83
paper jam 93, 94, 95, 98, 102
V
Voice Mail 37 VoIP 114
W
Warranties Notice-Disclaimer...
Advanced User's Guide - English - Page 88
... User's Guide. ControlCenter4 (for next fax only 23 printed form 24
82
D
Daylight Saving Time 3 Deep Sleep mode 4 Delayed batch transmission 21 Dialing
access codes and credit card numbers 38 dial prefix 5 Groups (broadcasting 18 restricting dialing 13 Drum unit checking (remaining life 70
cleaning 62, 64
Dual access 18 Duplex copy 56
E
Enlarge...
Quick Setup Guide - English - Page 5
c Fan the stack of paper well to be printed on is face down output tray.
Over filling the paper tray will feed properly. Make sure that it will cause paper jams. The side to avoid paper jams and misfeeds.
Note For Legal or Folio size paper, press the release button a in the bottom of the paper tray and then...
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