Acer Aspire V5-471 Support Question
Acer Aspire V5-471 Support Question
Find answers below for this question about Acer Aspire V5-471.Need a Acer Aspire V5-471 manual? We have 1 online manual for this item!
Question posted by jovycarmela on July 20th, 2014
Aspire V5-471 Series Ms2360 Password
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Current Answers
Answer #1: Posted by techyagent on July 22nd, 2014 11:01 AM
techyagent
Member since:
June 17th, 2014 Points: 4,799,790
Member since:
June 17th, 2014 Points: 4,799,790
I refer you to the product service manual you have to carefully find the appropriate information please click here
THANKS
Techygirl
Related Acer Aspire V5-471 Manual Pages
Acer V5-471 Notebook Service Guide - Page 2
... dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any language or computer language, in this Aspire MS2360 Service Guide. All rights reserved. HDMI, the HDMI logo, and High Definition Multimedia Interface are available on the ACER/CSD website.
For more information, go...
Acer V5-471 Notebook Service Guide - Page 6
Exit 2-12 BIOS Flash Utilities 2-13
DOS Flash Utility 2-14 WinFlash Utility 2-14 Remove HDD/BIOS Password Utilities 2-15 Removing the HDD Password 2-15 Removing the BIOS Passwords 2-16 Clearing the BIOS Passwords 2-17 Using DMI Tools 2-18 LAN EEPROM Utility 2-18
CHAPTER 3 Machine Maintenance
Machine Disassembly and Replacement 3-5 Recommended Equipment 3-5 Replacement Requirements 3-5...
Acer V5-471 Notebook Service Guide - Page 8
... 4-19
Error Codes 4-20 BIOS Beep Codes 4-21
POST Codes 4-26 Component Codes 4-26 Progress Codes 4-31
CHAPTER 5 Jumper and Connector Locations
Mainboard Layout 5-3
Clearing Password Check and BIOS Recovery 5-7 Clearing the BIOS Passwords 5-7 Performing a BIOS Recovery 5-8
CHAPTER 6 FRU List
Aspire MS2360 6-4
Exploded Diagrams 6-4 Main Assembly 6-4 LCD Assembly 6-6
FRU List 6-7
viii
Acer V5-471 Notebook Service Guide - Page 17
... bundled Y Cable):
Gigabit Ethernet, Wake-on-LAN ready
Realtek RTL8411 EN controller
Privacy Control 0 BIOS supervisor, user, and HDD passwords Kensington lock slot
Power Adapter and Battery 0
19 V 3-pin 65 W AC adapter 4-Cell 2.8 Ah Li-ion battery pack ...
Acer V5-471 Notebook Service Guide - Page 38
... Drive
Item
Specification
Vendor and models
HGST HTS545032A7E384, SEAGATE ST320LT020/ 9YG142-188, WD WD3200LPVT-22G33T0
HGST HTS545050A7E380, SEAGATE 9WS142-188 ST500LT012, WD WD5000LPVT-22G33T0,
Product series
Hitachi Eagle/Jaguar Seagate Yarra Western Digital Scorpio Blue
Configuration
Interface
SATA, Third Generation
Capacity (GB)
250
320
500
750
Bytes...
Acer V5-471 Notebook Service Guide - Page 51
... Host Controller Not in use Not in use PS/2 port Touchpad Numeric data processor Not in use Not in use NVIDIA GeForce GT 620M Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 1E10 Intel(R) Management Engine Interface Xeon E3-1200/2nd Generation Intel(R) Core(TM) Processor Family PCI Express Root...
Acer V5-471 Notebook Service Guide - Page 62
BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS Menus 2-4 Main 2-6 Security 2-8 Boot 2-11 Exit 2-12
BIOS Flash Utilities 2-13 WinFlash Utility 2-14
Remove HDD/BIOS Password Utilities 2-15 Removing the HDD Password 2-15 Removing the BIOS Passwords 2-16 Clearing the BIOS Passwords 2-17
Using DMI Tools 2-18 LAN EEPROM Utility 2-18
2-2
Acer V5-471 Notebook Service Guide - Page 68
Figure 2-3. BIOS Security
Parameter Supervisor Password Is User Password Is HDD Password State Set Supervisor Password Set User Password Set HDD Password Password on Boot
Description Supervisor password setting User password setting Hard drive password setting Option to set the supervisor password Option to set a user password Option to set the hard drive password Option to its dealer.
