Acer Aspire V3-471 Support Question
Acer Aspire V3-471 Support Question
Find answers below for this question about Acer Aspire V3-471.Need a Acer Aspire V3-471 manual? We have 1 online manual for this item!
Question posted by prinbo on January 12th, 2013
System And Recovery Disks Will Not Load.
I used the recovery manager on my pc and when it rebooted windows would not install. I received the system and recovery disks from Acer and I can not get them to load. My boot manager only gives me the chose of IDE-0, IDE-1 and Network. What do I do?
Current Answers
Related Acer Aspire V3-471 Manual Pages
Acer Aspire V3-471 Notebook Service Guide - Page 5
... Software 1-10 Optional Items 1-11 Warranty 1-11 Environment 1-11
Notebook Tour 1-12 Touchpad Basics 1-19 Using the Keyboard 1-20 Windows Keys 1-22 Hotkeys 1-23 System Block Diagram 1-25
Specification Tables 1-26 Computer specifications 1-26 System Board ... Interface 1-30 BIOS 1-30 Keyboard 1-30 Hard Disk Drive (AVL components 1-31 Hard Disk Drive (AVL components) (Continued 1-32
v
Acer Aspire V3-471 Notebook Service Guide - Page 7
...Password 2-21
Miscellaneous Tools 2-22 Using DMITools 2-22 Using UUIDTools 2-26 Using the LAN MAC EEPROM Utility 2-28 Crisis Disk Recovery 2-29
CHAPTER 3 Machine Maintenance Procedures
Introduction 3-5 General Information 3-5 Recommended Equipment 3-5 Maintenance Flowchart 3-6 Getting Started 3-7
Battery Pack Removal 3-8 Battery Pack Installation 3-8 Dummy Card Removal 3-9 Dummy Card...
Acer Aspire V3-471 Notebook Service Guide - Page 9
... 4-17
CHAPTER 5 Jumper and Connector Locations
Mainboard Jumper and Connector Locations 5-3 Clearing Password Check and BIOS Recovery 5-5
Clearing Password Check 5-5 BIOS Recovery by Crisis Disk 5-7
CHAPTER 6 FRU (Field Replaceable Unit) List
Exploded Diagrams 6-4 FRU List 6-7 Screw List 6-17
CHAPTER 7 Model Definition and Configuration
Acer Aspire V3-471 7-3 Acer Aspire V3-471G 7-52
ix
Acer Aspire V3-471 Notebook Service Guide - Page 12
...Items 1-11 Warranty 1-11 Environment 1-11
Notebook Tour 1-12 Touchpad Basics 1-19 Using the Keyboard 1-20 Windows Keys 1-22 Hotkeys 1-23 System Block Diagram 1-25
Specification Tables 1-26 Computer ...Combinations 1-29 Video Interface 1-30 BIOS 1-30 Keyboard 1-30 Hard Disk Drive (AVL components 1-31 Hard Disk Drive (AVL components) (Continued 1-32 DVD Super-Multi Drive 1-33...
Acer Aspire V3-471 Notebook Service Guide - Page 17
Acer V3-471G
NVIDIA® GeForce® GT 630M with 2/1 GB of dedicated DDR3 VRAM, ...264 (AVC) decoding
HDMI® (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content Protection) support
Storage 0
Hard disk drive:
320/500/750 GB or larger
Multi-in-1 card reader, supporting:
Secure Digital™ (SD) Card...
Acer Aspire V3-471 Notebook Service Guide - Page 37
NVDIA GeForce for V3-471G Realtek RTL8411-CG Embedded in PCH Intel Huron River or Chief River Bluetooth 4.0 +EDR with full support for BT 2.1 +EDR WLAN/BT Combo Module ... Card reader eSata
Specification Intel HM77 (Panther Point) Integrated Graphics Controller for each
core A 256-KB shared instruction/data second-level cache (L2) for V3-471;
Acer Aspire V3-471 Notebook Service Guide - Page 66
...Utility 2-3
BIOS 2-4 Information 2-4 Main 2-6 Security 2-8 Boot 2-12 Exit 2-13
BIOS Flash Utilities 2-14 DOS Flash Utility 2-15 WinFlash Utility 2-17
Clearing BIOS Passwords 2-18 Removing Insyde BIOS Passwords 2-19 Removing Insyde HDD Password 2-21
Miscellaneous Tools 2-22 Using DMITools 2-22 Using UUIDTools 2-26 Using the LAN MAC EEPROM Utility 2-28 Crisis Disk Recovery 2-29
2-2
Acer Aspire V3-471 Notebook Service Guide - Page 68
...ST DVDRAM GT51N V1.05 Intel V2126 ZQS01234567ZRAARVENBW3 ZQS_AssetTag_1234567890ABCDEFCDE Aspire V1 Acer 1111111111ABCDEF1234567890ABCDEF
Figure 2-1. BIOS Information
Parameter
Description
CPU Type
CPU (central processing unit) type and speed of system
CPU Speed
Speed of the CPU
HDD Model Name
Model name of HDD (hard disk drive) installed on primary IDE master
HDD Serial Number
Serial...
