Get support for Brother International HL-2270DW

Brother International HL-2270DW Support Question

Brother International HL-2270DW Support Question

Find answers below for this question about Brother International HL-2270DW.
Need a Brother International HL-2270DW manual? We have 3 online manuals for this item!
Question posted by healthnfamily on December 25th, 2011

My Brother Hl-2270dw Was Installed Properly, But It Does Not Show Online. Help!!

I have successfully installed the Brother HL-2270DW and it shows the right IP settings and addresses, however it once I take off the USB cable it only shows offline and I cannot seem to be able to use it.  What can I do?

Current Answers

Answer #1: Posted by bryanzs on December 26th, 2011 9:15 AM
This answer was accepted by the poster of the original question.
bryanzs

Member since:
December 26th, 2011

Points: 1,110
1,110
points
I had exactly the same problem, and after several days of playing around with the system (and searching the internet), I found a reference to someone saying that you have to use WPA, and _not_ WPA-2, security for this to work.  If you're currently set up to use WPA-2 security on your router, try changing to WPA, re-linking with the printer, and see if you can now communicate with the printer.

Answer #2: Posted by Peebee on December 30th, 2013 11:10 PM
Peebee

Member since:
December 28th, 2013

Points: 18,510
100
points
Have you tried to install it using WPS? i did that and it solved all of my offline problems!

Related Brother International HL-2270DW Manual Pages

Users Manual - English - Page 3

... 53 LEDs (Light Emitting Diodes)...53 Service call indications ...58 Go button...60 Print a test page ...61 Print a Printer Settings page...62 Print Fonts (HL-2250DN / HL-2270DW only 63 Print a WLAN report (HL-2270DW only 64 Default settings...64 4 Routine Maintenance 66 Replacing consumable items...66 Consumables...66 Before replacing the consumable items 67 Toner cartridge ...70...
Users Manual - English - Page 55

...8226; This is not available if you installed the printer driver from Go menu, choose Applications, ...Brother, and then to remove and remove it by clicking the Delete button. Driver and Software Uninstalling the printer driver 2 You can uninstall the printer driver that were in use during the uninstall. Printer driver for Macintosh 2 For Mac OS X 10.4.11 2 a Disconnect the USB cable...
Users Manual - English - Page 122

... settings will vary depending on your document: • Graphics 1 • TrueType mode 1 • Use Printer TrueType® Fonts 1 The headers or footers appear when the document displays on the screen but they do not show up when it is also 5 connected to delete the remaining data in the machine's memory. We recommend that you use a USB cable...
Users Manual - English - Page 123

....5.x and 10.6.x).  Make sure that it is connected to the USB port of the machine.  Make sure the printer driver is installed correctly. Troubleshooting Network problems (HL-2250DN / HL-2270DW only) 5 For problems concerning using your machine on .  Make sure that the USB interface cable is connected directly to the Macintosh and that the machine is...
Users Manual - English - Page 143

... information for European offices can be made from your Brother product. You can check here for Brother driver updates. Internet Addresses Brother Global Web Site: http://www.brother.com/ For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver Updates and Utilities: http://solutions.brother.com/ 139 Calls must call the country where you...
Network Users Manual - English - Page 3

... for a wireless network..........15 Using the PIN Method of Wi-Fi Protected Setup 18 4 Wireless configuration using the Brother installer application (For HL-2270DW) 21 Before configuring the wireless settings 21 Configure the wireless settings...22 5 Control panel setup 25 Overview...25 Reset the network settings to the factory default 26 Printing the Printer Settings Page...27 ii
Network Users Manual - English - Page 7

...If you have already installed the printer driver, you do not have to change your machine's network settings (IP address, Subnet mask and Gateway) 2 2 Using the BRAdmin Light utility 2 The BRAdmin Light utility is designed for initial setup of Brother network connected devices. If the model name screen appears, choose your computer. Setting the IP address, Subnet Mask and Gateway...
Network Users Manual - English - Page 10

... the machine settings using these utilities. 2 Web Based Management (web browser) 2 A standard web browser can search for more information and to a client PC via the USB or parallel interface from any client PC with the ability to monitor locally connected machines, install the Print Auditor Client software on your machine's MAC Address / Ethernet Address.) Web BRAdmin...
Network Users Manual - English - Page 12

