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Acer Aspire 5532 Support Question

Acer Aspire 5532 Support Question

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Question posted by wilhelm2 on April 28th, 2011

Keyboard Problem With Aspire 5532

Some of the keys os n my Aspire5532 are not functioning.  I removed on of the offending keys and find that the white plastic framework that kicks the keys back up have deteriorated and broken.  This causes the key to stick or jam either before or after being struck.  It seems to be those keys I use most often including the space bar.  Are replacements available and how do I go about ordering some?

Current Answers

Answer #1: Posted by suria92 on May 16th, 2011 1:17 AM
This answer was accepted by the poster of the original question.
suria92

Member since:
March 11th, 2011

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First, shutdown your PC and remove the mains plug, unplug the keyboard (remember which socket) and hold it upside down to release any debris from inbetween the keys (pressing the keys is a good way to release it

Answer #2: Posted by bpshbp on May 28th, 2011 5:23 AM
bpshbp

Member since:
November 18th, 2010

Points: 130,470
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    • 1

      Unplug the computer from the wall outlet and power it down. Remove the power cord from the rear of the laptop.

    • 2

      Turn the Acer Aspire over and remove the battery pack by sliding the battery catch and pulling the pack out. Open the laptop and push the screen back to its full extension.

    • 3

      Point a strong light at the keyboard. Look at the problem keyboard areas for signs of debris under the keys or for any small broken plastic parts. If there is an obvious blockage, such as a crumb or piece of dirt, remove it using tweezers. If a key still sticks, press down on the key below with your thumb. Take a flat head screwdriver in your other hand and gently pry off the stuck key from the top edge.

    • 4

      Check for any sticky dirt and wipe it away with a dry cloth. Use a can of compressed air to blow out any dust and particles from underneath the keys.

    • 5

      Assess the plastic casing clip for signs of damage. If undamaged, snap the key back into place with your thumb. If the plastic is damaged, you may need to replace the entire keyboard.

    • 6

      Purchase a replacement keyboard from a local computer store, the Acer website or a registered Acer parts dealer. Keyboards are generally around $30, as of 2010.

    • 7

      Remove your current Acer Aspire keyboard. Models vary, but in general you need to locate the three small screws in the empty battery pack compartment. Alternatively, the screws may be accessible under the power button cover above the keyboard. Remove these screws using a Phillips screwdriver.

    • 8

      Pry the power button panel up at the join between the panel and the keyboard. Locate the small catches above the top line of keys. Typically, these are between the "F4" and "F5" keys, between the "F8" and "F9" keys and between the "F12" and "PrtSc" keys. Press the catches in using your tweezers or flat head screwdriver. Remove the entire keyboard.

    • 9

      Remove the ribbon connecting the keyboard to the computer. Replace the old board by sliding the ribbon into the new keyboard. Press the new keyboard in place and snap the power button panel into its slot. Insert the screws into the correct holes in the battery compartment. Insert the battery and power up the machine. The keyboard should work properly.



Related Acer Aspire 5532 Manual Pages

Acer Aspire 5532 Notebook Series Service Guide - Page 1

Aspire 5532 Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN
Acer Aspire 5532 Notebook Series Service Guide - Page 2

Date Chapter Updates II Revision History Please refer to the table below for the updates made on Aspire 5532 service guides.
Acer Aspire 5532 Notebook Series Service Guide - Page 4

Gives precautionary measures to avoid possible hardware or software problems. Reminds you to any damage that appear on screen. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of additional information related to the accomplishment of ...
Acer Aspire 5532 Notebook Series Service Guide - Page 7

... TouchPad Basics 11 Using the Keyboard 12 Lock Keys and embedded numeric keypad 12 Windows Keys 13 Hot Keys 14 Special Key 15 Using the System Utilities 16 Acer GridVista (dual-display compatible 16 Hardware Specifications and Configurations 17 System Utilities 23 BIOS Setup Utility 23 Navigating the BIOS Utility 23 Aspire 5532 BIOS 24 Information 24...
Acer Aspire 5532 Notebook Series Service Guide - Page 8

... the Battery 117 Troubleshooting 119 Common Problems 119 Power On Issue 120 No Display Issue 121 Random Loss of BIOS Settings 122 LCD Failure 123 Built-In Keyboard Failure 123 TouchPad Failure 124 Internal Speaker Failure 124 HDD Not Operating Correctly 126 ODD Failure 127 Wireless Function Failure 130 Thermal Unit Failure 130...
Acer Aspire 5532 Notebook Series Service Guide - Page 9

... 131 Intermittent Problems 132 Undetermined Problems 132 Post Codes 133 Jumper and Connector Locations 137 Top View 137 Bottom View 138 Power Board 139 Clearing Password Check and BIOS Recovery 140 Clearing Password Check 140 Clear CMOS Jumper 140 BIOS Recovery by Crisis Disk 141 FRU (Field Replaceable Unit) List 143 Aspire 5532 Exploded...
Acer Aspire 5532 Notebook Series Service Guide - Page 12

