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Acer Aspire 4339 Support Question

Acer Aspire 4339 Support Question

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Question posted by thereRuth on April 2nd, 2014

Acer Aspire 4339 Won't Boot

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Answer #1: Posted by freginold on June 6th, 2014 5:02 PM
This answer was accepted by the poster of the original question.
freginold

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Usually when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

Related Acer Aspire 4339 Manual Pages

Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 2

... magnetic, optical, chemical, manual or otherwise, without notice. There are available on the ACER/CSD Website. ii Date Chapter Updates Service guide files and updates are no representations or ... or implied, with respect to the contents hereof and specifically disclaims any warranties of Acer Incorporated. Should the programs prove defective following their purchase, the buyer (not the ...
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 4

... offices or the responsible personnel/channel to the basic configuration for Acer's global product offering. Acer-authorized Service Providers: The Acer office may have decided to -date information available on cards, ... and enhance product competitiveness, the regional office may not be provided by the regional Acer office to order FRU parts for whatever reason, a part number change is made,...
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 6

... Card Reader 1-40 System LED Indicator 1-41 System DMA Specification 1-41 CHAPTER 2 System Utilities BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS 2-4 Information 2-4 Main 2-6 Security 2-8 Boot 2-12 Exit 2-13 BIOS Flash Utilities 2-14 DOS Flash Utility 2-15 WinFlash Utility 2-17 Clearing BIOS Passwords 2-18 Removing BIOS Passwords 2-19 Removing Insyde HDD...
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 9

Clear CMOS Jumper 5-6 BIOS Recovery by Crisis Disk 5-7 CHAPTER 6 FRU (Field Replaceable Unit) List Exploded Diagrams 6-4 FRU List 6-7 Screw List 6-21 CHAPTER 7 Model Definition and Configuration Acer Aspire 4739Z 7-1 CHAPTER 8 Test Compatible Components Microsoft® Windows® 7 Environment Test 8-4 CHAPTER 9 Online Support Information Introduction 9-3 ix
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 15

...: up to 4 GB of DDR3 system memroy, upgradable to 8 GB using two soDIMM modules Display 0 14" HD 1366 x 768 pixel resolution, high-brightness (200-nit) Acer CineCrystal™ LED-backlit TFT LCD Mercury-free, environment-friendly 16:9 aspect ratio Audio Subsystem 0 High-definition audio support Two built-in stereo speakers MS...
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 16

... DVD+R DL, 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM Webcam 0 Acer Video Conference, featuring: Acer Crystal Eye webcam, 1280 x 1024 resolution Microphone Wireless and Networking 0 Wireless: Acer InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™ Supporting Acer SignalUp™ wireless technology LAN: Fast Ethernet, Wake-on-LAN ready Privacy Control...
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 17

... cable Battery 48.8 W 4400 mAh 6-cell Li-ion standard battery pack Battery life: 3.5 hours ENERGY STAR® Input and Control 0 Keyboard 86-/87-/91-key Acer AC4T_A10B keyboard with international language support Touchpad Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip Media keys Media control keys (printed on keyboard...
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 18

... Crystal Eye Microsoft® Silverlight™ Skype™ Windows Live™ Essentials 2011 Web links and utilities Acer Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, UK only) Acer Identity Card Acer Registration Acer Updater eBay® shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only) 1-8 Hardware Specifications and Configurations
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 20

...-Crystal Display (LCD), displays computer output (configuration may vary by model). Notebook Tour 0 Figure 1-1. The left and right mouse buttons. Opened Front View # Icon Item 1 Acer Crystal Eye webcam 2 Display screen 3 Power button Description Web camera for video communication. (only for sound recording. Opened Front View Table 1-1.
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 23

Top View Table 1-3. Figure 1-3. Top View # Icon 1 Item Acer Logo Description Acer Aspire 4739Z Logo Hardware Specifications and Configurations 1-13
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 38

... Total number of keypads Windows logo key Internal & external keyboard work simultaneously Features Specification Broadcom BCM57780 48-pin QFN package Supports 10/100/1000 Specification Acer AC4T_A10B keyboard 86-US/87-UK/91-JP key Yes Plug USB keyboard to the USB port directly: Yes Phantom key auto detect Overlay numeric...
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 58

BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS 2-4 Information 2-4 Main 2-6 Security 2-8 Boot 2-12 Exit 2-13 BIOS Flash Utilities 2-14 DOS Flash Utility 2-15 WinFlash Utility 2-17 Clearing BIOS Passwords 2-18 Removing BIOS Passwords 2-19 Removing Insyde HDD ...
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 59

... bottom of the screen. Navigating the BIOS Utility 0 Six menu options are: Information Main Security Boot Exit To navigate through the following: Menu - press F9. Press Esc Load default settings - ...- System Utilities BIOS Setup Utility 0 This utility is subject to enter the multi-boot menu. To change the boot device without entering the BIOS SETUP, press F12 during POST (power-on self-test...
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 60

...: UUID: Inten Pentium Dual-Core P6200 Sample 1066 MHz Hitachi HTS545016B9A300 100513PBPB04ECCYXROL TSSTcorp CDDVDW TS-L633F V1.04 ATI VERO12.036.000.003.039043 123456789 Acer 20D4DD9869FEDF11802C60EB698FC1A8 Figure 2-1. Information 0 The Information tab shows a summary of the tabs found on primary IDE master ATAPI Model Name Model name of Optical device installed...
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 62

... 23. BIOS Main Parameter Description System Time BIOS system time in Figure 2-2. Table 2-2. System Time System Date Total Memory Video Memory Graphic Mode Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode [02:44:56] [10/18/2010] 2048 MB 384 MB 3.5 Item Specific Help This is from LAN (local area...
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 63

BIOS Main (Continued) Parameter Description F12 Boot Menu Option to use boot menu during POST D2D Recovery Option to use D2D Recovery function SATA Mode Option to set SATA controller mode Format/Option Option: Enabled or Disabled Option: Enabled or Disabled Option: AHCI or IDE System Utilities 2-7 Table 2-2.
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 65

...Press Enter. NOTE: NOTE: Password on -Password authentication is required during system boot Option Disabled or Enabled ! Resetting BIOS password may require computer be set user or supervisor passwords: 1. Characters ...do not appear on Boot Shows if password is enabled, the BIOS password can only be cleared by ...
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 159

..., BIOS will ask the password during systems POST or when systems enter to short the two points of clearing password and BIOS recovery for the Aspire 4739Z. Plug in AC, keeping the CMOS jumper shorted. 8. Jumper and Connector Locations 5-5 Use an electric conductivity tool to BIOS Setup menu. Clearing Password Check...
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 165

... printed Service Guide. Part number changes will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may have a DIFFERENT part number code from those given in global configurations for the Aspire 4739Z. FRU (Field Replaceable Unit) List This chapter provides users with a FRU (Field Replaceable Unit...
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 205

... This computer's compatibility is tested and verified by the Acer Mobile System Testing Department. Compatibility Test Report released by Acer's internal testing department. Test Compatible Components 8-3 All of its system functions are tested under Windows® 7 environment. Refer to the Aspire 4739Z. Regarding configuration, combination and test procedures, please refer...

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