... for additional methods on TCP/IP settings, see How to know your machine's network settings (IP address, Subnet mask and Gateway) on the CD-ROM which we recommend you to follow the steps in both a wired and wireless network, only one connection method can be used in the Quick Setup Guide using an enterprise wireless network you...
Network Users Manual - English - Page 16

... wireless setting mode or the PIN Method of your Brother machine using a USB or network cable 3 You can easily connect your machine to complete the configuration of Wi-Fi Protected Setup. By using the Brother installer application. Configuration using the Brother installer application on the CD-ROM to 3 configure your wireless network and install the network software and printer driver...
Network Users Manual - English - Page 17

... the machine using a USB cable temporarily connected to configure your machine for a wireless network (Infrastructure mode only) 3 If your machine for a wireless network (For HL-2270DW)  You can remotely configure the machine from a computer on the same network as the WLAN access point (A), you can configure the wireless settings of the machine using a network cable (B). You can...
Network Users Manual - English - Page 19

... Reset the network settings to the factory default on page 26) Using the Brother installer application on how to configure your machine for instructions on the CD-ROM to installation. See the user's guide supplied with this installation. • If you have the symbols shown below. 15 Configuring your machine for a wireless network (For HL-2270DW) Configuring your...
Network Users Manual - English - Page 23

.... Note The setting page is different, depending on the brand of the device that is used as a Registrar, you need to register it to your network in Quick Setup Guide for a wireless network (For HL-2270DW) e Using a computer that is on the network, type http://access_point_ip_address/ into your browser. (Where access_point_ip_address is the IP address of WLAN...
Network Users Manual - English - Page 25

.... • You need to temporarily use a USB cable or an Ethernet (LAN) cable during configuration. • You must reset the print server back to its factory default settings. (see Reset the network settings to the factory default on page 26) • If you are using the Brother installer application found on all the current settings such as SSID, authentication and...
Network Users Manual - English - Page 26

.../WPA2-PSK AES TKIP 1 Ad-hoc Open system NONE - Click Install Printer Driver. Choose your machine and the language. 2 The CD-ROM main...down your wireless network settings. Check and record the current wireless network settings. WEP 1 TKIP is supported for WPA-PSK only. Wireless configuration using the Brother installer application (For HL-2270DW) Configure the wireless settings 4 a Before ...
Network Users Manual - English - Page 27

...using the Brother installer application (For HL-2270DW) 4 Choose Wireless Network Connection and then click Next. 5 Choose Brother Peer-to-Peer Network Printer or Network Shared Printer,... the wireless settings have the ability to configure the wireless setting in three different ways.  Using a USB cable temporarily  Using an Ethernet (LAN) cable temporarily  Using Ad-hoc ...
Network Users Manual - English - Page 42

... found on the network even after successful installation. (continued) Question Is your Brother machine assigned with Administrator rights. • Make sure that both the IP addresses and Subnet Masks of your computer. 38 Troubleshooting The Brother machine cannot print over the network. Interface Solution wired/ wireless  Confirm the IP address and the Subnet Mask Verify that...
Quick Setup Guide - English - Page 1

... dispose of your machine. Quick Setup Guide Start Here HL-2270DW Before using this machine for the first time, read this Quick Setup Guide to setup and install your machine, carefully repack the machine in the original packaging to avoid any reason you want to use a USB 2.0 cable (Type A/B) that you save the original packaging. • The...
Quick Setup Guide - English - Page 7

... are using, visit http://solutions.brother.com/. • For Mac OS X 10.4.0 to 10.4.10 users, upgrade to your Macintosh. 7 Install the printer driver a Put the installation CD-ROM into your CD-ROM drive. Finish The installation is plugged in and your machine from the list, and then click OK. b Connect the USB cable to the USB connector on...
Quick Setup Guide - English - Page 14

... must configure the wireless network settings of connection for the fastest throughput speed. • Although the Brother HL-2270DW can be used in . 3. If you are going to connect the machine to your network, we recommend that all the LEDs light up to indicate the print server has been reset to installation. Hold down until all...

Similar Questions

Ask a New Question
Use the box below to post a new question about this Brother International product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Brother International Manuals

Find free Brother International HL-2270DW manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Brother International Reviews

View thousands of Brother International user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Brother International customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Brother International customer service rankings, employee comments and much more from our sister site.