Acer Aspire V5-431 Support Question
Acer Aspire V5-431 Support Question
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Question posted by jessicahatt89 on January 15th, 2014
Wont Boot Past The 'setting Up For First Use' Screen
I reset the labtop because I thought it was going back and I didnt want my personal information available to people. When I booted it back up later in the day when iI found out I.was going to be keeping it it said "setting up for first use" then while it was setting up it died I was cooking dinner and didnt know it was unplugged. Now it goes to the "setting up for first use" and then goes to the recovery error message and wont boot in any mode. Help!! This is a rented computer :(
Current Answers
Related Acer Aspire V5-431 Manual Pages
Acer V5-471 Notebook Service Guide - Page 3
... as menus, prompts, responses to know for personal injury.
! Example: [01] The server has been stopped User input (text that represents information displayed on a computer screen, such as command names, option letters, and words) are shown in constant width bold. The following conventions are used in this manual:
!
Example: At the prompt...
Acer V5-471 Notebook Service Guide - Page 4
... in this generic service guide. This service guide provides you with all technical information relating to the basic configuration for Acer's global product offering.
If, for repair...ordering FRU parts: Check the most up-to-date information available on cards, modems, or extra memory capabilities). General information 0 Before using this printed service guide. To better fit local market...
Acer V5-471 Notebook Service Guide - Page 28
... has the same effect as clicking on /off via the internal keyboard (Fn+F11) or the external keyboard/keypad. It can be used with other keys to the desktop +F1: Show the Help window + E: Open Windows Explorer +F: ... keys that perform Windows-specific functions. Scroll Lock Fn+F12
When On, the screen moves one line up or down when pressing the up or down cursor keys.
Acer V5-471 Notebook Service Guide - Page 29
...1-10.
Hardware Specifications and Configurations
1-19 Turns the touchpad On or Off.
Hotkeys
Table 1-10. Hotkeys
0
The computer uses hotkeys or key combinations to items on the Quick Launch toolbar and the system tray)
+Tab: Cycle through programs... LCD back light Switches the display output between the display screen, external monitor (if connected) or both. Table 1-9.
Acer V5-471 Notebook Service Guide - Page 31
... Alt+F10 to save settings and close the BIOS Setup screen. 6. Press F10 to enter the system recovery partition.
This will display the
eRecovery Management window. 7. During POST, press F1 to select the Main menu. 4. D2D Recovery 0
The Acer Disk to Disk (D2D) recovery function allows you to use the recovery partition to...
Acer V5-471 Notebook Service Guide - Page 62
BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS Menus 2-4 Main 2-6 Security 2-8 Boot 2-11 Exit 2-12
BIOS Flash Utilities 2-13 WinFlash Utility 2-14
Remove HDD/BIOS Password Utilities 2-15 Removing the HDD Password 2-15 Removing the BIOS Passwords 2-16 Clearing the BIOS Passwords 2-17
Using DMI Tools 2-18 LAN EEPROM Utility 2-18
2-2
Acer V5-471 Notebook Service Guide - Page 63
... in the menu bar.
Press to be change the boot device without entering the BIOS Setup Utility, set the parameter to enter the multi-boot menu. To change . Navigation keys appear on the bottom of the screen. The default setting of the screen before making changes to Chapter 4, Troubleshooting when a problem arises. System Utilities...
Acer V5-471 Notebook Service Guide - Page 66
...
Total Memory Video Memory Quiet Boot
Network Boot
Total system memory available
System memory allocated for graphics processing
Show the original equipment manufacturer (OEM) screen during system boot instead of the typical POST screen
Option to boot system from LAN
F12 Boot Menu
Option to enter the Boot menu during POST
D2D Recovery
Option to set the system time and...
Acer V5-471 Notebook Service Guide - Page 68
... Password Set User Password Set HDD Password Password on Boot
Description Supervisor password setting User password setting Hard drive password setting Option to set the supervisor password Option to set a user password Option to set the hard drive password Option to enter the password, three attempts are allowed before system halts. Resetting the BIOS password may require the user to...
Acer V5-471 Notebook Service Guide - Page 69
... not appear on Boot parameter.
5.
Press F10 to save changes and exit from the BIOS Setup Utility. Retype the password in the Enter New Password field and press Enter.
The Set _______ Password dialog box appears. Type a new password in the Confirm New Password field and press Enter.
