Alcatel OT-981A Support Question
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Question posted by em123477723 on June 25th, 2015
Alcatel One Touch Phone Battery For Model A845l Phone
My Alcatel One Touch, MODEL A845L, purchased in March, 2015 has stopped charging so I cannot use it. I suspect the battery has expired. I cannot find a battery anywhere to match this phone. I need help in resolving this problem. I ALSO DO NOT SEE THE A845L MODEL ON YOUR WEBSITE so I'm a very confused customer. Please help. Thank you. What number might I call if the phone has to be returned under the terms of the warranty? Or what are the procedures for having the phone replaced under the warranty. It was less than 4 months old when it ceased to operate.
Current Answers
Answer #1: Posted by TechSupport101 on June 25th, 2015 12:59 PM
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