Acer Aspire 5349 Support Question
Acer Aspire 5349 Support Question
Find answers below for this question about Acer Aspire 5349.Need a Acer Aspire 5349 manual? We have 1 online manual for this item!
Question posted by kaseysam on February 13th, 2014
Videos Freezes My Computer.
any time i play a video file or open mozilla on my Acer Aspire v5349-2899 it freezes the whole computer until i restart
Current Answers
Related Acer Aspire 5349 Manual Pages
Aspire 5349, 5749, 5749Z Service Guide - Page 5
... Processor Specifications 1-26 CPU Fan True Value Table (TJ100-CPU 1-26 CPU Fan True Value Table (TJ85-CPU 1-27 System Memory 1-27 Memory Combinations 1-28 Video Interface 1-28 BIOS 1-28 LAN Interface 1-29 Keyboard 1-29 Hard Disk Drive (AVL components 1-30 LED 15.6 1-31 LCD Inverter (not available with this model...
Aspire 5349, 5749, 5749Z Service Guide - Page 9
... CMOS Jumper 5-6 BIOS Recovery by Crisis Disk 5-6
CHAPTER 6 FRU (Field Replaceable Unit) List
Exploded Diagrams 6-4 FRU List 6-7 Screw List 6-16
CHAPTER 7 Model Definition and Configuration
Aspire 5349 7-1 Aspire 5749Z 7-3 Aspire 5749 7-5
CHAPTER 8 Test Compatible Components
Microsoft® Windows® 7 Environment Test 8-4
CHAPTER 9 Online Support Information
Introduction 9-3
ix
Aspire 5349, 5749, 5749Z Service Guide - Page 12
... Processor Specifications 1-26 CPU Fan True Value Table (TJ100-CPU 1-26 CPU Fan True Value Table (TJ85-CPU 1-27 System Memory 1-27 Memory Combinations 1-28 Video Interface 1-28 BIOS 1-28 LAN Interface 1-29 Keyboard 1-29 Hard Disk Drive (AVL components 1-30 LED 15.6 1-31 LCD Inverter (not available with this model...
Aspire 5349, 5749, 5749Z Service Guide - Page 15
...174; 7 Home Basic 64-bit Genuine Windows® 7 Home Premium 64-bit
Platform 0
Aspire 5349
0
Intel® Celeron® processor B710/B800 (1 MB/2 MB L3 cache, 1.6 ...Display 0
15.6" HD 1366 x 768 resolution, high-brightness (200-nit) Acer CineCrystal™ LED-backlit TFT LCD
Mercury-free, environment-friendly 16...
Aspire 5349, 5749, 5749Z Service Guide - Page 16
...+R DL, 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM
Privacy Control 0
BIOS user, supervisor, HDD passwords Kensington lock slot
Webcam 0
Acer Video Conference, featuring: Acer Crystal Eye webcam
1-6
Hardware Specifications and Configurations
Aspire 5349, 5749, 5749Z Service Guide - Page 21
Notebook Tour 0
Figure 1-1.
Top ViewTop View
Table 1-1. Top View
# Icon
Item
Description
1
Integrated webcam Web camera for video communication
(configuration may vary by model).
2
Display screen
Also called Liquid-Crystal Display (LCD), displays
computer output (configuration may vary by
model).
3
Power button
Turns ...
Aspire 5349, 5749, 5749Z Service Guide - Page 23
... from external microphones. Note: Push to audio line-out devices (e.g., speakers, headphones).
Accepts Secure Digital (SD), MultiMediaCard (MMC). Only onecard can operate at any given time. Figure 1-2. Headphone/ speaker/line-out jack
2-in-1 card reader
Connects to remove/install the card. Closed Front View
Table 1-2. Hardware Specifications and Configurations
1-13
Aspire 5349, 5749, 5749Z Service Guide - Page 25
... device (e.g., external
(VGA) port
monitor, LCD projector).
4
Ethernet (RJ-45) port Connects to an Ethernet 10/100 based
network.
5
HDMI port
Supports high-definition digital video
connections.
6
USB 2.0 port
Connects to USB 2.0 devices (e.g., USB mouse,
USB camera).
Hardware Specifications and Configurations
1-15 Figure 1-4.
Aspire 5349, 5749, 5749Z Service Guide - Page 38
... 1024
0 2048 2048
0 4096 4096
Slot 2 (MB) 1024 0 1024 2048 0 2048 4096 0 4096
Total Memory (MB) 1024 1024 2048 2048 2048 4096 4096 4096 8192
Video Interface
Item Chipset Package Interface Compatibility
Sampling rate
BIOS
Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size Features
Specification NB Chipset Intel...
