Charge Light On, Has No Power At All New Charger

If the Bissell Perfect Sweep Turbo charge light is on but the device has no power even with a new charger, there are a few troubleshooting steps you can try:

Ensure proper charging: Make sure the charger is properly plugged into a functioning power outlet and securely connected to the charging port of the Bissell Perfect Sweep Turbo. Check if the charging light on the device is indicating that it is charging.

Check battery contacts: Inspect the battery contacts on both the device and the charger. Ensure that they are clean and free from any dirt, debris, or corrosion. If there is any buildup, gently clean the contacts using a soft cloth or cotton swab dipped in rubbing alcohol.

Reset the device: Sometimes a reset can help resolve power-related issues. Disconnect the charger from the device and remove the battery, if possible. Leave it disconnected for a few minutes, then reinsert the battery and reconnect the charger. Check if the device powers on.

Test a different outlet: Plug the charger into a different power outlet to rule out any issues with the current outlet. If possible, try using a different charger to see if that resolves the problem.

Check for a faulty battery: If none of the above steps work, there may be an issue with the battery itself. Consider contacting Bissell customer support or referring to the product manual for guidance on battery replacement or further troubleshooting steps.

If the problem persists after trying these steps, it is recommended to reach out to Bissell customer support or take the device to an authorized service center for further assistance.