Acer Aspire V3-471 Notebook Service Guide - Page 73
...Enter New Password field. Characters do not appear on -Boot authentication is required during system boot
Option
Disabled or Enabled
! Use the ↑ and ↓ keys to set to ... on Boot
Shows if password is enabled, the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure. System Utilities
2-9 NOTE: NOTE:
When prompted to Crisis Disk Recovery. Refer...
Acer Aspire V3-471 Notebook Service Guide - Page 76
...load the operating system. Boot priority order: 1. BIOS Boot
2-12
System Utilities Network Boot: Realtek PXE B04 D00 5. Boot 0
The Boot tab allows changes to the order of boot devices used to escape the menu
Figure 2-10. HDD: WDC WD3200BPVT-22JJ5T0 2. USB CDROM:
3.7
Item Specific Help Use...;Onboard hard disk drive
DVD drive in the module bay Use ↑ and ...
Acer Aspire V3-471 Notebook Service Guide - Page 78
... power to bootable USB HDD. 3.
NOTE: NOTE:
If a Crisis Recovery Disc is not available, create one before Flash utility is used . NOTE: NOTE:
Flash utility has auto execution function.
2-14
System Utilities
Copy Flash Utility to finish loading BIOS Flash, do not boot system. Use the Flash utility to update the system BIOS Flash ROM...
Acer Aspire V3-471 Notebook Service Guide - Page 82
...BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure or flashing the BIOS. CAUTION: If Password-on-Boot authentication is displayed, the BIOS password
has been cleaned ... DOS mode, execute ClearPwd.exe.
76776356
Figure 2-17. Clear BIOS Password 3. See Crisis Disk Recovery. This section provides details about removing Insyde HDD/BIOS passwords. Press any key to exit ...
Acer Aspire V3-471 Notebook Service Guide - Page 84
... Password on Boot is set ... be cleared by the Crisis Disk Recovery procedure. (The default parameter of Password on Boot' is entered three times, ...the message System will halt! There are two methods to Disabled. 1. ! is unable to Set and 'Password on Boot...Supervisor Password Error
If user is displayed on Boot is displayed, supervisor password has been removed....
Acer Aspire V3-471 Notebook Service Guide - Page 160
... Volume
Table 4-4. Memory Initial for Crisis Recovery Simple Memory test TXT function early Initialization Start to use Memory Set cache for Normal boot. Table 4-3. (Continued)SEC Phase POST Code Table
Functionality Name ... Memory Initial for physical memory Recovery device Initialization Found Recovery image Recovery image not found Load Recovery Image completed
4-18
Troubleshooting
Acer Aspire V3-471 Notebook Service Guide - Page 168
Mainboard Jumper and Connector Locations 5-3 Clearing Password Check and BIOS Recovery 5-5
Clearing Password Check 5-5 BIOS Recovery by Crisis Disk 5-7
5-2
Acer Aspire V3-471 Notebook Service Guide - Page 171
Clearing Password Check 0
NOTE: NOTE:
The following steps: 1.
Select Boot Option item 'USB HDD' as highlighted in Figure 5-4 and press Enter to clear the password by the following procedure is only for the Aspire V3-471 & V3-471G.
Clearing Password Check and BIOS Recovery 0
This section provides users with the standard operating procedures of clearing password and...
Acer Aspire V3-471 Notebook Service Guide - Page 173
... USB storage disk using the Fast Format option. 2. Save ROM file (file name: ZQS.fd) to a successful one once the previous BIOS flashing process failed. Press Power button to boot up the system with Windows 7 OS.
Jumper and Connector Locations
5-7 When CRISIS is no other BIOS file saved in AC power. 5.
BIOS Recovery Hot Key...
Acer Aspire V3-471 Notebook Service Guide - Page 177
...printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office to return it properly, or follow the rules set by the regional Acer office on how to dispose it .
For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may have a DIFFERENT ... Unit) List
6-3 NOTE: NOTE:
WHEN ORDERING FRU PARTS, check the most up-to repair or for the Aspire V3-471 & V3-471G.
Acer Aspire V3-471 Notebook Service Guide - Page 244
Acer Aspire V3-471G 0
Table 7-8. RO, Description
Model
RO
Country
Acer Part No
V3-4710G-53 214G75Ma
CHINA China
NX.RZ5CN.001
V3-4710G-53 214G75Ma
AAP
Thailand
NX.RZ5ST.001
V3-4710G-53 214G75Ma
AAP
Thailand
NX.RZ5ST.004
V3-4710G-53 214G75Makk
CHINA
China
NX.RZ6CN.001
V3-4710G-53 214G75Makk
AAP
Thailand
NX.RZ6ST.002
V3-4710G-53...
Acer Aspire V3-471 Notebook Service Guide - Page 321
... peripherals which have passed these tests. Test Compatible Components
This computer's compatibility is tested and verified by the Acer Mobile System Testing Department. All of its system functions are tested under Windows® 7 environment. Refer to the Aspire V3-471 & V3-471G. Compatibility Test Report released by Acer's internal testing department.
Test Compatible Components
8-3
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