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Brother International MFC 7440N Support Question

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Question posted by altformo on August 5th, 2014

What's A Brother 7440n Drum Error

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Answer #1: Posted by TechSupport101 on August 5th, 2014 11:36 PM

This answer was accepted by the poster of the original question.

TechSupport101

Member since:
May 24th, 2013

Points: 12,171,305

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Hi. If the error is still there, perform a drum reset in the following way:

a. Open front cover.

b. Press the CLEAR/BACK on the control panel of the machine. The LCD will read "Replace Drum? 1. Yes 2. No".

c. Press 1. The LCD will display "Accepted".

NOTE: If you do not see the word “Accepted” on the display, perform step 8b and 8c again.

d. Wait for the machine to display Cover Is Open, Close the Front Cover.

e. Close the front cover making sure it latches on both sides.

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Related Brother International MFC 7440N Manual Pages

Users Manual - English - Page 2

... Service Please complete the following information for future reference: Model Number: MFC-7440N and MFC-7840W (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is online at http://www.brother.com/registration/ By registering your product with Brother: „ may support an insurance claim by insurance; Your registration...

Users Manual - English - Page 4

...://www.brother.ca/ Description Toner Cartridge Standard Toner Cartridge High Yield Drum Unit Telephone Line Cord User's Guide Quick Setup Guide Item TN-330 (Approx. 1,500 pages) 1 TN-360 (Approx. 2,600 pages) 1 DR-360 (Approx. 12,000 pages) 2 LG3077001 LS0389001 (English for USA and Canada) LS0389002 (French for Canada) (MFC-7440N) LS0398001 (English for...

Users Manual - English - Page 5

... has been compiled and published, covering the latest product descriptions and specifications. Brother reserves the right to make changes without notice in the specifications and materials contained... materials presented, including but not limited to typographical and other errors relating to change without notice. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS ...

Users Manual - English - Page 6

...drums, ink cartridges, print cartridges, cordless handset battery, refill ribbons, therma PLUS paper and thermal paper. „ Except as "this Product"). „ If you purchased a product from someone other than an authorized Brother...Brother or its sole iv The decision as Paper Feeding Kit, Fuser and Laser...packaging); 3 Damage caused by another device or software used with a rated life...

Users Manual - English - Page 8

...MFC/Fax machine in the form of a Sales Receipt. Improper packaging may not apply to you may void your warranty. vi For Laser units: Failure to remove the Toner Cartridge (and Toner Drum... to the Laser MFC/Fax machine and will void the warranty. Warranty Service is available at Brother's sole discretion) this machine is rented, sold, or otherwise disposed of. BROTHER MULTIFUNCTION CENTER / ...

Users Manual - English - Page 13

... device 88 LAN connection 88 International ENERGY STAR® Compliance Statement 89 Laser ...Error and maintenance messages 107 Transferring your faxes or Fax Journal report 111 Document jams 113 Paper jams 114 Routine maintenance 118 Cleaning the outside of the machine 118 Cleaning the scanner glass 119 Cleaning the laser scanner window 120 Cleaning the corona wire 122 Cleaning the drum...

Users Manual - English - Page 109

... to see if the LCD is showing an error message. (See Error and maintenance messages on page 107.) „...menus. Suggestions If you subscribe to all devices that Use Printer Offline is unchecked. 95 Right-click Brother MFC-XXXX Printer. B (For Windows®...Make sure that the toner cartridge and drum unit are installed properly. (See Replacing the drum unit on page 130.) „ Check ...

Users Manual - English - Page 117

... on . Troubleshooting and routine maintenance Examples of the drum unit. (See Cleaning the laser scanner window on page 120 and Cleaning the corona wire on page 123.) „ The drum unit may be damaged. Call Brother Customer Service. „ Clean the corona wire inside the drum unit by sliding the green tab. Put in a new...

Users Manual - English - Page 118

... „ Clean the corona wire inside the drum unit. (See Cleaning the laser scanner window on page 120 and Cleaning the ...corona wire on page 122.) „ The toner cartridge may be damaged. Be sure to return the green tab to the OPC drum surface. Call Brother Customer Service at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER...