2-8
...
Acer V5-471 Notebook Service Guide - Page 69
...save changes and exit from the BIOS Setup Utility. Removing a Password
0
Perform the following:
1. System Utilities
2-9
Retype the password in the Enter New Password and Confirm
New Password fields. 4.
Set Supervisor Password
Enter Current Password [
]
Enter New Password [
]
Confirm New Password [
]
Figure 2-5. Passwords are not case sensitive and the length must not...
Acer V5-471 Notebook Service Guide - Page 70
...Supervisor Password
Enter Current Password [
]
Enter New Password [
]
Confirm New Password [
]
Figure 2-6. Set Supervisor Password 2. Type the current password in the Enter New Password field. 4. Setup Notice 5. NOTE: NOTE:
Users can choose to Set. Type the new password in the Enter Current Password field and press Enter. 3.
Retype the password in the Confirm New Password field...
Acer V5-471 Notebook Service Guide - Page 75
Removing the HDD Password 0
NOTE: NOTE:
If the incorrect HDD password is generated. (Figure 2-11)
Password Error Status
HDD password error code
Figure 2-11. Figure 2-13. Password Encoding System Utilities
2-15 Unlock Key Code 3. Press Enter to remove the HDD and BIOS passwords.
Type the following command:
A\> unlock6 XXXXX 00
Figure 2-12. Password Error Status To reset the...
Acer V5-471 Notebook Service Guide - Page 76
... Enter. 5. Reboot the computer. 7.
Removing the BIOS Passwords 0 To clear a lost BIOS password (user or supervisor password), you need to short the clear password hardware gap (G2201) located on the mainboard. Figure 2-14. G2201 Hardware Gap
2-16
System Utilities In the HDD password prompt, type the master password generated in step 5, then press
Enter. Write down...
Acer V5-471 Notebook Service Guide - Page 77
... the AC adapter and all other peripherals from the hardware gap. 8. If no
password prompt appears, the BIOS passwords have been cleared. 10. Use an electrical conductivity tool to turn on the hardware... gap together. 5. If the prompt appears, repeat steps 4-9 until the BIOS passwords have been cleared. If the DIMM2 slot is occupied, remove the installed DIMM module and ...
Acer V5-471 Notebook Service Guide - Page 178
... displayed.
4-20
Troubleshooting In this situation BIOS shuts the system down . No message is displayed. CPU BIOS Update Code Mismatch
2. Temperature is disabled. An incorrect password was entered. IDE Primary Channel Master Drive Error
(The causes will issue four (4) short beeps, then shuts the system down . In this situation BIOS will...
Acer V5-471 Notebook Service Guide - Page 182
... flag
B0h
Check for errors
B2h
POST done- prepare to boot operating system
B4h
1
One short beep before boot
B5h
Terminate QuietBoot (optional)
B6h
Check password (optional)
B9h
Prepare Boot
BAh
Initialize DMI parameters
BBh
Initialize PnP Option ROMs
BCh
Clear parity checkers
BDh
Display MultiBoot menu
BEh
Clear screen (optional...
Acer V5-471 Notebook Service Guide - Page 192
Mainboard Layout 5-3 Clearing Password Check and BIOS Recovery 5-7
Clearing the BIOS Passwords 5-7 Performing a BIOS Recovery 5-8
5-2
Acer V5-471 Notebook Service Guide - Page 197
... an electrical outlet. 6. Press the button to access the Setup Utility. If the prompt appears, repeat steps 4-9 until the BIOS passwords have been cleared. Figure 2-5. If no
password prompt appears, the BIOS passwords have been cleared. 10. While resting the tool on the two contacts, plug one end of the AC adapter into...
Acer V5-471 Notebook Service Guide - Page 202
Aspire MS2360 Exploded Diagrams 6-4
Main Assembly 6-4 LCD Assembly 6-6 FRU List 6-7
6-2
Acer V5-471 Notebook Service Guide - Page 203
... FRU PARTS, check the most up-to return it properly, or follow the rules set by the regional Acer office to repair or for the Aspire MS2360.
For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may have a DIFFERENT part number code from those given in global configurations for RMA (Return Merchandise Authorization...
Acer V5-471 Notebook Service Guide - Page 235
and password. Also contained on this website are always looking for all technical queries.
These can download information on Acer's International Traveller's Warranty (ITW) Returned ...
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