Asus X72F Support Question
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Question posted by mruddexter on July 7th, 2012
Battery Life
my asusx72f is 6 months old and my battery will only hold a charge for 45mins before it shuts down. Is it a battery issue or a computer issue?
Current Answers
Answer #1: Posted by cljeffrey on July 18th, 2012 11:45 PM
Hello my name is Jeffrey and I work for ASUS Customer Loyalty Team
Have you tried fully charging your battery and just let it run. If you have done this already and only last 45 minutes then you will have to send your battery in for servie. What country are you from and what city so I can forward to the correct phone number to see where your nearest service center is located.
Please email me at [email protected] with C1042-384 in the subject line.
ASUS strives to meet and exceeds our customer expectations within our warranty policy.
Regards,
Jeffrey
ASUS Customer Loyalty
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