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Asus X501U Support Question

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Question posted by davekangoo on September 9th, 2012

Blank Screen

just bought asus x501u and it comes on for 2 seconds and the screen goes grey its still on but blank screen why

Current Answers

Answer #1: Posted by cljeffrey on September 10th, 2012 5:41 PM
This answer was accepted by the poster of the original question.
cljeffrey

Member since:
July 17th, 2012

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What you can try is connect an external monitor and see if you get a picture if you do you need to change the output of the video to your laptop screen by pressing Fn and F8.   If you have any questions or comments you can email me at [email protected] which I reside in the U.S

ASUS strives to meet and exceeds our customer expectations within our warranty policy.

Regards,

Jeffrey
ASUS Customer Loyalty

Related Asus X501U Manual Pages

User's Manual for English Edition - Page 4

... Notice A-38 CTR 21 Approval(for Notebook PC with built-in Modem A-39 European Union Eco-label A-41 Global Environmental Regulation Compliance and Declaration .A-42 ASUS Recycling/Takeback Services A-42 Copyright Information A-43 Limitation of Liability A-44 Service and Support A-44 4 Notebook PC User Manual
User's Manual for English Edition - Page 37

... display a message on the screen when you may adjust the brightness by using the BIOS Setup program. To protect the hard disk drive, always wait at least 5 seconds after turning OFF your available... (POST). Powering ON the Notebook PC The Notebook PC's power-ON message appears on the screen prompting you need to run through a series of a new operating system. IMPORTANT! If you...
User's Manual for English Edition - Page 39

... both the power adapter and battery pack). If you see in the battery. WARNING! You will fail and lose data if no power is depleted. Screen captures shown here are examples only and may not reflect what you continue to accurately report the amount of charge left in your general work...
User's Manual for English Edition - Page 46

... ON or OFF with a command. Windows software settings are necessary to -Disk depending on -screen-display. The commands can only be accessed by first pressing and holding the function key while pressing... Icon (f7): Toggles the display panel ON and OFF. (On certain models; stretches the screen area to fill the entire display when using low resolution modes.) 46 Notebook PC User Manual ...
User's Manual for English Edition - Page 48

... modes control many aspects of the Notebook PC to improve contrast, brightness, skin tone, and color saturation for red, green, and blue independently. Fn+V (on -screen display (OSD). Fn+Enter (extended keyboard): Toggles Windows "Calculator" application. (on selected models): Toggles the light sensor ON and OFF Power4Gear Hybrid (Fn+Space Bar...
User's Manual for English Edition - Page 76

... #1. Aptio Setup Utility - A-4 Notebook PC User Manual The actual screens may differ by models and territories. Copyright (C) 2011 American Megatrends, ...Add New Boot Option Delete Boot Option : Select Screen : Select Item Enter: Select +/-: Change Opt. Copyright (C) 2011 American Megatrends, Inc. System BIOS Settings The BIOS screens in this section are for reference only. Main Advanced...
User's Manual for English Edition - Page 77

... American Megatrends, Inc. Boot Option Priorities Boot Option #1 [Windows Boot Manag... ] Add New Boot Option Delete Boot Option Boot Option #1 Windows Boot Manager Disabled : Select Screen : Select Item Enter: Select +/-: Change Opt. Notebook PC User Manual A-5 F1: General Help F9: Optimized Defaults F10: Save ESC: Exit AMD Version 2.12.1219. 2. Boot...
User's Manual for English Edition - Page 78

... Set User Password I /O Interface Security Secure Boot Policy [Enabled] NOT INSTALLED : Select Screen : Select Item Enter: Select +/-: Change Opt. Select Secure Boot mode extended options The ... Password Set User Password I /O Interface Security NOT INSTALLED NOT INSTALLED NOT INSTALLED : Select Screen : Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F9...
User's Manual for English Edition - Page 79

...when you power on the Notebook PC (enter BIOS or OS). On the Security screen, select Set Master Password or Set User Password. 2. Re-type to enter ... asked to confirm the password and press [Enter]. 4. Leave the Create New Password field blank and press [Enter]. 4. Leave the Confirm New Password field blank and press [Enter]. 5. To clear the password: 1. Password is then cleared. Type in...
User's Manual for English Edition - Page 80

