Asus Pro59L Support Question
Find answers below for this question about Asus Pro59L.Question posted by grant4 on August 30th, 2012
Power Issues
My Asus Pro59l laptop will not turn on unless it has been on the power adapter for at least an hour. When it does start it will only run for about 30 minitues then just shuts off. The battery does not appear to be charging when the laptop is on.
Current Answers
Answer #1: Posted by cljeffrey on August 30th, 2012 4:22 PM
Have you tried putting your computer back to factory settings. Make sure you save anything important as this will erase you O/S completely. Restart your computer and press F9. Have you also tried using another AC adapter to see if that's the problem. Does the computer turn on on AC power without battery connected?
If you have any questions or comments you can email me at [email protected]
ASUS strives to meet and exceeds our customer expectations within our warranty policy.
Regards,
Jeffrey
ASUS Customer Loyalty
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