Users Manual - English - Page 121

... the appropriate message. then replace the drum unit with any sophisticated office product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If this happens, your telephone line. Error Message Cartridge Error Drum End Soon Size mismatch Comm.Error Connection Fail Cause Action The toner...

Users Manual - English - Page 122

Error Message Cause Action Cooling Down Wait for a while The temperature of the following: (MFC-7440N only) See Transferring your faxes or Fax Journal report ... and Wait for several minutes, then reconnect it. (The machine can hear the fan in Use Drum Error The machine is spinning, remove any important messages. During the cooling down mode. See Transferring your ...

Users Manual - English - Page 125

... of the following : „ (MFC-7440N only) See Transferring your PC on...you that the toner cartridge is not possible. Troubleshooting and routine maintenance Error Message Scan Unable XX Toner Life End Toner Low Cause Action The ... See Transferring your faxes or Fax Journal report on page 111.) The drum unit and toner cartridge assembly may have been transferred, disconnect the machine...

Users Manual - English - Page 128

... that you have installed both a toner cartridge and a drum unit in the illustration. If you do this, you have installed the drum unit improperly, then this section. Paper is jammed inside the... installed a drum unit or have just used the machine, some internal parts of the machine, DO NOT touch the shaded parts shown in your Brother machine. • If the error message remains,...

Users Manual - English - Page 147

... be adequately insured with the original packing material. Note The drum life check will not be accurate if you have reset the drum counter when you transport the machine, use the packing materials that came with your warranty. a (For MFC-7440N) Press Menu, 5, 3. (For MFC-7840W) Press Menu, 6, 3. The machine should be accurate only if...

Users Manual - English - Page 165

... Hz Power Consumption Peak: 1056 W Copying: Average 320 W 1 Sleep: (MFC-7440N) Average 10 W (MFC-7840W) Average 12 W Standby: Average 75 W 1 When making a copy from one sheet Dimensions D D 12.0 in. (304 mm) Weight Noise level 16.9 in. (428 mm) 15.6 in. (396 mm) Without Drum/Toner Unit: 22 lb (10 kg) Sound power Operating (Copying...

Users Manual - English - Page 185

... and supplies ii Brother numbers i Customer Service i FAQs (frequently asked questions) ......... Copy F contrast 70, 74 Enlarge/Reduce key 71 enter copy mode 70 keys 7, 71 multiple 70 N in memory 38 jobs awaiting redial 38 print jobs 7 remote fax options 60 Cleaning corona wire 122 drum unit 123 laser scanner window 120 scanner glass...

Software Users Manual - English - Page 186

... will not be configured with a TCP/IP address. Before using Network Scanning 11 Configuring network scanning 11 a From Library, choose Printers, Brother, Utilities and DeviceSelector, and then double-click Device Selector. 11 Network Scanning 11 If you want to scan from the machine on a network, you already installed the MFL-Pro Suite...

Network Users Manual - English - Page 72

...the information below : 1. d To add port 54925 for MFC-7440N) 10 Firewall settings on your software or contact the software ... is selected. 6. In Name or IP address (for example, "Brother PC Fax". 2. In External Port number for this service: Enter...IP address (for your network: Enter "Localhost". 3. Troubleshooting Error during printing 10 If you are completed. many pages or ...

Quick Setup Guide - English - Page 14

... and multifunction drivers. Repair MFL-Pro Suite (For USB users only) If an error occurred during the installation of the MFL-Pro Suite, use this folder. „ Presto!® PageManager® Uninstaller „ BRAdmin Light (MFC-7440N and MFC-7345N only) 12 ScanSoft™ PaperPort™ 11SE is a document management application for original/genuine Brother supplies...

Quick Setup Guide - English - Page 30

For more information about the consumables for your machine, visit us at http://solutions.brother.com/ or contact your local Brother reseller. Toner Cartridge TN-330/TN-360 Drum Unit DR-360 28 Consumables and Options 1 Consumables 1 When the time comes to replace consumable items, an error message will be indicated on the LCD.