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Acer Aspire E1-471 Support Question

Acer Aspire E1-471 Support Question

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Question posted by thigp on August 13th, 2014

Acer Laptop Aspire V5-471 Wont Boot

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Answer #1: Posted by freginold on October 8th, 2014 4:30 PM
freginold

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When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or themotherboard.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

Related Acer Aspire E1-471 Manual Pages

Acer Aspire E1-431 and E1-471 Notebook Service Guide - Page 2

... or implied, with respect to change without the prior written permission of Acer Incorporated. There are available on the ACER/CSD Website. For more information, go to http://csd.acer.com.tw.The information in this guide is subject to the contents hereof... be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any form or by Acer Incorporated.
Acer Aspire E1-431 and E1-471 Notebook Service Guide - Page 4

..., a part number change is made, it may not be provided by the regional Acer office to order FRU parts for Acer's global product offering. A list must be noted in this generic service guide. iv Acer-authorized Service Providers: The Acer office may have a different part number code than those given in the FRU list...
Acer Aspire E1-431 and E1-471 Notebook Service Guide - Page 7

BIOS 2-4 Information 2-4 Main 2-6 Security 2-8 Boot 2-12 Exit 2-13 BIOS Flash Utilities 2-14 DOS Flash Utility 2-15 WinFlash Utility 2-17 Clearing BIOS Passwords 2-18 Removing Insyde BIOS Passwords 2-19 Removing Insyde ...
Acer Aspire E1-431 and E1-471 Notebook Service Guide - Page 9

... Password Check 5-5 BIOS Recovery by Crisis Disk 5-7 CHAPTER 6 FRU (Field Replaceable Unit) List Exploded Diagrams 6-4 FRU List 6-8 Screw List 6-20 CHAPTER 7 Model Definition and Configuration Acer Aspire E1-431 7-3 Acer Aspire E1-431G 7-22 Acer Aspire E1-471 7-26 Acer Aspire E1-471G 7-34 CHAPTER 8 Test Compatible Components Microsoft® Windows® 7 Environment Test 8-4 ix
Acer Aspire E1-431 and E1-471 Notebook Service Guide - Page 15

...GHz, DDR3 1333 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache Acer E1-471 & E1-471G Intel® Core™ i3-3110M processor (3 MB L3 cache, 2.... 35 W), supporting Intel® 64 architecture, Intel® Smart Cache Chipset 0 Acer E1-431/E1-431G & Acer E1-471/E1-471G Mobile Intel® HM77 Express Chipset System Memory 0 Dual-channel ...
Acer Aspire E1-431 and E1-471 Notebook Service Guide - Page 16

...stereo speakers MS-Sound compatible Built-in microphone Graphics 0 Acer E1-431 Intel® HD Graphics with 128 MB of dedicated system memory...HDMI® (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content Protection) support Acer E1-471 Intel® HD Graphics 3000 with 128 MB of dedicated system memory, ...
Acer Aspire E1-431 and E1-471 Notebook Service Guide - Page 17

Acer E1-431G & E1-471G NVIDIA® GeForce® GT 620M with 1 GB of dedicated DDR3 VRAM, supporting...DVD+R, 4X DVD-R DL, 4X DVD+R DL, 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM Webcam 0 Acer Video Conference, featuring: Acer Crystal Eye webcam with 1280 x 1024 resolution 720p HD audio/video recording Hardware Specifications and Configurations...
Acer Aspire E1-431 and E1-471 Notebook Service Guide - Page 18

...8482; 802.11b/g/n Wi-Fi CERTIFIED™ Supporting Acer SignalUp™ wireless technology LAN: Gigabit Ethernet, Wake...pack Battery life: E1-431: 4.0 hours E1-431G: 4.5 hours E1-471: 4.5 hours E1-471G: 4.5 hours ENERGY STAR® 1-8 Hardware Specifications...
Acer Aspire E1-431 and E1-471 Notebook Service Guide - Page 19

... to customer request) NewsXpresso™ Hardware Specifications and Configurations 1-9 no PowerPoint or Outlook. Input and Control 0 Keyboard 86-/87-/91-key Acer FineTip keyboard with International Language support Support Application keys for Windows Vista/Windows 7 Touchpad Multi-gesture touchpad, supporting two-finger scroll...
Acer Aspire E1-431 and E1-471 Notebook Service Guide - Page 20

... Store (France, Spain, Germany, UK, Italy, Sweden, Netherlands, Belgium, Denmark, Portugal and Poland) Acer Identity Card Acer Registration Acer Updater eBay® shortcut (Australia, Austria, India, Ireland, Netherlands, Philippines, Poland, Russia, Singapore, Switzerland, US, CA, UK, FR, ES, IT, DE, MX only) &#...
Acer Aspire E1-431 and E1-471 Notebook Service Guide - Page 38

