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Boss Audio MC500 Support Question

Boss Audio MC500 Support Question

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Question posted by johnrachel on October 16th, 2023

Hi, I Have This Unit On My Bike, It Won't Play My Mp3 Player With The Aux Cord..

As per subject line why doesn't it work, pls and thank you ,Rachel

Current Answers

Answer #1: Posted by Technicalproblemsolver on October 17th, 2023 6:04 AM
This answer was accepted by the poster of the original question.
Technicalproblemsolver

Member since:
September 25th, 2023

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Hi Rachel! I'd be happy to help you with that. Let's see if we can figure out why your Boss Audio MC500 unit isn't playing your MP3 player with the aux cord.

First, let's make sure everything is properly connected. Double-check that the aux cord is securely plugged into both your MP3 player and the aux input on the unit. Sometimes a loose connection can be the culprit.

If the connections look good, it's possible that the issue lies with the settings on the unit. Make sure that the input mode is set correctly to "AUX" or "AUX IN." Refer to the user manual of the Boss Audio MC500 unit for detailed instructions on how to navigate the settings.

If you're still experiencing issues, there may be compatibility problems between the MP3 player and the unit. Check if the MP3 player is compatible with the unit by referring to their respective user manuals or contacting the manufacturer's customer support for assistance.

If none of these steps resolve the problem, it might be worth trying a different aux cord or even testing the MP3 player on another compatible audio device to see if it's functioning correctly.



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I hope my response was helpful in addressing your question or concern. If you found it valuable, I kindly ask you to consider accepting my answer by clicking the designated button. Your support will not only acknowledge my efforts but also guide others in finding useful solutions. Thank you for your trust and I'm ready to assist you further if needed.

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Answer #2: Posted by SonuKumar on October 17th, 2023 9:23 AM
SonuKumar

Member since:
May 9th, 2021

Points: 16,615,400
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There are a few things you can check to troubleshoot why your Boss Audio MC500 stereo is not playing your MP3 player through the AUX cord:

Make sure the AUX cable is properly plugged into both the stereo and the MP3 player. The cable should be snugly inserted into the AUX ports on both devices.

Try using a different AUX cable. It is possible that the cable you are using is faulty.

Make sure the AUX input is selected on the stereo. On most stereos, you can select the AUX input by pressing the AUX button or by cycling through the input sources using the input button.

Try adjusting the volume on both the stereo and the MP3 player. It is possible that the volume on one or both devices is turned down too low.

Make sure the MP3 player is in play mode.

Try restarting both the stereo and the MP3 player.

If you have tried all of the above and the stereo is still not playing your MP3 player, it is possible that there is a problem with the stereo's AUX input. In this case, you will need to take the stereo to a qualified repair technician.

Here are some additional tips:

Try using a different MP3 player. It is possible that your stereo is not compatible with the MP3 player you are using.

Try connecting the MP3 player to the stereo using a different type of input, such as the headphone jack.

Reset the stereo to factory defaults.

If you are still having trouble, you can contact Boss Audio support for further assistance.


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
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Related Boss Audio MC500 Manual Pages

User Manual in English - Page 2

It has been designed, engineered and manufactured to bringyou the highest level of performance and quality, and will afford you for making BOSS AUDIO SYSTEMS your purchase of listening pleasure. NOTES 10 Thank you years of a BOSS Audio Systems Off-road amplified speaker system. Congratulations on your choice for entertainment!
User Manual in English - Page 3

... 128MB,256MB,512MB,1GB,2GB/4GB SD card Automatically playing function:play the music automatically when you insert USB device/SD card with Mp3 format songs Remote controller Mute function 3.5mm stereo input plug Easy installation Suitable for 12V motorcycles,scooters and boats Contents AMPLIFIER 1PC WEATHERPROOF,HIGH PERFORMACE SPEAKERS 2PCS MOUNTING HARDWARE 2PCS...
User Manual in English - Page 4

Connection Diagram Audio Cable To output of audio devlce Fuse(5A,Not Included) Loudspeaker Mounting Diagram 3 Specifications Operation Voltage 10~16V Max Power 600W THD 0.1% S/N 50dB Channel Separation 50dB Channel Balance 2dB Frequency ...
User Manual in English - Page 5

Remote Control LCD Display 7 Operation Instruction Plug in the female connector loudspeakers to the male connector at amplifier Connect an external source to the 3.5mm stereo input plug at loudspeaker wire harness Connect the power cable to12VDC power supply 2 seconds 2 seconds 2 seconds at any 4
User Manual in English - Page 6

is inserted FM Radio Operation The letters 'ST' will be displayed on the LCD screen when tuned into a stereo station. Mute Function 2 seconds state. AUX Mode Operation 5 6 disable 2 seconds.

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