...; ACPI 3.0 support • 3 pin 65W AC • Universal jack for adapter • Battery: 6-cell AS2009A • ENERGY STAR®* Special keys and controls • 99-/100-/103-key keyboard • Supports Application keys for Windows XP/Linux version • Support for Home key and Application keys for Windows XP/Linux version • Multi-language support 2 Chapter 1
Acer Aspire 5532 Notebook Series Service Guide - Page 15

... Description Web camera for video communication (for selected models). Turns the internal touchpad on and off . Wireless LAN communication button/indicator Speaker Keyboard TouchPad Enables/disables the wireless LAN function. Left and right speakers deliver stereo audio output. Power button Turns the computer on and off . Indicates the status of wireless LAN...
Acer Aspire 5532 Notebook Series Service Guide - Page 34

The table below describes the parameters in this unit. Aspire 5532 BIOS Information The Information screen displays a summary of the CPU. This ...AMD Athlon(tm) 64 Dual-Core TK42 1.6 GHz ST9160310AS MATSHITADVD V1.00 ATI M92 V008.050I.0-26.00 Aspire 5532 Acer 39353164386665643635001EECE1D377 F1 Help Esc Exit Select Item F5/F6 Change Values F9 Setup Defaults Select Menu Enter Select ...
Acer Aspire 5532 Notebook Series Service Guide - Page 129

... detail as a guide for computer problems. NOTE: The diagnostic tests are ...Keyboard Failure Page 123 TouchPad Failure Page 124 Internal Speaker Failure Page 124 ODD Failure Page 127 WLAN Failure Page 130 Thermal Unit Failure Page 130 Other Functions Failure Page 131 Intermittent Failures Page 132 Undermined Failures Page 132 4. Troubleshooting Chapter 4 Common Problems...
Acer Aspire 5532 Notebook Series Service Guide - Page 133

Do not replace a nondefective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4 123 LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem.
Acer Aspire 5532 Notebook Series Service Guide - Page 150

... the system till BIOS POST finish. Press F2 key to clear the password by the following steps: ...remove the tool from the machine. 2. NOTE: These steps are only for a security reason, BIOS will ask the password during systems POST or when systems enter to short the two points of clearing password and BIOS recovery for enabling BIOS Recovery. The machine provides one Hotkey for Aspire 5532...
Acer Aspire 5532 Notebook Series Service Guide - Page 153

... the printed Service Guide. FRU (Field Replaceable Unit) List Chapter 6 This chapter gives you the FRU (Field Replaceable Unit) listing in the FRU list of Aspire 5532. You MUST use the local FRU list provided by your Acer office may have a DIFFERENT part number code from those given in global configurations of...
Acer Aspire 5532 Notebook Series Service Guide - Page 154

Aspire 5532 Exploded Diagrams Main Assembly 1 2 3 4 5 144 Chapter 6
Acer Aspire 5532 Notebook Series Service Guide - Page 158

Aspire 5532 FRU List CATEGORY Board POWER BOARD Description AcerPN 55.N2802.001 Cable WLAN CARD-XB63 WLAN CARD-BCM4312 TP FFC NI.23600.007 NI.23600....
Acer Aspire 5532 Notebook Series Service Guide - Page 181

All of its system functions are tested under Windows® Vista and Windows® 7 environments. Refer to the Aspire 5532 Compatibility Test Report released by Acer's internal testing department. Regarding configuration, combination and test procedures, please refer to the following lists for components, adapter cards, ...
Acer Aspire 5532 Notebook Series Service Guide - Page 199

... F Features 1 Flash Utility 31 FPC Cable Removing 82 FRU (Field Replaceable Unit) List 143 H Hard Disk Drive Removing 50 Replacing 112 HDTV Switch Failure 131 Hibernation mode hotkey 14 Hot Keys 12 I Indicators 10 Intermittent Problems 132 Internal Speaker Failure 124 J Jumper and Connector Locations 137 K Keyboard Removing 54 Replacing 111 Keyboard Failure 123 L LCD Bezel 189
Aspire 5740DG Notebook Series Users Guide - Page 2

All correspondence concerning your computer. Aspire Series Generic User Guide Original Issue: 07/2009 Changes may be reproduced, stored in a retrieval system, ...to notify any means, electronically, mechanically, by any person of this manual or supplementary documents and publications. Aspire Series Notebook PC Model number Serial number Date of purchase Place of Acer Incorporated.
Aspire 5740DG Notebook Series Users Guide - Page 13

...It covers basic topics such as "only for using the keyboard, Audio, etc. The printed Quick Guide introduces you ..., data recovery, expansion options and troubleshooting. The printed Aspire Series Generic User Guide contains useful information applying to complete... clicking on AcerSystem User Guide will occasionally refer to functions or features which are marked in Portable Document Format ...
Aspire 5740DG Notebook Series Users Guide - Page 67

... with the recommended course of action. If you receive an error message, note the message and take the corrective action. Keyboard interface error Contact your dealer or an authorized service center. Some problems may be resolved, contact your dealer or an authorized service center. error I/O parity error Contact your dealer or an...

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