Aspire 5349, 5749, 5749Z Service Guide - Page 43
...) Integrated 32-bit CPU with 128 KByte data RAM and 512
KByte program ROM On-chip low power oscillator On-chip one-time programmable (OTP) memory Standard USB HCI interface
Broadcom BCM 20702
Bluetooth 4.0 + EDR compliant Programmable output power control Supports mobile and PC...
Aspire 5349, 5749, 5749Z Service Guide - Page 60
... IDE master
ATAPI Model Name
Model name of ATAPI (Advanced Technology Attachment with Packet Interface)
System BIOS Version System BIOS version
VGA BIOS Version
VGA (video graphics array) firmware version of system
2-4
System Utilities BIOS Information
Parameter
Description
CPU Type
CPU (central processing unit) type and speed of system
CPU Speed...
Aspire 5349, 5749, 5749Z Service Guide - Page 62
Figure 2-2. BIOS Main
Parameter
Description
System Time
BIOS system time in Figure 2-2.
BIOS Main Table 2-2 describes the parameters shown in 24-hour format
System Date
BIOS system date
Total Memory Video Memory Quiet Boot
Network Boot F12 Boot Menu
Total memory available
Available memory for video
Shows OEM (original equipment manufacturer) screen during system boot...
Aspire 5349, 5749, 5749Z Service Guide - Page 64
...configuration of system settings, including: Boot configuration Peripheral configuration IDE configuration Thermal configuration Video configuration Chipset configuration ACPI table/feature control PCI express configuration Extended ICC
Use - BIOS Advanced...
Aspire 5349, 5749, 5749Z Service Guide - Page 75
.... In DOS mode, execute ClearSubPw.exe.
76776356
Figure 2-18. Clear the BIOS Password as follows: NOTE: NOTE: If the BIOC password is incorrectly entered three times, an error is enabled, the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure or flashing the BIOS. Password Error Status...
Aspire 5349, 5749, 5749Z Service Guide - Page 141
...
No
connected?
Make sure that internal display is selected. Hold the power button for specific model procedures.
2.
No Display Issue
No POST or Video
0
If the POST or video does not appear, perform the following : START
Replace LCD panel/ No
LCD cable
LCD module OK? Switching between internal and external by removing...
Aspire 5349, 5749, 5749Z Service Guide - Page 142
... still not resolved, refer to LCD Failure. 7. Refer to Disassembly Process.
3. Roll back the video driver to the User Manual for instructions on the external display only, refer to Online Support Information....are no device conflicts
No hardware is properly installed. If the POST or video appears on adjusting the settings. If the Issue is not normal, right-click on the...
Aspire 5349, 5749, 5749Z Service Guide - Page 156
...PCI resource assign complete
BDS_PCI_ENUMERATION_END
BDS
15
PCI enumeration complete
BDS_CONNECT_CONSOLE_IN
BDS
16
Keyboard Controller, Keyboard and Mouse initialization
BDS_CONNECT_CONSOLE_OUT
BDS
17
Video device initialization
4-20
Troubleshooting Table 4-5. (Continued)DXE Phase POST Code Table
Functionality Name (Include\ PostCode.h)
Phase
Post Code
Description
DXE_PCRTC_INIT...
Aspire 5349, 5749, 5749Z Service Guide - Page 165
...users need to short the HW Gap to BIOS Setup menu. Locate the CMOS jumper. 6. Restart the system. Press F2 to short the two points of clearing password and BIOS recovery for ... repeat Steps 1 through 9. The machine provides one Hardware Open Gap on main board for clearing password check, and one hot key for the Aspire 5349/5749/5749Z.
Use an electric conductivity tool to enter BIOS...
Aspire 5349, 5749, 5749Z Service Guide - Page 171
... available on how to return it properly, or follow the rules set by the regional Acer office to order FRU parts for repair and service of this chapter whenever ordering for parts to repair or for the Aspire 5349/5749/5749Z.
NOTE: NOTE:
To scrap or to return the defective parts, users should...
Aspire 5349, 5749, 5749Z Service Guide - Page 195
...its system functions are tested under Windows® 7 environment. Compatibility Test Report released by Acer's internal testing department.
Test Compatible Components
This computer's compatibility is tested and verified by the Acer Mobile System Testing Department. Refer to the Aspire 5349/5749/5749Z. Regarding configuration, combination and test procedures, please refer to the following...
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