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Alpine INE-S920HD Support Question

Alpine INE-S920HD Support Question

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Question posted by christlawley on May 2nd, 2023

Alpine Ine-s920hd Radio Not Working

Not sure what is happening other than the fact that the radio does no longer function. I can't select any other station other than the one it is currently selected. The touch screen works for other functions like navigation but just no music play at all. My navigation works. My rear camera works. Just not they radio??? Has anyone come across this problem?

Current Answers

Answer #1: Posted by SonuKumar on May 2nd, 2023 8:49 PM
This answer was accepted by the poster of the original question.
SonuKumar

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Check the wiring: Make sure that all of the wiring for the radio is properly connected and not damaged. Check the wiring harness to make sure that all of the connections are secure.

Soft Reset: This is the most common type of reset and can be done by simply pressing and holding the "Power" button for 10 seconds. This will turn off the radio and reset it to its default settings.

Hard Reset: This type of reset will erase all settings and preferences, returning the radio to its original factory settings. To perform a hard reset, turn off the radio and then press and hold the "Menu" button for 5 seconds. This will display the initial setup screen, and you can follow the on-screen instructions to reset the radio.

Firmware Update: Updating the firmware can also sometimes resolve issues with the radio. You can download the latest firmware from Alpine's website and follow the instructions to install it onto the radio. This will reset the radio to its default settings and may resolve any issues you are experiencing.


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
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Related Alpine INE-S920HD Manual Pages

Navigation User's Manual (english) - Page 1

User Manual Alpine Navigation Navigation software for the Alpine INE-S920HD/INE-Z928HD/INE-NAV-30/INE-NAV-38 US English (EN)
Navigation User's Manual (english) - Page 9

... a few choices, radio buttons may be selected. Each key is enabled. Alphabetic and alphanumeric keyboards to a Greek keyboard Tap the from the list. Task Instruction Switching to another keyboard layout, for example English, Greek or numerical. Depending on or choices, a checkmark shows off. whether the feature is a touch screen button. 2.1.1 Using...
Navigation User's Manual (english) - Page 21

... • : Altitude (elevation information coming from the GPS receiver - screen. • In the Navigation menu, tap Information on this screen: and then . • , : Latitude and Longitude (coordinate of the current position are also displayed at the bottom. Tap screen for the Quick search: to search for assistance near your current position. 2.2.5 Checking the details of the...
Navigation User's Manual (english) - Page 23

... immediate navigation, you can select the destination and start navigating to it right away (normal navigation). • You can also use Alpine unit for example a street name without GPS reception (to create a multi-point route. Select the first destination. You can also plan a route independently of your route in different ways: • If you know at the current...
Owner's Manual (english) - Page 3

...16 About Dual Screen 16 Dual Screen Display Position 17 Getting Started For INE-S920HD/INE-NAV-30 Accessory ...Screen Off Function 29 Switching the Dual Screen Display 29 Touch operation 29 Selecting an Item in a List 29 About the Indicator Display 30 Radio/HD Radio/ RBDS Listening to the Radio 31 Presetting Stations Manually 31 Presetting Stations Automatically 31 Tuning to Preset Stations...
Owner's Manual (english) - Page 9

... IF THE NAVIGATION SYSTEM INSTRUCTS ... a substitute for your authorized Alpine dealer or the nearest Alpine Service Center for other than ... your dealer if you are not sure.) Failure to do so may result...exclusively in a safe location before performing these functions. Doing so may result in fire. Installing...INE-S920HD/INE-NAV-30/INE-Z928HD/INE-NAV-38. MINIMIZE DISPLAY VIEWING WHILE DRIVING.
Owner's Manual (english) - Page 10

...Hole New Disc Bumps Outside (Bumps) Installation Location Make sure the INE-S920HD/INE-NAV-30/INE-Z928HD/INENAV-38 will not leave fingerprints on a very.... Make sure the label side is heavily soiled, dampen a clean, soft cloth in skips, but this happens, remove ...this unit and never use your Alpine dealer or the nearest Alpine Service Station for servicing. If the surface is...
Owner's Manual (english) - Page 11

...these operations while driving. • The INE-S920HD/INE-NAV-30/INE-Z928HD/INE-NAV-38 draws minimal current even when its power switch is very ...functions of SPST Switch (sold separately) can cause operational problems. We recommend not using the INE-S920HD/INE-NAV-30/INE-Z928HD/INENAV-38. For connecting the SPST switch, refer to times when the vehicle is unswitched, it in Alpine...
Owner's Manual (english) - Page 16

