Im Finding Out My Tv Lg I Got From Best Buy At Least One Year Ago Now Is Broke

i went to the store lacated i fullerton ca, i explain what happen and theytold me that it doesnt the computer doesnt show up the tv in the system so they told me they didnt can do nothing they just looked it out just one tit regestire the tv in the me and said sorry u we can do nothing for ur tv because is not in the system. so when i bought the tv the salesman dont put the in the system they told me that. that is not posible that i bought a tv and go out with the tv with out regestire. the problem is that i lost the ticket so i couldnt do nothing .thats why i send u this email because i belive in ur company that ur are honest and responsible company the tv is LG LE5300 LED SERIAL:10RMHR16609 ipay with credit card my name is genaro guzman address 1319 n merona st Anaheim california 92805 my email is [email protected] i hope u can do something for me thank u