Alcatel OT-255 Support Question
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Question posted by nodaev on April 7th, 2014
Stuck On Enter Puk Screen On An Alcatel 871a
I was trying to set up a PIN number on my new Alcatel 871A and somehow got stuck on a screen asking for the PUK. I can't get off this screen. How can I reset it or get back to the menu?
Current Answers
Answer #1: Posted by bengirlxD on April 7th, 2014 10:07 AM
The PUK code can be retrieved by contating your cell phone service providers customer service. After you has entered and incorrect pin your phone will lock your SIM so it can protect against theft. Once you call your customer service and verify youreself as a customer, they will give you the PUK code.
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