Question posted by harshabitch on January 30th, 2012

My Blackberry Curve Phone Is Not Working It Says Reload Software 552

my blackberry phone is not working it is not switching on it only displays reload software 552 what do i do now?

Current Answers

Answer #1: Posted by BusterDoogen on January 30th, 2012 8:44 PM
BusterDoogen

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October 30th, 2011

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The first time It happened To me I did It the way I already posted, but This time (the second) I couldn't work It out that way. So I looked at several tutorials but.. Nothing. So I kind of improvised my own way. Before you follow It I must highlight that I only had To try It This way because the other way couldn't work. IT WILL MASTER RESET YOUR DEVICE, ALL YOUR DATA (INFORMATION, CONTACTS, PICTURES, VIDEOS, MUSIC, ETC.) WILL BE LOST. Be sure its your very last resort and you already Tried several timesthe way I posted above.

 

I CANT GARANTEE IT WORKS ON A MAC, I SUPOSE IT DOES SINCE THERES NO NEED TO GO "OUTSIDE" THE DESKTOP MANAGER. The solution above does NOT work on a MAC.

 

Note: This might take up To an hour so be patient.

 

1. Connect your blackberry while on the "Reload Software: 552" screen.

2. Start desktop manager (I used v6 bundle 47)

3. Click on the bottom To the right corner where says "Disconnected"

4. It will open a window saying, basically, "can not Connect" and It will have three buttons at the bottom: retry, update, close. (do NOT pay attention To the message above the buttons)

5. Click on "Update"

6. After a few seconds, or even a minute, It will say that there is no new software found (This assuming you have the latest OS, v5.). It will also has a button that says "View other versions" or "View older versions" (its the long button on the left corner at the bottom), Click on It.

7. It will show you the version 4.6, Click on "accept", "download" or "install" whatever the button that doesn't say "close"or "cancel" is.

8. Leave It until finished. It will seem like Nothing happened after its done but nevermind It.

9. Redo step 3, 4 and 5.

10. This time It will say that It found the latest software, the OS 5. ONCE AGAIN, THIS WILL MASTER RESET YOUR BLACKBERRY, EVERYTHING IN IT WILL BE LOST, I HOPE YOU HAVE A RECENT BACK-UP. If YOU are AWARE Of that and YOU still WANT To GO ON, Install It. (After that, the program will tell you what To do; It will guide you through the rest Of the process).

 

Note: Your reboot screen will change for a black screen with the BlackBerry logo and a white bar under It, don't freak out. (I kind of like It better thus). On PC, you will have To run the "Loader" (Found in c:/program files/common files/research in motion/apploader  or  c:/program files x86  on 64bit OS) To load applications, unfortunately It will only load the basic ones.

 

HINT: If It doesn't work with the battery on, (after plugged) pull the battery out and wait until the LED red light turns on, the program will recognize It automatically but after recognized DO NOT FORGET To put the BATTERY BACK IN.

Creds to:dmucoz

Good Luck!

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  • KB14320-How to maximize free space and battery power on the BlackBerry smartphone
    ...Software, set the Auto On/Off option on the BlackBerry smartphone are ready to work harder to rearrange the flash memory to No, the BlackBerry smartphone displays...the applications to create larger contiguous blocks of the green phone key, and select Database Sizes to On Media Card ...with the built-in a field, press the Alt To switch applications: Hold the key and press the Escape Continue ...
  • KB18751-Error "Reload Software: 552" is displayed on the BlackBerry smartphone
    ...battery. Open the BlackBerry Desktop Manager on the BlackBerry smartphone: Reload software: 552 or App Error 552 BlackBerry® Select the applications that has been escalated internally ... current BlackBerry Device Software (for your wireless service provider to the latest available BlackBerry Device Software version provided by your BlackBerry smartphone) is displayed on the computer....
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    ...phone number, press the key and the X key, then type the extension number. To highlight text character by a space. To return to dial the number. smartphones Bold™ 9000 smartphone BlackBerry® Curve..., press the key twice. To view the display name again, press The following shortcuts can be...save a web page to work with the BlackBerry 8800 Series. To switch views, press the The...

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