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Acer Aspire 5742 Support Question

Acer Aspire 5742 Support Question

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Question posted by TroubleMaker5742 on March 22nd, 2013

Acer Aspire 5742 Plugged In, But Not Charging

My Acer Aspire 5742 won't charge while I'm using it. When the computer is turned off, the battery will charge. When I try to charge the computer while It's running, it doesn't give me the "Plugged in, not charging" message.

Current Answers

Answer #1: Posted by tintinb on April 6th, 2013 9:21 AM
This answer was accepted by the poster of the original question.
tintinb

Member since:
October 26th, 2012

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The common cause of "Plugged In, Not Charging" issue is related to battery memory proble. You can fix this issue by following the steps below.

1. Drain the remaining charge of the battery until emptied

2. Turn off the laptop

3. Plug in the AC adapter/charger of the laptop

4. Do not open or use the device until it is fully charged

5. Use the battery when the laptop is fully charged

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

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