Question posted by aome on June 17th, 2014
How To Get Refund?
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Current Answers
Answer #2: Posted by cidacunha755 on November 17th, 2020 10:09 AM
From the site It is necessary to access the "my orders" area in the upper right corner of the website 07 working days after purchase and follow the following steps: On the "my orders" page, search for the order you want to request the exchange from the list and click "Request Exchange". The "Request service" window will open. Choose the desired service. Then you will be asked to select the products and the quantity of them that you want to exchange. When selecting products, set so that you must select a reason. If everything is filled in correctly, click "Confirm". Upon confirming, we will proceed to the "Confirmation" page which will inform you if your process has been successfully requested. With the request successfully made, you will receive an email informing you that a request has been opened and its information. For the next steps stay tuned to your email box!
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