Question posted by lisaross19 on December 8th, 2015
Deregistering A Stolen Paperwhite 3g Kindle
Good dayI have gone on to the Amazon web site and tried to deregister my Amazon Account a,s books are being bought that we know nothing about. I am unable to see if this was sucessful. Please guide me how to block or deactivate the stolen Paper white Kindle- much the same as if a cell phone was stolenMany thanksLisa
Current Answers
Answer #1: Posted by Odin on December 8th, 2015 6:46 AM
From The New York Times:
If your Kindle Fire e-reader goes missing, Amazon advises that you log into the Manage Your Kindle page on its Web site and unregister the device from your Amazon account. To cut the missing Kindle loose after you log in, find it in the list of devices and apps registered to your account and click the Deregister button next to it.
If you have subscribed to any electronic newspapers or magazines on the lost Kindle, cancel those subscriptions on the Manage Your Kindle page as well to stop the billing. You should get a refund for any issues left on the subscription.
If you suspect the Kindle has been stolen or lost you may also want to file a report with the local police department and contact Amazon's Kindle customer service department. While you may not get your e-reader back, Amazon has been known to blacklist the serial numbers of stolen Kindles so that the device cannot be re-registered with another Amazon account to buy content from the online Kindle store.
If your Kindle Fire e-reader goes missing, Amazon advises that you log into the Manage Your Kindle page on its Web site and unregister the device from your Amazon account. To cut the missing Kindle loose after you log in, find it in the list of devices and apps registered to your account and click the Deregister button next to it.
If you have subscribed to any electronic newspapers or magazines on the lost Kindle, cancel those subscriptions on the Manage Your Kindle page as well to stop the billing. You should get a refund for any issues left on the subscription.
If you suspect the Kindle has been stolen or lost you may also want to file a report with the local police department and contact Amazon's Kindle customer service department. While you may not get your e-reader back, Amazon has been known to blacklist the serial numbers of stolen Kindles so that the device cannot be re-registered with another Amazon account to buy content from the online Kindle store.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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