Question posted by Duaneasche1953 on November 30th, 2015
Camera Will Not Respond
We have four cameras that were set up by Best Buy two years ago. We just use them when traveling for the winter. They all worked last year, this year when they were plugged in only one came online? We only have an iPad with us, what can we we do to get them online
Current Answers
Answer #1: Posted by TechSupport101 on November 30th, 2015 8:51 AM
TechSupport101
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May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Hi. If they are battery powered, then the batteries may have drained beyond the acceptable charge level - in which case the batteries will likely require replacement. I must say however that a more narrowed answered could be afforded with the knowledge of the cameras' model numbers. Kindly do include these pieces of info should need to resubmit still be and we'll try and advise further.
Answer #2: Posted by waelsaidani1 on November 30th, 2015 7:57 AM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,797
Member since:
May 12th, 2013 Points: 19,501,797
It is best to return them: but go through the return policy here: http://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014
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