Acer Aspire V5-531 Support Question
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Question posted by futtyfuze on December 15th, 2013
Have A Problem With My Laptop
I am using Acer Aspire V5-531P/571P when i type numbers some of other numbers are unable to be typed. i can only type 7,8,9,2,4 &6 the rest of the numbers is not working please tell me how to resolve this problem
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Related Acer Aspire V5-531 Manual Pages
Acer Aspire V5-531 Notebook Service Guide - Page 2
... reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in this Aspire MS2361 Service Guide. Disclaimer
The information in this guide is ".
There are available on the ACER/CSD website.
Date
Chapter
Updates
Service guide files and updates are no representations or warranties, either expressed or...
Acer Aspire V5-531 Notebook Service Guide - Page 3
...of an option, or completing a task. Example: After entering data, press Enter. Conventions
The following typographical conventions are used in this document: Book titles, directory names, file names, path names, and program/process names are ... are shown in angle brackets (< >). Example: At the prompt, type run -m Keyboard keys are shown in bold italics.
Acer Aspire V5-531 Notebook Service Guide - Page 4
... Providers: Your Acer office may have decided to extend the functionality of customer machines. This service guide provides you with all technical information relating to provide you with further technical details. If, for whatever reason, a part number change is made, it supports, read the following general information. General information 0 Before using this information...
Acer Aspire V5-531 Notebook Service Guide - Page 8
Intermittent Problems 4-18 Undetermined Problems 4-18 Error Codes 4-19 POST Codes 4-25
Jumper and Connector Locations 3
Mainboard Layout 5-3 Clearing Password Check and BIOS Recovery 5-7
Clearing the BIOS Passwords 5-7 Performing a BIOS ...
Acer Aspire V5-531 Notebook Service Guide - Page 13
...;Chipset: Mobile Intel® HM70/HM77 Express Chipset
System Memory 0 Two DDR3 1333 MHz DIMM slots 8 GB maximum memory capacity (using two 4 GB modules) Supports dual channel
Display 0 15.6-inch High Definition WXGA LED LCD 1366×768 resolution, 16...
Acer Aspire V5-531 Notebook Service Guide - Page 14
... Resolution D-Sub: 2560x1600
Storage Subsystem 0
Hard disk drive
0
2.5-inch, 7.0 mm, 5400 rpm SATA hard disk drive (HDD)
Optical disc drive
0
Slim-type SATA optical disc drive (ODD)
Detailed read/write specifications on page 1-29.
Card reader
0
Multi-in-1 card reader slot
...
Acer Aspire V5-531 Notebook Service Guide - Page 15
...
0
WLAN:
IEEE 802.11b/g/n
Supports Acer SignalUp technology
LAN on Feature Port (thru bundled Y Cable):
...to 3.5 hours for 0-99% capacity 3.5 to 4 hours for 0-100% (charge-in-use) ACPI 3.0-compliant power management system ENERGY STAR compliant
Keyboard and Pointing Device ...
Acer Aspire V5-531 Notebook Service Guide - Page 16
... combo port) DC-in jack for AC adapter Kensington lock slot
Software and Tools 0
Productivity
0
Acer Backup Manager
Acer ePower Management
Acer eRecovery Management
Adobe® Flash® Player 11.x
Adobe® Reader® 10.x
AUPEO! (United...
Acer Aspire V5-531 Notebook Service Guide - Page 17
...;Microsoft® Silverlight™
Skype™
Web links and utilities
0
Acer Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, UK only)
Acer Identity Card
Acer Registration
Acer Updater
eBay® shortcut (Australia, Austria, Canada, France, Germany, Italy, India...
Acer Aspire V5-531 Notebook Service Guide - Page 19
... View
No. 1 2
3
4 5
6
7
Icon
Item
Description
Integrated webcam
Web camera for sound recording and video communication. Keyboard
For entering data into your hands when you use the computer.
Integrated microphone Internal microphone for video communication. Open Front View 0
Figure 1-1. Touchpad
Touch-sensitive pointing device which functions like a computer mouse.
Power...
Acer Aspire V5-531 Notebook Service Guide - Page 21
... 1-3.
Left View
Table 1-3. Icon
Item
1
DC-in jack
Description Connects to the AC adapter.
2
Ventilation slots
Enable the computer to stay cool, even after
prolonged use.
3
Feature port
Connects to a Y cable with VGA & RJ45 port
4
HDMI port
Supports high definition digital video connections.
5
USB 3.0 ports
Connects to USB devices (e.g., USB mouse...
Acer Aspire V5-531 Notebook Service Guide - Page 61
During the next POST, press F12 to Chapter 4, Troubleshooting when a problem arises. Navigation keys appear on the bottom of the screen before making changes... the menu screen or in square brackets [ ] can vary depending on the right area of screen. If configuration problems occur, the setup utility may need to Enabled. NOTE: NOTE:
System information can be run it. To change...
Acer Aspire V5-531 Notebook Service Guide - Page 160
... Speaker Failure 4-10 Microphone Failure 4-12 USB Failure 4-13 WLAN Failure 4-14 Card Reader Failure 4-15 Thermal Unit Failure 4-16 Other Functions Failure 4-17 Intermittent Problems 4-18 Undetermined Problems 4-18 Error Codes 4-19 BIOS Beep Codes 4-20 POST Codes 4-25 Component Codes 4-25 Progress Codes 4-30
4-2
Acer Aspire V5-531 Notebook Service Guide - Page 161
... intended for a list of verified symptom category to determine the solution. If the issue is still not resolved, refer to the problem. 3. NOTE: NOTE:
The diagnostic tests are designed to Table 4-1 for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Table 4-1. Obtain as...
Acer Aspire V5-531 Notebook Service Guide - Page 162
...not replace a non-defective FRU. If the issue is properly connected to correct the problem. Power On Issue
Computer Shuts Down Intermittently
0
If the system powers off at a... Figure 4-1. Remove any recently installed software.
7. Makes sure the power cable is still not resolved, refer to the "Thermal Unit Failure" section on page 8-3.
4-4
Troubleshooting Plug the computer ...
Acer Aspire V5-531 Notebook Service Guide - Page 168
Internal Speaker Failure
Sound Problems
0
Perform the following , one at a time. If updated recently, roll back the audio driver to Start Control Panel System and Maintenance System ...
Acer Aspire V5-531 Notebook Service Guide - Page 176
... changed. 6. NOTE: NOTE:
Verify that have nothing to verify that the power supply being used at a time until failing FRU is found , replace the FRU. 3. If the problem does not recur, connect the removed devices one at least 10 times. 2. FRU replacement should be caused by a variety of reasons that all of...
Acer Aspire V5-531 Notebook Service Guide - Page 200
Aspire MS2361 Exploded Diagrams 6-4
Main Assembly 6-4 LCD Assembly 6-6 FRU List 6-7
6-2
Acer Aspire V5-531 Notebook Service Guide - Page 201
... will not be noted on the regional web or channel. For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may have a DIFFERENT part number code from those given in global configurations for the Aspire MS2361. Users MUST use the local FRU list provided by the regional Acer office on how to dispose it properly, or follow the...
Acer Aspire V5-531 Notebook Service Guide - Page 229
... technical material. Online Support Information
8-3 However some information sources will require a user i.d. Acer's Website offers convenient and valuable support resources. Online Support Information
This section describes online technical support services...included an Acrobat File to facilitate the problem-free downloading of telephone, fax
and email contacts for all technical queries.
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