File Damaged And Could Not Be Repaired

its been coming more and more common for my files to become damaged and not be able to open for me. It started with files that had an insane number of veticies. So that was sort of undersandable. Now it just ruined 20 hours worth of layout work. The file wasnt that involved but it was exactly how the client wanted it. I have a purchased version of cs2 and mac osx 10.4. If you do not have an answer for how to repair the file can you atleast tell me how to prevent this from continuing in the future.

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Answer #1: Posted by zoyaberber5 on July 4th, 2015 2:39 AM

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zoyaberber5

Member since:
July 4th, 2015

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I would recommend trying to save the file in various formats to see if you have any better luck. A few good alternate formats would be eps and pdf (located under File>Save as in Illustrator). Also, make sure that the files have the correct extention typed after their names (for example, an illustrator file would have .ai after it, a pdf file would end in .pdf, etc). It sounds pretty basic, but not having the correct extention can sometimes damage a file.I had read about it here: https://www.reddit.com/r/illustrator/comments/2t7lly/can_i_see_ai_files/

There are a few resources out there that can help with repairing corrupt files- I'm listing these at the end of the email in case you want to look into this option.
You may also want to contact Adobe Technical Support to determine why your files are becoming damaged after saving them.

Answer #2: Posted by TommyKervz on July 3rd, 2015 2:34 AM

TommyKervz

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January 10th, 2013

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Many factors can prevent a PDF from opening in Adobe Reader or Acrobat. Some factors include damage to the PDF, damage to the Reader or Acrobat installation or update, or an out-dated version of Reader or Acrobat. Other factors include unrecognizable file types or PDFs created with non-Adobe programs. Try the suggestions below as your first troubleshooting steps.

https://helpx.adobe.com/acrobat/kb/cant-open-pdf.html