...Version 2.14.1219. Copyright (C) 2011 American Megatrends, Inc. LAN Network Interface Lock UnLock : Select Screen : Select Item Enter: Select +/-: Change Opt. Security I /O Interface Security Aptio Setup Utility -... Setup Utility - A-8 Notebook PC User Manual LAN Network Interface Lock UnLock : Select Screen : Select Item Enter: Select +/-: Change Opt. Select an interface you log in ...
User's Manual for English Edition - Page 81

...: Optimized Defaults F10: Save ESC: Exit Intel Version 2.14.1219. On the Security screen, select I/O Interface Security > USB Interface Security. 2. The USB Interface Security settings can... External Ports Bluetooth CMOS Camera [UnLock] [UnLock] [UnLock] LocK UnLock USB Interface : Select Screen : Select Item Enter: Select +/-: Change Opt. Select an interface you would like to [Lock...
User's Manual for English Edition - Page 82

... Administrator Password User Password Secure Boot control HDD Password Status : Set Master Password Set User Password I /O Interface Security NOT INSTALLED NOT INSTALLED NOT INSTALLED : Select Screen : Select Item Enter: Select +/-: Change Opt. In Setup, the User will have Administrator rights. Set Administrator Password. If ONLY the user's password is set , this...
User's Manual for English Edition - Page 83

... set. • The HDD Password can only be altered when you fail to set the HDD password: 1. Notebook PC User Manual A-11 On the Security screen, click Set Master Password, type in with Administrator privilege. • You have to enter the correct passwords. Password is one), then HDD user password when...
User's Manual for English Edition - Page 84

Save Options Save Changes Discard Changes Restore Defaults Boot Override P2: MATSHITABD-MLT UJ240AFW P0: WDC WD7500BPKT-80PK4T0 Launch EFI Shell from filesystem device : Select Screen : Select Item Enter: Select +/-: Change Opt. Copyright (C) 2011 American Megatrends, Inc. Main Advanced Chipset Boot Security Save & Exit Save Changes and Exit Discard Changes and ...
User's Manual for English Edition - Page 85

... Restore to the latest version and try again. 3. Hardware Problem - Common Problems and Solutions Hardware Problem - Unknown Reason - System Unstable Cannot wake up from the ASUS website. If the problem still exist, contact your local service center and ask an engineer for assistance. Notebook PC User Manual A-13 If the problem...
User's Manual for English Edition - Page 88

...power during the BIOS flashing process. Remove additional memory. Check your system. Blue screen with white text A blue screen with Easy Flash in Windows or AFLASH in Windows Safe Mode. 3. A-16 ...Notebook PC User Manual Update the BIOS to protect yourself from the ASUS website. DO NOT...
User's Manual for English Edition - Page 90

...Start Easy Flash Play POST Sound Speaker Volume Internal Pointing Device Wake On Lid Open ASUS USB Charger+ in your flash disk drive to select and update BIOS. Intel ... Intel(R) Anti-Theft Technology Configuration USB Configuration Intel(R) Smart Connect Technology Network Stack : Select Screen : Select Item Enter: Select +/-: Change Opt. Easy Flash Utility FLASH TYPE: Generic Flash...
User's Manual for English Edition - Page 92

Visit the ASUS website at www.asus.com for updated drivers and utilities. Prepare enough blank writable DVDs as instructed to start creating the Recovery DVD....Recovery DVD (on your hard drive and creates two new partitions "C" (40%) and "D" (60%). 6. Insert a blank writable DVD into the optical drive and click Start to create the Recovery DVD. IMPORTANT! Recover Windows to complete the ...
User's Manual for English Edition - Page 107

...substances in particular Section 820.93, Grounding of Outer Conductive Shield of the coaxial cable to the earth at http://csr.asus.com/english/REACH.htm. Notebook PC User Manual A-35 REACH Complying with ANSI/NFPA 70, the National Electrical Code (NEC),... cords greater than or equal to CATV System Installer-Cable distribution system should include bonding the screen of a Coaxial Cable -
User's Manual for English Edition - Page 118

Country: TAIWAN Authorized representative in Europe: ASUS COMPUTER GmbH Address, City: HARKORT STR. 21-23, 40880 RATINGEN Country: GERMANY declare the following apparatus: Product name : Notebook PC Model name : X501U, F501U, R502U, S501U conform with the essential requirements of Conformity We, the undersigned, Manufacturer: Address, City: ASUSTek COMPUTER INC. No. 150, LI-TE...

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