... setting is completed INE-Z928HD/INE-NAV-38 Only Simply by car type (i-Personalize) This function lets you can display the Navigation and Audio/Visual screens simultaneously. On the unit, select and set the car category/steering wheel position/speaker type and size/seat material. or Press the (MAP) button. Navigation Full screen Touch the Navigation screen portion. Easy sound...
Owner's Manual (english) - Page 18

... the touch-screen display are expressed in bold (e.g. (My Favorites)). Press and hold for at least 3 seconds to switch to turn the power off. • The unit can be controlled with an optional Alpine remote control. Point the optional remote control transmitter at least 3 seconds to User 2. (MAP) button Recalls the navigation map screen. For...
Owner's Manual (english) - Page 21

... in radio mode when ignition is displayed. For details, consult your Alpine dealer. Press and hold for registered User 1 is turned off . MUTE button Press to adjust the volume. For details, contact your Alpine dealer. Press and hold this unit's functions cannot be performed while the vehicle is in bold within a range of navigation operations...
Owner's Manual (english) - Page 30

... INE-S920HD/INENAV-30/INE-Z928HD/INE-NAV-38 will differ depending on digital radio broadcast standards in the current area, after 10 seconds, this unit will switch to analog radio broadcasts... and artist name of the signal currently being received. Display example for Radio main screen Touch [] The clock display You can switch between HD radio if digital signals can receive their service...
Owner's Manual (english) - Page 31

... order of 18 stations can tune in the preset stations in the preset memory (6 stations for auto tuning, DX and Local: - Canceling will be stored in memory on the last band selected. ([RadioFM1], etc.) 3 Touch [Band] of Top banner. D(Digital).Local SEEK mode; To use this operation switches reception to the Radio mode screen. • The display...
Owner's Manual (english) - Page 32

...channels can be selected on the screen. Selecting from the selected SPS broadcast station starts, and is indicated on the screen. Receiving a Multicast (HD Radio mode only) Multicasting is the ability to SPS when SPS broadcasts become available again). Changing the sub channels directly Touch [ Multicast] or [Multicast ] The sub channel of the current broadcast station appears on this...
Owner's Manual (english) - Page 33

... playback. • The INE-S920HD/INE-NAV-30/INE-Z928HD/INE-NAV-38 can store up to tag information again. • During tagging, the iPod/iPhone takes priority to the superior user experience of HD Radio Technology. Returning to CD or DVD. Touch [ / ] again or touch [ ] in the middle of the screen. HD Radio Technology enables local radio stations to content being...
Owner's Manual (english) - Page 46

... screen. • When you contact Alpine Tech Support or an Alpine-authorized dealer. Setting item: Preset1 / Preset2 1 After completing "Adjusting Live Contrast, Brightness, Color, Tint, Contrast and Sharp" (pages 45, 46), touch and hold [Preset1] or [Preset2] to save the settings. 2 Touch [Preset1] or [Preset2] to "General Setup Operation" (page 42). About INE-S920HD/INE-NAV-30/INEZ928HD/INE...
Owner's Manual (english) - Page 68

... (operation is controllable from another phone during a current call, a screen allowing you can only be used if the connected mobile phone has a call waiting function service included. Touch [ ] to not take the new call and put the current party on hold. Switching calls Touch to switch the call . Not all functions work with all devices. • During a call...
Owner's Manual (english) - Page 88

... to activate the Search mode. 2 Touch [By Date]. The Key Pad screen is displayed. 3 Touch [Quick Mix]. • The indicator lights, and the songs from the INE-S920HD/INE-NAV-30/INE-Z928HD/INE-NAV-38. You can be available. "Unable to create a playlist based on the currently playing song or artist, a personalized Pandora station can enter a keyword and search...
Owner's Manual (english) - Page 101

... product to have the work done. Precautions • Be sure to disconnect the cable from the (-) battery post before installing your Alpine dealer. • The INE-S920HD/INE-NAV-30/INE-Z928HD/INE-NAV-38 uses female ...AND INSTALLATION DONE BY EXPERTS. Be sure to the wiring. DO NOT INSTALL IN LOCATIONS WITH HIGH MOISTURE OR DUST. This will exceed the current carrying capacity of the wire and ...
Owner's Manual (english) - Page 106

...Alpine dealer. Vehicle Display Interface Connector Not used as the brakes or air bags). Power Supply Connector Remote Turn-On Lead (Blue/White) Connect this lead to the INE-S920HD/INE... and WHITE is left input the audio. GPS antenna Receptacle Connect to turn -on the... to the remote control input lead. Radio Antenna Receptacle Remote Control Output Lead (Brown...sure the connection is connected.

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