Question posted by secondogitto on May 15th, 2015

?error When Open A File In Illustrator Cs2

when open a file that is worked for 2 days, the illustrator show anerror box:Can't open the illustration. Could not complete the requested operation.then the opened file has only a blank layer

Current Answers

Answer #1: Posted by sagehickman on May 29th, 2015 4:53 AM
This answer was accepted by the poster of the original question.
sagehickman

Member since:
May 29th, 2015

Points: 1,100
1,100
points
>Open the corrupt file in Acrobat.

>Take the arrow tool.

>Click on any element or text in the document.

>Just move the object by hitting one of the directional arrows on your keyboard.

>File, Save.

>Open the file in Illustrator.

>It will say 'this file has been modified outside of Illustrator' or something to that effect. it will ask if you want to keep changes.

>Say 'Yes' (or OK)

Your file will open virtually intact!

Helpful thread where you may get more info...

Answer #2: Posted by reidcallahan on June 29th, 2015 10:20 AM
reidcallahan

Member since:
June 29th, 2015

Points: 110
110
points
  • Save the file to your local (C) drive, which will decrease the potential for issues. Open the file in other versions of Illustrator if possible. Placing the file (using the "File > Place" command) into a blank document may also work, although it may require some minor edits to restore the file to its previous specifications (ungrouping, resizing, re-linking source files or changing color mode).
  • Open the file (if possible) and print as a Postscript file by choosing "File > Print," then choose "Adobe Postscript File" as your printer and click "Save." Open the exported PS file in Illustrator.
  • Select "Object > Path > Cleanup", then go to the "Layers Panel" menu and select "Paste Remembers Layers." Select the artwork and copy, then paste into a new file.
  • Launch Adobe Acrobat (any version except Reader) and attempt to open the Illustrator file from within Acrobat. If it opens, make a minor edit using the "Select" tool (if possible). Save as a PDF and an EPS,and export as an EPS by clicking "File > Export > Postscript > Encapsulated Postscript." Open these files in Illustrator, or place them into a blank file if opening fails.
  • Eliminate potentially corrupted elements (swatches, brushes, symbols, links, fonts) one at a time and save the file (under another name) to isolate the issue; reinstall the fonts, create outlines, select all elements and convert to process black. Delete all imported elements and custom elements, such as symbols, and remove custom brush strokes.
  • Open Illustrator (the same program version that was used to create the corrupt file); save a blank file in the same format (AI or EPS). Close the file and change the extension of both to TXT (not necessary on Mac) and open in a text editor, such as Notepad. Note the point in the corrupt file where the valid data begins: it will be numbers and letters rather than symbols. In the good file, find "%%BeginData" and copy all data before it, then replace the bad data in the bad file. Save, close, and change the file extension back to AI or EPS, and try opening.
  • Open the file in Photoshop or place into a new blank page in InDesign. This may enable you to salvage text or critical file elements, which you can export back into Illustrator.
  • A final resort is http://www.instructables.com/answers/Help-with-corrupt-illustrator-file-needed/

Answer #3: Posted by techyagent on May 15th, 2015 11:20 AM
techyagent

Member since:
June 17th, 2014

Points: 4,799,780
100
points
here is official support for this problem from adobe please click here


Thanks


Techygirl
Answer #4: Posted by travisgrant on May 19th, 2015 2:14 PM
travisgrant

Member since:
May 19th, 2015

Points: 90
90
points
Place the damaged Illustrator file in a new Illustrator file.

In Illustrator, choose File > New.

Select the appropriate size and color mode, and then click OK.

Choose File > Place.

In the Place dialog box, choose All Formats from the Files of Type pop-up menu (Windows) or choose All Documents from the Show pop-up menu (Mac OS), choose the damaged file, and then click Place.

Name and save the file.

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