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Alcatel OT-806 Support Question

Alcatel OT-806 Support Question

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Question posted by painter292003 on January 22nd, 2014

Phone Turns On And Gets To The White T--mobile Screen And Stops There. Will Not

I Have a alcatel one touch phone 5.0mp. It boots up to the T mobile screen and stops there. I have rebooted it and it still will not go beyond that screen.

Current Answers

Answer #1: Posted by BusterDoogen on January 22nd, 2014 5:15 PM
This answer was accepted by the poster of the original question.
BusterDoogen

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The failure could be related to the phone, the battery or the charger. Before taking your phone to an Alcatel Customer Care point for inspection, please perform the following steps:
Make sure you are using an Alcatel’s battery and charger, which are compatible with your phone model.
Take out the battery and put it back, following the instructions in the user’s guide.
Charge the phone with the Alcatel charger for several minutes and then check whether the phone can turn on. If you have not used your mobile phone for long time, the battery might be deeply discharged. It will take up to 30 mins to activate the battery. In this case, please wait at least for 30 minutes and check again.
If you have an extra Alcatel battery or charger compatible with your cell phone model, you can try using them.
If the problem still persists, please try ‘FAT reset’. (Please check details in ‘FAT rest’ topic.)
If the problem still can’t be solved, please bring your phone to an Alcatel Customer Care point, or call the Alcatel Contact Center according to the country you are located.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Related Alcatel OT-806 Manual Pages

User Guide - Page 2

... supporting A2DP profiles, enjoy handsfree conversations. Introduction TCT Mobile Limited would like Bebo, Friendster, hi5, Myspace, etc.) to thank you want. My friends Popular websites (like to stay in touch with your voicemail 26 3.3 Receiving a call 26 3.4...organization of contents Safety and use 6 General information 11 1 Getting started 13 1.1 Set-up 36 6.3 Create Email 37 2
User Guide - Page 4

... to abide by local authority rules of your cellphone 84 20.1 PC suite 84 20.2 Webcam 84 21 Latin input mode/character table 85 22 Alcatel Mobile Phones Limited Warranty 87 23 Accessories 89 24 Troubleshooting 90 Safety and use We recommend that your cellphone. The manufacturer disclaims any potentially explosive atmosphere. Switch...
User Guide - Page 5

... you have sore hands, wrists, or arms during or after playing, stop and rest for which are recommended by TCT Mobile Limited and/or its affiliates disclaim any of : 0°C to 40...or dispose of the cellphone. • BATTERY AND ACCESSORIES: Before removing the battery from the screen. Batteries must be taken to collection points at temperatures above 60°C. instead they are ...
User Guide - Page 6

...radio communications. In general, the closer you should avoid touching it or degrading it is under license. While there... This equipment generates, uses and can be determined by turning the equipment off and on a circuit different from that... with Mobile Phones" leaflet or visit our website http://www.alcatel-mobilephones.com/ 10 Operation is 0.592 W/Kg (OT-806A), 0.636 W/Kg (OT-807A...
User Guide - Page 8

Charging the battery Place the SIM card with your network operator to make phone calls. Make sure that your SIM card to force the plug into the socket.... careful not to make sure that it is correctly inserted. The old 5 Volt cards can no longer be used. 1 Getting started 1.1 Set-up Removing or installing the back cover Inserting or removing the SIM card (1) You must insert your SIM ...
User Guide - Page 9

... through them or press to return to fully charge the battery ( ). The charging is complete when the animation stops. 1.2 Power on your cellphone Hold down the key until the cellphone powers on the screen to drag the object to scroll up and down the applications, images, web pages...at your convenience. 15...
User Guide - Page 15

Adjusting the volume You can switch the audio function from your ear while turn on Turn speaker off End call by tapping . 3.4 During a call (1) Available functions During ...key once to five). This caller becomes a member of current incoming call Show the keypad Lock the screen Turn speaker on the speaker because the amplified volume might cause hearing damage. If you are on Mute off...
User Guide - Page 22

8 Directory 8.1 Consulting your directory To access the Directory, tap from tool bar on the main screen, or select "Directory" from your directory to read the contact information. Viewing a contact Select a... will remind you use your cellphone abroad, store the numbers in the directory: Name, Image, Mobile, Copy to SIM/Not copy to your cellphone. Searching for a contact by tapping .
User Guide - Page 23

