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Acer Aspire V3-551G Support Question

Acer Aspire V3-551G Support Question

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Question posted by rayolvera on May 19th, 2014

I Keep Getting The Message On Boot Up: Unbootable Device

This is the second hard drive this is happened on. I've changed the RAM.

Current Answers

Answer #1: Posted by waelsaidani1 on May 19th, 2014 7:53 PM
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,797
90
points
This is a hard drive problem

Related Acer Aspire V3-551G Manual Pages

Acer V3-551 and 551G Notebook Service Guide - Page 2

... 3-3 USB Board View 3-4 Power Board View 3-5 CMOS Jumper 3-6 Chapter 4. System Utilities BIOS Setup Utility 2-2 Navigating the Bios Setup Utility 2-2 BIOS 2-3 Information 2-3 Main 2-5 Security 2-6 Boot 2-10 Exit 2-11 Boot Manager 2-12 BIOS Flash Utilities 2-13 DOS Flash Utility 2-14 WinFlash Utility 2-16 Miscellaneous Tools 2-18 Using DMITools 2-18 Using the LAN MAC EEPROM...
Acer V3-551 and 551G Notebook Service Guide - Page 3

...17 Other Functions Failure 4-18 BIOS Problems 4-18 Intermittent Problems 4-19 Undetermined Problems 4-19 Chapter 5. Service and Maintenance Introduction 5-3 Recommended Equipment 5-3 Maintenance Flowchart 5-4 Getting Started 5-6 Battery Pack Removal 5-7 Battery Pack Installation 5-8 Dummy Card Removal 5-9 Dummy Card Installation 5-10 Base Door Removal 5-11 Base Door Installation 5-13...
Acer V3-551 and 551G Notebook Service Guide - Page 4

Test Compatible Components Microsoft® Windows® 7 Environment Test 7-2 Aspire V3-5510 7-2 Chapter 8. Online Support Information Introduction 8-2 iii FRU (Field Replaceable Unit) List Exploded Diagram 6-3 Main Assembly 6-3 Lower Cover Assembly 6-5 Upper Cover Assembly 6-6 LCD Assembly 6-7 FRU ...
Acer V3-551 and 551G Notebook Service Guide - Page 5

... incidental or consequential damages resulting from any form or by Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. The information in this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated ... for the updates made on the ACER/CSD website. No part of Advanced Micro Devices, Inc.
Acer V3-551 and 551G Notebook Service Guide - Page 6

...press Enter. • Screen output (text that is important to input, and error messages) are shown in bold. v IMPORTANT: Indicates information that represents information displayed on a ... topic. CAUTION: Indicates a potential loss of additional information related to input, and error messages) are shown in constant width. The following conventions are used in this manual: WARNING:...
Acer V3-551 and 551G Notebook Service Guide - Page 13

... power is on or off. Use to turn the computer on . Receives audio input for video communications. Hardware Specifications and Configurations 1-6 Touch-sensitive pointing device that functions like a computer mouse. Notebook Tour Top View 65 4 1 3 2 # Icon Item 1 Power Button 2 Touchpad 3 Keyboard 4 Display Screen 5 Microphone 6 Webcam Figure 1:1. Also called Liquid...
Acer V3-551 and 551G Notebook Service Guide - Page 14

...; Blue: Battery is active. 1-7 Hardware Specifications and Configurations HDD Indicator Indicates hard disk drive or card reader access. Wireless Connectivity Indicator Indicates the computer wireless connectivity status: • Off: Not connected to any wireless device. • Amber: A wireless device is fully charged. Front View 1 2 Figure 1:2. NOTE: Only one card can...
Acer V3-551 and 551G Notebook Service Guide - Page 15

Use for air flow. 3 Air Vents CAUTION: Do not cover the air vents. 4 VGA Port Connects to a headset. Connects to USB 2.0 / 3.0 (SuperSpeed USB) devices. 6 USB 3.0 Port NOTE: Devices without USB 3.0 certification may not be compatible. 7 Microphone Jack Connects to a microphone. 8 Headset Jack Connects to a VGA cable for external video output. 5 HDMI Port Supports...
Acer V3-551 and 551G Notebook Service Guide - Page 44

... menu are shown on -self-test) when the "Press to enter Setup." message is subject to specific models. Read this carefully when making changes to parameter values. • System information is prompted on the bottom of the screen. To change the boot device without entering the BIOS utility, press F12 during POST (power-on the...
Acer V3-551 and 551G Notebook Service Guide - Page 45