... simultaneously Features Specification Insyde 1.08 W25Q16BVSSIG (16M-bit), W25Q32BVSSIG (32M-bit) 4MB Serial Flash Memory  Insyde code base  boot block  non-shadow RAM support  uEFI Specification Acer TM4T_A11B keyboard 86-US/87-UK/91-JP key Yes Plug USB keyboard to the USB port directly: Yes  Phantom...
Acer Aspire E1-431 and E1-471 Notebook Service Guide - Page 62

BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS 2-4 Information 2-4 Main 2-6 Security 2-8 Boot 2-12 Exit 2-13 BIOS Flash Utilities 2-14 DOS Flash Utility 2-15 WinFlash Utility 2-17 Clearing BIOS Passwords 2-18 Removing Insyde BIOS Passwords 2-19 Removing Insyde ...
Acer Aspire E1-431 and E1-471 Notebook Service Guide - Page 63

...Load default settings - Navigation keys appear at the bottom of F12 Boot Menu is set the parameter to Enabled. To change the boot device without entering BIOS Setup Utility, set to Disabled. NOTE: ... Utilities BIOS Setup Utility 0 This utility is subject to specific models. To change the boot device without entering the BIOS SETUP, press F12 during POST (power-on self-test) when...
Acer Aspire E1-431 and E1-471 Notebook Service Guide - Page 64

...) i3-2350M CPU @ 2.30GHz 2.30 GHz WDC WD5000BPVT-22HXZT3 WD-WXD1EA1MTKR7 PIONEER DVD-RW DVRTD11RS V1.08 nVidia VGA REV75.17.2A.00.02 NXM0TCN004211279F67600 Aspire E1-471G Acer 38F3368F6BFE486FA70D047D7B523E39 Figure 2-1. Actual values may differ by model. Table 2-1.
Acer Aspire E1-431 and E1-471 Notebook Service Guide - Page 79

... Enter to Figure 2-21 5. Refer to exit the BIOS Boot Option menu. Removing Insyde BIOS Passwords 0 The BIOS password can only be removed by software utility. Keyboard Key Location 3. BIOS Boot Option Meun 4. Execute ClearPwd.EXE under the DOS mode. Press [ key before Acer logo disappears (Figure 2-18). System Utilities 2-19 Figure 2-19...
Acer Aspire E1-431 and E1-471 Notebook Service Guide - Page 169

...User Password). Jumper and Connector Locations 5-5 Press Power button. 2. Select Boot Option item 'USB HDD' as highlighted in Figure 5-4 and press ... it is requested, repeat Steps 1 through 5. Press [ key before Acer logo disappears (Figure 5-3). Clearing Password Check and BIOS Recovery 0 This section...Aspire E1-431/E1-431G & E1-471/E1-471G. Execute ClearPwd.EXE under the DOS mode. 5.
Acer Aspire E1-431 and E1-471 Notebook Service Guide - Page 175

...of this chapter whenever ordering for parts to return it properly, or follow the rules set by the regional Acer office to -date information available on how to repair or for RMA (Return Merchandise Authorization). FRU (Field ...PARTS, check the most up-to order FRU parts for the Aspire E1-431/E1-431G & E1-471/E1-471G. Part number changes will not be noted on how to dispose it .
Acer Aspire E1-431 and E1-471 Notebook Service Guide - Page 219

... RO Country Acer Part No E1-471-32354G 50Mnks CHINA Hong Kong NX.M0QCF.001 E1-471-32354G 50Mnks CHINA Hong Kong NX.M0QCF.003 E1-471-32354G 50Mnks CHINA China NX.M0QCN.003 E1-471-32356G 75Mnks WW WW N9.M0QWW.001 E1-471-32372G 50Mnks TWN GCTWN NX.M0QTA.001 E1-471-B962G 32Mnks AAP Vietnam NX.M0QSV.001 E1-471-B962G 50Mnks...
Acer Aspire E1-431 and E1-471 Notebook Service Guide - Page 224

Table 7-20. Wireless LAN1, Bluetooth, NB Chipset Model Country Acer Part No Wireless LAN1 E1-471-32352 G32Mnks India NX.M0QSI.001 3rd WiFi 1x1 BGN E1-471-32352 G32Mnks Vietnam NX.M0QSV.002 3rd WiFi 1x1 BGN E1-471-32352 G50Mnks Thailand NX.M0QST.001 3rd WiFi 1x1 BGN E1-471-32352 G50Mnks Vietnam NX.M0QSV.003 3rd WiFi...
Acer Aspire E1-431 and E1-471 Notebook Service Guide - Page 239

Compatibility Test Report released by Acer's internal testing department. Test Compatible Components 8-3 Refer to the Aspire E1-431/E1-431G & E1-471/E1-471G. Regarding configuration, combination and test procedures, please refer to the following lists for components, adapter cards, and peripherals which have passed these tests. All ...

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