... own number by pressing from the directory. Delete all Display format Type in SIM and Phone directory. Delete contact Delete the selected contact. Copy the whole directory to SIM only if...to the group you select or you can create, delete groups as you selected from the main screen. 8.3 Available options From the contact list, you can access the following options: Send message ...
User Guide - Page 25

...and select . Update songs Update the information of songs in cellphone or memory card. (1) Depending on the song playback screen (max 100). You can activate or deactivate the automatic callback of your cellphone and memory card. You will be ... Contains all songs both on your party for calls that do not get through one of managing music both on cellphone memory and memory card.
User Guide - Page 28

Available options: Turn off Stop playing the radio. Save channel Save the current tuned station to provide this service. Extra fees might also be charged in touch with your friends, obtain information... mode. Channel list Open the list of the websites to let you stay in touch with your friends by using loudspeaker or headset. mode/stereo mode Optimize radio frequency ...
User Guide - Page 32

...upon purchase. Position the object or landscape in the viewfinder and tap or tap anywhere on screen other than left and bottom bar to take the image and the images will not damage ...by your cellphone designed to technical reasons resulting from the main screen, tap access the main menu and select the icon. TCT Mobile Limited and its affiliates waive any function are subsequently used, as...
User Guide - Page 33

...the "Video" function, you are in framing mode. If you receive a call in recording mode, video recording will be stopped and a pop up message will inquire if you want to save it to a contact, or set as a viewfinder and ... after shooting a video After shooting a video, three icons will appear on the screen so you can choose to send your video-clip by tapping the or by tapping anywhere on the...
User Guide - Page 36

...Memory card You can access some of an MP3 file. Play Play the selected video/audios. Move to phone/ memory card Move a file from the cellphone memory to a contact. • Sound¼ringtone, ... sent. 70 When a memory card is inserted for embedded items). • Image¼wallpaper, screen saver, switch ON/ OFF, assign it to the memory card and vice-versa Properties Display part...
User Guide - Page 37

...to get it with OT-806A/ OT-807A.... 72 Tap "Options" to search for connectable Bluetooth devices. Then enter the "Device list\Search" menu to show Copy a file to the cellphone memory or the memory card. To use your Bluetooth device and activate the pairing mode while pairing it to use hands-free communication. Don't forget to turn...to use Alcatel OT-BM82 (mono... to phone/ memory...
User Guide - Page 41

... the home network (if available). 19.1.3 Headset mode Switch audio play (incoming call, message beep, alarm beep...) between Headset only and Phone & Headset. 19.1.4 Touch settings LCD Touch To calibrate the touch screen, tap anywhere on your cellphone. Power On/Off (1) You can customize your welcome animation or image that appears when you can also...
User Guide - Page 42

...numbers with special characters to access it, if the code is powered on the lock screen. 19.1.7 Screen lock during call Select "On"/"Off" to the specific characters table for certain SIM...is activated. In addition to activate/deactivate screen lock during call . 19.1.8 Input method (1) Please see chapter "Latin input method", page 85. Activate phone code Code is requested each time the...
User Guide - Page 45

...must properly package and ship the wireless device to the defect(s). 22 Alcatel Mobile Phones Limited Warranty TCT Mobile North America LTD warrants to the original retail purchaser of this wireless device.... Such defect(s) will verify the warranty conditions, repair, and return your wireless device to get an RMA number, include a copy of the original proof of warranty repair options. In...
User Guide - Page 46

...cable Stereo headset Only use your cellphone with the recommended conditions of use My cellphone turns off the cellphone from a distance, placed on a table for example. It must...The latest generation of Alcatel GSM cellphones offers a built-in handsfree feature that allows you to read • Clean your screen • Use your cellphone in accordance with Alcatel batteries, chargers and ...
User Guide - Page 48

All rights reserved © Copyright 2010 TCT Mobile Limited. TCT Mobile Limited reserves the right to other users (see page 72) ... battery level indicator may not be exact. CJA31E1ALAAA ALCATEL is a trademark of all Alcatel's PC suite • Use "Install the connection" and perform the installation • Check that Bluetooth is turned on and your cellphone is visible to alter material...

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