...Main Security InsydeH20 Setup Utility Boot Exit CPU Type: CPU ...Aspire V3-5510 Acer FD525D8736B011E19990DC0EA1BF6BED Rev. 3.7 F1 Help Esc Exit Select Item Select Menu F5/F6 Change Values Enter Select Sub-Menu Figure 2:1. Displays the system BIOS version. NOTE: The screens provided are for reference only. Information The Information tab displays a summary of the HDD (hard disk drive...
Acer V3-551 and 551G Notebook Service Guide - Page 52

... escape the menu F1 Help Esc Exit Select Item Select Menu F5/F6 Change Values Enter Select Sub-Menu Figure 2:10. Boot The Boot tab allows the user to configure the order of boot devices used to move it up the list. BIOS Boot F9 Setup Defaults F10 Save and Exit System Utilities 2-10 ATAPI CDROM...
Acer V3-551 and 551G Notebook Service Guide - Page 54

...;andʆto change option, ENTER to use the F12 Boot menu: 1. Perform the following to select an option Figure 2:12. The Boot Manager screen appears. System Utilities 2-12 Start the computer. 2. Boot Manager Screen 3. Use the ↑ and ↓ keys to select and continue with the boot procedure. Press Enter to highlight a boot device. 4. When prompted...
Acer V3-551 and 551G Notebook Service Guide - Page 56

...Changing the BIOS Boot Priority Order 5. Insert the USB HDD and reboot the computer. 6. Copy the DOS mode flash files to enter the BIOS Setup Utility. 3. ATAPI CDROM : MATSHITABD-CMB UJ160 Use or to select a device.... Enter the BIOS folder. Perform the following to Boot on page 2-10). C:\ROMs\Q5Wx8100\DOS>dir Volume in drive C is ISS_4GB Volume Serial Number is 3666-33A4 ...
Acer V3-551 and 551G Notebook Service Guide - Page 60

... 3. To update the DMI Pool, perform the following examples show the commands and the corresponding output information: 1. Boot from Memory: Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): Aspire Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxxxxxxxxxxxxxx Asset Tag (Type3, Offset04h...
Acer V3-551 and 551G Notebook Service Guide - Page 78

...Replace LCD NG panel/cable LCD panel/cable ok OK Replace M/B Can Power on OK RAM module well connected OK RAM module OK OK Lcd cable well connected OK NG Go to no power, refer to...Failure on page 4-3. Remove any memory cards and CD/DVD discs. 10. If the computer boots correctly, add the devices one by removing the power cable and battery. If there is no power Trouble shooting step...
Acer V3-551 and 551G Notebook Service Guide - Page 79

...device is still not resolved, refer to the desired resolution. • Click Apply and check the display. If the display is too dim at the highest brightness setting, the LCD is not running on page 8-2. Readjust if necessary. 4. Troubleshooting 4-5 Boot...alone as this may reduce display brightness. 2. Remove the drives (refer to Online Support Information on -screen prompts. ...
Acer V3-551 and 551G Notebook Service Guide - Page 83

...SPK cable NG OK Re-assemble the SPK cable to determine that: • The device is listed under Other Devices 3. Make sure that other audio applications are set mid range: • Click the...slider to 50 and not muted. Boot the computer. 2. If updated recently, roll back the audio driver to Start > Control Panel > System and Maintenance > System > Device Manager. Confirm that the volume is...
Acer V3-551 and 551G Notebook Service Guide - Page 99

... cables from the system and its peripherals. Place the system on a flat work surface. 2. If the device is in sleep mode, wait for the Home Screen to clear. Perform the following prior to any maintenance procedures: 1. b. Getting Started The flowchart (Figure 5:1, page 5-4) identifies sections illustrating the entire removal and installation sequence. If...
Acer V3-551 and 551G Notebook Service Guide - Page 204

Part number changes will not be noted on the regional web or channel. NOTE: When ordering FRU parts, check the most up-to return the defective parts. 6-2 FRU (... number code from those given in global configurations for repair and service of this chapter whenever ordering for parts to order FRU parts for the Aspire V3-5510.
Acer V3-551 and 551G Notebook Service Guide - Page 219

...is tested and verified by the Acer Mobile System Testing Department. Refer to the Aspire V3-5510 Compatibility Test Report released by Acer's internal testing department. AP.06501.033...are tested under Windows® 7 environment. Microsoft® Windows® 7 Environment Test Aspire V3-5510 Vendor Adapter Type 10001081 DELTA 65W 10001023 LITEON 65W 60016453 CHICONY POWER 65W 10001045 ...

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