+ IMPORTANT:
Use care when typing...
Acer V5-471 Notebook Service Guide - Page 70
... Enter.
Type the new password in the Confirm New Password field. Setup Notice 5. Computer sets Supervisor Password parameter to enable the Password on Boot parameter. 6. Setup Notice
Changes have been saved. [Continue]
Figure 2-7. Changing a Password
0
1. Set Supervisor Password
Enter Current Password [
]
Enter New Password [
]
Confirm New Password [
]
Figure 2-6. Retype...
Acer V5-471 Notebook Service Guide - Page 71
Hard disk drive 2. External USB optical drive 6. Optical disc drive 3. Network boot 4. By default, the computer searches for boot devices in which the Setup Utility attempts to boot the operating system. BIOS Boot
System Utilities
2-11 Figure 2-8.
Boot 0
Use this tab to set the preferred drive sequence in the following order: 1. External USB hard drive 5. External USB ...
Acer V5-471 Notebook Service Guide - Page 73
...computer. 4. Press and hold the Fn + Esc keys (this is used . Use the Flash utility to finish loading BIOS Flash, do not boot system. NOTE: NOTE:
Do not install memory related drivers (XMS, ...+ Esc keys after POST. NOTE: NOTE:
If a Crisis Recovery Disc is not available, create one before Flash utility is used . Insert the USB device containing the renamed BIOS file and the Crisis Recovery disk ...
Acer V5-471 Notebook Service Guide - Page 74
...: 1. Double click the WinFlash executable file. 2.
Execute to enter Setup Menu. 2. Select Boot Menu to position 1. Figure 2-10. Example: If using USB HDD to Update BIOS, move USB HDD to modify boot priority order. DOS Flash Utility 0
Perform the following to use the DOS Flash Utility: 1. Insert the USB HDD and reboot computer. 4. Click...
Acer V5-471 Notebook Service Guide - Page 164
...the brightness to the User Manual for instructions on the screen). There are no red Xs or yellow exclamation marks
....
Click Apply and check the display. Boot the computer. Remove and reinstall the video driver. ... page 4-7.
7. Refer to the Online Support Information on the desktop and select Personalize Display Settings.
Click and drag the Resolution ...
Acer V5-471 Notebook Service Guide - Page 165
... page 8-3
LCD Failure 0
If the LCD fails, perform the following, one at a time. If the issue is still not resolved, refer to the Online Support Information on -screen prompts. 9. LCD Failure
Troubleshooting
4-7 If the issue is still not resolved, refer to the Online Support...
Acer V5-471 Notebook Service Guide - Page 169
... to verify that
Speakers are set to the Online Support Information on the Playback tab and ...using System Restore. 10. Remove any recently installed hardware or software. 9. If the issue is remains, repeat step 9, selecting an earlier time and date. 11. Select Speakers and click Configure to Start Control Panel Hardware and Sound Sound. Follow the on-screen...
Acer V5-471 Notebook Service Guide - Page 182
...and SCSI drives
A0h
Set time of day
A2h
Check key lock
A4h
Initialize Typematic rate
A8h
Erase F2 prompt
AAh
Scan for F2 key stroke
ACh
Enter SETUP
AEh
Clear Boot flag
B0h
Check for...
BCh
Clear parity checkers
BDh
Display MultiBoot menu
BEh
Clear screen (optional)
BFh
Check virus and backup reminders
C0h
Try to boot with INT 19
C1h
Initialize POST Error Manager (PEM)
...
Acer V5-471 Notebook Service Guide - Page 198
...) can be used to reboot the...a BIOS Recovery 0
Boot Block
0
An interruption during the creation of the crisis disk.
2. Set up a system with minimum BIOS initialization.You need to access and execute the boot block to boot up a computer running... Type startup.nsh. The BIOS boot block refers to go into an available USB port.
3. Open the Notepad program and create a new file.
4. Figure ...
Acer V5-471 Notebook Service Guide - Page 203
Users MUST use the local ... the rules set by the regional Acer office on how to order FRU parts for repair and service of this chapter whenever ordering for parts to -date information available on the ...regional web or channel. Refer to this printed Service Guide. NOTE: NOTE:
WHEN ORDERING FRU PARTS, check the most up-to repair or for the Aspire MS2360. ...
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