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Acer Aspire V3-531 Support Question

Acer Aspire V3-531 Support Question

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Question posted by Joseph1r on May 26th, 2013

My Comp Isn't Letting Me Open Any Programs

My comp isn't letting me open any programs or anything it just keeps on have this one program pops up that says Internet security 2013 (I think this may be a virus) and it runs a virus scan and these same viruses shows up and they don't seem to be real viruses or viruses that would be on my laptops and when I try to run any other programs a message pops up in the toolbar in the bottom right side of my desktop that's tells me can't run that program massive viruses detected run the "Internet security 2013" and the icon for the Internet security 2013 is a badge shape with windows icon.      PLEASE HELP ME

Current Answers

Answer #1: Posted by FullWolfMoon on May 27th, 2013 2:58 AM
This answer was accepted by the poster of the original question.
FullWolfMoon

Member since:
January 9th, 2012

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It sounds like you've got a rogue virus on your computer. Don't panic, this is comletely something you can resolve. It pops up like that with spamware, trying to convince you to buy their product by trying to convince you that your computer is infected. There are lots of sites online that help you follow through various steps to remove it, but if you need one, here is a helpful one: http://www.ehow.com/how_6889985_rid-rogue-virus.html. You can also look up on youtube how to do a removal, there are various methods that work. 

Related Acer Aspire V3-531 Manual Pages

User Manual - Page 4

... from lithium battery pack. • The bottom surface, areas around ventilation openings and AC adapter may contain small parts. Keep them out of the reach of the branch circuit rating. The overall system...sure that the total rating of internal components and to rest on the marking label. These openings must not exceed 80% of small children. The plug only fits in too many devices. ...
User Manual - Page 5

.... Do not use in other risks. For more information on power cord requirements, contact an authorized reseller or service provider. Unplug this product yourself, as opening or removing covers may interfere with the system meets the requirements for that is a safety feature. Guidelines for use in the country/region where the...
User Manual - Page 6

...when possible. Replacing the battery pack The notebook uses lithium batteries. Batteries may also explode if damaged. Keep them in fire. The full performance of batteries in summer or winter. When the operation time becomes...the battery is especially limited in your product. For safety reasons, and to keep the battery between 15°C and 25°C (59°F and 77°F). In case ...
User Manual - Page 7

... open the enclosure. This device meets RF exposure guidelines when used normally, and it may include, but are positioned at least 1.5 centimeters (5/8 inches) away from the equipment when not in any area, and always switch off all telephone lines from your reseller for purchase options. For safety reasons, turn off your laptop...
User Manual - Page 12

We do some stretching exercises. • Breathe fresh air as often as open windows, for extended periods of time. If this is unavoidable, work habits to make your computer use more information, please refer to "Regulations and safety ...
User Manual - Page 13

... The printed Aspire Series Generic ... run the Adobe Reader setup program first.... Follow the instructions on the screen to the basic features and functions of your Acer notebook, we have designed a set of the power button. Your guides To help you get started with language such as Acer eRecovery Management, using your computer Turning your computer on and off , the Just...
User Manual - Page 23

... (if you are connected to a network domain), or switch users (if you're not connected to a network domain) < > + : Minimizes all windows < > + : Open the Run dialog box < > + : Cycle through programs on the taskbar < > + : Open Ease of Windows, some shortcuts may not function as clicking the right mouse button; English 4 Windows keys The keyboard has two...
User Manual - Page 25

....16:9 quality means true home theater visuals have finally arrived for easy connection to an octave of downward extension in sound that is more spacious, open, and dramatic, improving listening comfort and making listeners feel as if the action is happening all around them. The playback of music, movies, and games...
User Manual - Page 26

...fingerprint, Acer Bio-Protection Fingerprint Solution incorporates protection against unauthorized access to open applications in the Acer ProfileLaunch icons area; Acer ProfileLaunch** can now enjoy...the Microsoft Windows operating system. easy music player launching with Acer FingerLaunch. secure Internet favorites via Password Bank; English 7 Using the system utilities Acer Bio-...
User Manual - Page 27

... is a handy utility that the resolution setting of your second monitor is set up: 1 Run Acer GridVista and select your preferred screen configuration for each display from the taskbar. 2 Drag and...multiple windows on the same screen. To access this function, please go to Start, All Programs and click on certain models. Acer GridVista is only available on Acer GridVista. English 8...
User Manual - Page 28

...key above . You will open the Welcome screen; Alternatively, you can also create backups manually by pressing the Acer Backup Manager key. from the Start menu and go to Start > All Programs > Acer Backup Manager ... or as you need to select an external drive or your settings at any time, run Acer Backup Manager from this screen you wish to the following screen. You can go through...
User Manual - Page 31

... of Acer eRecovery Management, you can burn the factory default image or back up drivers and applications. 1 Click on Start > All Programs > Acer > Acer eRecovery Management. 2 Acer eRecovery Management opens to the Backup page. 3 Select the type of backup (factory default or drivers and applications) you would like to burn to disc...
User Manual - Page 33

...previously burned backup discs, you will reboot. 7 After rebooting, when the Acer logo shows, press the F12 key to open the Boot Menu. Windows will be installed from the recovery disc. 9 Insert the ...to Exit Saving Changes. Do this before rebooting your computer. 2 During startup when the Acer logo shows, press the F2 key to enter BIOS Setup, where you can set system parameters. 3 Use ...
User Manual - Page 37

...it was stopped, restart the movie from the beginning or eject the disk. Recent Videos: Shows video clips saved recently. Note: Function availability will appear at full screen. Note: The Video...kinds of a scene by clicking the Snapshot button in the pop-up control panel will depend on it. Playing a video file: Click Videos to open a file browser to navigate to the video clip you to...
User Manual - Page 38

...: Click Live Update to connect to the Internet to check for newly shared media servers....to suit your computer. Click HomeMedia to open the main page that produces minimal distortion ... preferences. English 19 HomeMedia HomeMedia is a program that allow you to finetune its original aspect... select from CinemaVision, Letterbox or Pan & Scan: • The Letterbox option displays widescreen...
User Manual - Page 40

... convenient access to your computer. The songs in four directions. Use the pop-up control panel to the Arcade section above. Select the folder, CD or category that shows both individual pictures and folders. Click Play to listen to open the main page. Albums Acer Arcade Deluxe lets you want to listen to...
User Manual - Page 43

... power, you are advised to remove the battery pack from obtaining the maximum battery charge, and will enter first, and that the end with the open battery bay; To install a battery pack: 1 Align the battery with the contacts will also shorten the effective lifespan of the battery. Extreme temperatures may adversely...
User Manual - Page 46

...monitor and other external devices. 7 Disconnect the Kensington lock if you are using one to secure the computer. Preparing the computer Before moving around When you go within short distances, for example... computer from external accessories: 1 Save any open the display; Moving around or traveling with you This section gives you are just moving within the building. You can put ...
User Manual - Page 47

... off but the Sleep indicator is turned off , the computer has entered Hibernation mode and is on, the computer has entered Sleep mode. To resume, open the display (if closed), then press and release the power button. Preparing the computer After disconnecting the computer from the drive(s). What to take with...
User Manual - Page 66

...Contact your dealer or an authorized service center. 47 English Troubleshooting This chapter shows you still encounter problems after going through the corrective measures, please contact your... system (bootable) disk into the floppy drive (A:), then press to more serious problems require opening up the computer. error I/O parity error Contact your dealer. If the problem cannot be ...

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